Well I set up an account and then choose to start a playlist promo. I select the option for PayPal and agree to the terms. Then when I hit SUBMIT it’s a dead link (nothing). I use IOS. Definitely a wa... See more
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Do not order from this site, even though the website seems to be in working order! The order I placed online never arrived. All my emails were ignored, my phone calls always went to voicemail and wer... See more
I tracked down SoundTools when I became interested in an Antelope Audio Master Clock. Right from the start, Andrew was most helpful and answered all my questions. I subsequently ordered an Antelope Au... See more
I'm pretty sure this guy has disappeared off the face of the earth. No reply to emails and calls go straight to voicemail. Still waiting on a Paypal refund.
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Excellent Customer Service
Have bough many high end items from Soundtools over the years and have always received a great service. On the one occasion that one of my monitors went down after having had them for about 6 years Soundtools still looked after me and arranged to have them fixed. Many thanks guys.
my go to supplier for high end outboard
impeccable customer service. thank you sound tools
Best dealer in UK
Soundtools is the most friendly , communicative and dedicated dealer I have dealt with in my last 20 years in the audio industry. Chris, Unity Mastering
Excellent service, Excellent communication, very pleased! Will use again.
I use Sound Tools for 500 series kit, as I am new to analogue. Great service, great gear, very knowledgeable staff.
Really friendly service would deffinately recommend.
I ordered a pair of Avenson ISO DI's on their reccomendation and have to say I was really pleased with them and glad that I made that choice in the end. Would deffinately use them again. Many Thanks guys from Lisa D
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