Soundtools Reviews 26

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Well I set up an account and then choose to start a playlist promo. I select the option for PayPal and agree to the terms. Then when I hit SUBMIT it’s a dead link (nothing). I use IOS. Definitely a wa... See more

Rated 1 out of 5 stars

Do not order from this site, even though the website seems to be in working order! The order I placed online never arrived. All my emails were ignored, my phone calls always went to voicemail and wer... See more

Rated 5 out of 5 stars

I tracked down SoundTools when I became interested in an Antelope Audio Master Clock. Right from the start, Andrew was most helpful and answered all my questions. I subsequently ordered an Antelope Au... See more

Rated 1 out of 5 stars

I'm pretty sure this guy has disappeared off the face of the earth. No reply to emails and calls go straight to voicemail. Still waiting on a Paypal refund.

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1.5

Bad

TrustScore 1.5 out of 5

26 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Excellent Customer Service

Have bough many high end items from Soundtools over the years and have always received a great service. On the one occasion that one of my monitors went down after having had them for about 6 years Soundtools still looked after me and arranged to have them fixed. Many thanks guys.

October 10, 2013
Unprompted review
Rated 5 out of 5 stars

Best dealer in UK

Soundtools is the most friendly , communicative and dedicated dealer I have dealt with in my last 20 years in the audio industry. Chris, Unity Mastering

October 4, 2013
Unprompted review

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