Sous Vide Tools Reviews 137

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and robustness, with many expressing satisfaction with their purchases. The delivery service is frequently commended for its speed, careful packaging, and accuracy, often arriving promptly and in perfect condition. People also appreciate the excellent customer service, noting the helpful and knowledgeable staff, and the overall smooth ordering process. However, some customers reported receiving damaged goods, often attributing it to courier handling. A few reviewers also experienced issues with incomplete orders or delays in shipping, sometimes without prior notification. There were also isolated instances of incorrect items being sent or products not functioning as expected.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-end product... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and secure delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are pleased with the robustness... See more

Service

Users describe positive interactions with service. Many customers consistently praise the excellent,... See more

Order

Customers had positive experiences with order. Many reviewers praise the smooth transactions and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Sous Vide Tools has been fantastic. Great website, great communication when I needed to contact via phone, quick delivery, very well packaged, and amazing value. As someone who gets... See more

Rated 5 out of 5 stars

Unbelievable service. Very happy with my purchase. Arrived in two days, beautifully packaged and exactly as described. Can’t wait to use them. I purchased my grill from this company last year and hone... See more

Rated 5 out of 5 stars

My Kasai grill was delivered the next day after ordering and was very well packaged. I’m very happy with the service and wouldn’t hesitate to use Sousvide Tools again.

Rated 5 out of 5 stars

My son and I bought a Kasai Konro grill for my husband for his 60th birthday. He was over the moon and ‘played’ with it for days. Got the proper charcoal. It’s really excellent- arrived in perfect c... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fab product reasonable price and options

Good communication and advice. Waiting for some warmer weather to fire up my new konro grill. See web page for some excellent cooking videos. Alternatively watch the James Martin Spanish adventure

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Good price, great product

Very happy with this: it works extremely well. (My only comment would be that the instructions could be a bit better.)
There are so many sealers available at around this price point but my thinking was that a company that specialises in sous vide is not going to risk selling anything that could dent their reputation: and I was right!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quality and value

I've purchased several pieces of equipment now from this company. So far I've been impressed with the quality and value. I wouldn't hesitate to buy again from Sous Vide Tools.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Rapid processing and excellent products

Astonishingly rapid processing and delivery of my order which arrived within 24 hours! The vacuum sealing machine is a huge improvement on my two previous models and works very easily and efficiently, so I was able to sous vide joints and vegetables for a stress-free festive season. There are also some wonderful recipes on their website, perfect for those new to sous vide. Remarkably I discovered the bags / rolls purchased from Sous Vide Tools were cheaper than any available on either Amazon or Ebay, and seem very good quality so I will purchase all my sous vide supplies from Sous Vide Tools in future. Excellent service and products!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased aniVide2.0 cooker

I purchased aniVide2.0 cooker 12 months ago, and I use it fairly frequently - like this Christmas, to cook a 1.2Kg sirloin roast.

Delivery was quick and the driver polite, and the whole ordering bit was simple and uncomplicated.

The cooker itself was a good buy and easy to set up, but, I had been given the time before Christmas ‘23 to buy this little beauty for that Christmas!
I ordered it in time for, and it was delivered before, that Christmas, and I had time to experiment before doing a topside and pork joint (skin removed for crackeling).
… and I’ve had fun ( who s/v’s sausages!); and hard veg may take a bit longer, but I haven’t boiled the guts out of them. Carrots, swede and parsnips are my favourites: the flavour is quite intense.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

SousVideTools® 6 Tray Stainless Steel Food Dehydrator

My wife had wanted a dehydrator for a while and after researching I ordered this model for her. Excellent bit of kit, sleek, well constructed quality item, 6 shelf racks with plenty of capacity, easy to use and does an amazing job - so far oranges, lemons, limes, strawberries, raspberries, blueberries, blackberries and bananas have turned out perfectly. Biltong is the next project! Great price, good communication and fast delivery from SousVide who I recommend and will definitely use again in future.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Senses 300 Chamber Vacuum Packer is a fantastic machine

My small chamber vacuum packing machine died after nine years, needed something quickly so ordered SousVideTools Senses 300 Chamber Vacuum Packer.
What a fantastic machine, excellent at packing liquids, the automaic settings work like a dream and as it has a marinading function have been trying that with great success, really pleased with my purchase

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. A few issues with delivery and with an item once received but they quickly resolved the issue. They are good at responding to emails. Would recommend.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great for mushroom storage

We bought the dehydrator to help us store mushrooms and it has been absolutely fantastic. Having so many trays means that we can put a lot of mushrooms in the machine in one go and at 55 degrees it only takes around four and a half hours to dry then completely for use throughout the year. Very pleased with the purchase.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Product arrived in bad condition

Product arrived in bad condition. So disappointed. I'm expecting to receive a refund or replacement. I wish I'd shopped somewhere else.
And then the refund takes ages and has to chased up. Terrible.

November 15, 2024
Unprompted review
Sous Vide Tools logo

Reply from Sous Vide Tools

If you would like to email me directly I would be very happy to look into this for you. Whilst issues can happen in transport we would always look to rectify the issue promptly for you.

Rated 5 out of 5 stars

A must for every kitchen

I've just upgraded to a bigger model and given my instep model to my son who is trying to be a chef.
These vacuum machines are a real game changer in any kitchen, whether using with a sous vide or just batch cooking and vacuuming. I have probably save as much as I spent on the purchase with portioning food in the vacuum bags and keeping them in the fridge.

October 1, 2024
Unprompted review

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