Southampton Cruise Parking Services Reviews 

Have not left my car there yet but they seem very caring and called me back when they said they would.

This company never confirmed my booking. I asked 4 times then they sent me a postcode ?????
I asked to cancel and they said I could not have a refund because it was more than 14 days since I booked. Well yes it was - I’d been waiting for a confirmation I never got. Emails and phone calls were not answered then eventually they were very rude.
Do not book with these people they are awful.

Process was as advertised. Friendly greeting on arrival. Mini bus driver very informative. Collection process was seamless and quick. Car had been kept undercover and was ready to go.
Would recommend

Simple, straight forward parking, great service on the numerous times we have used them, fast service every time.

Online booking is really straightforward. Easy to follow instructions for parking, transfer etc and a good price.

We were welcomed at the reception, and the car was checked before we were delivered to the cruise terminal without fuss. On our return 5 weeks later, we were collected from the terminal and taken to our car, which started without a hitch (it helps that the cars are kept under cover), and were quickly on our way home. We'd be very happy to use this company again.

Easy to use app, parking for 14 days was a reasonable price.

Frendly staff, secure indoor parking, transfers quick and easy, great communication, will be using them again.

Easy pick up and drop off, I would recommend.

Booked on line,very easy to do for a senior.
Can highly recommend this firm.

Very effective service they answered my questions really quickly nothing was an issue would definitely recommend

When we arrived the first impression was a little different. But as soon as we met the team we were given a friendly welcome and were reassured by the team. We saw the indoor parking, which is ideal. The drop off and collection to the ship was excellent and timely. We will use the service again 100%.

Start of our Cunard cruise was being met with a very miserable and rude man lining up our car. Not helpful at all and made us feel like an inconvenience, then the lady checking over our car was polite and helpful but was rushing us and trying to take our keys before we had even taken our cases out of our boot. Not a great first impression of cps, as didn’t feel very professional or give us pleasant start to the day of our cruise. Will look elsewhere next time and won’t recommend to friends or family.

We were very very disappointed at the Service of Southampton CRUISE PARKING services. After a two week cruise trip, we waited at the terminal for an hour and a quarter in freezing weather. When everyone called to be collected we all got the same voicemail! No one in the office would answer any calls!!!!
The queue had 40 people with two weeks of luggage and the van could only take 12 people at a time. In our experience, this company is a pure disaster and so beware we regret we did not pay the extra and park at the terminal car port!

We had to make a late booking on a Sunday , the day before our cruise. The people i spoke to were so helpful and reassuring , they helped me to book and explained the whole process. They sent me an email that gave a detailed breakdown of the whole process. We found the centre easily , staff were waiting to take the car and help with luggage, we were soon on a minibus to the terminal , the driver explained where to wait when we came off the ship.
When we disembarked we easily found the queue by the flag, the queue was long but we didn't wait long . Our car was parked up ready for us to leave. I would definitely use the service again, all staff were extremely helpful and professional.

Good service - but didn’t see them do a video - this meant that I didn’t feel as confident

Very easy to book at a reasonable price

We waited 40 minutes for the transfer, outside in the cold, in a disorganised queue. Disappointing.

We used Southampton cruise parking because it was close to the port, and inside parking. All the staff are very welcoming and friendly. They were also very helpful with cases, bags. putting them in your car.
I would definitely use this company again