Southcliffdentalgroup Reviews 

422
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 218 reviews, reviewers had a great experience with this company. Customers frequently mention that the medical staff and dentists are incredibly kind, professional, and thoroughly explain every procedure to put nervous patients completely at ease. People also appreciate the exceptionally friendly reception teams who consistently provide a welcoming atmosphere and ensure that visits run smoothly from the moment patients walk through the door. Some reviewers were not happy with communication issues, noting frequent difficulties trying to reach the clinic by phone. Consumers also mentioned that administrative responses can take a long time, leading to occasional frustration when attempting to secure timely assistance or change scheduled appointments.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that receptionists and dental teams are exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting that reception staff and... See more

Customer service

Users describe ambiguous interactions with customer_service, reflecting a high level of disagreement among... See more

Location

Reviewers mention ambiguous feedback about location, reflecting a wide variety of different branches visited... See more

User experience

People report positive experiences with user experience, highlighting consistently friendly staff and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily at the reception deals with our family when making an appointment and on general customer care . We all agree she is top notch on patient handling. The young lady is very pleasant and tends in p... See more

Rated 5 out of 5 stars

Had a Sunday hygiene appointment at South Cliff Dental Practice (Trinity Place). The appointment was made by a lovely, professional and well mannered gentleman. The dental hygienist, Ms Pooja, was... See more

Rated 5 out of 5 stars

I attended southcliff dental group st Leonard’s today, I had such a great experience! The staff was warm and welcoming, my nurse caris and dentist gayatri took the time to explain everything clearly.... See more

Rated 5 out of 5 stars

This is our dental practice for a few years now. They went through some hard time, but I and my family never had any issues or cancellation. Our dentists have always been nice, explaining everything,... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Implants Periodontist

Information provided by various external sources

We are a group of dental practices providing NHS and private dentistry to patients in East Sussex, West Sussex and Hampshire. Dental treatments include implants, endodontics, periodontics and sedation.


Contact info

4.2

Great

TrustScore 4 out of 5

422 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(422)

216 reviews in the last 12 months

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Rated 4 out of 5 stars

14 years between dentists

I have not been to a dentist for 14 years but I had little choice finding an N H S dentist was interesting. I registered with South cliff dental clinic Gosport, and was amazed that I only had a few days to wait till I saw the first of two dentist. I have now been for more treatment and saw Mr K Ahmed who was professional explaining everything before starting treatment and giving much needed advice .

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Been a patient here years at Hyde…

Been a patient here years at Hyde gardens. Always seen urgent when needed. Great friendly staff, they are strict on wasted NHS appointments however I understand as I feel lucky to be seen as NHS. My dentist always listens and is patient as I'm nervous
Thanks again to the team at Hyde gardens.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Is the Mayfield Branch still running?

Is the Mayfield Branch still running?

Ive sent multiple emails, called with no answer, left voicemails, i need to change my appointment. Im going to have to drive half hour just to pop in and do it! It's absolutely ridiculous!

(even though every app ive ever had they usually call me a couple days before to move).

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I can’t recommend South Cliff Dental Practice highly enough, from the moment I walked in I was made to feel completely at ease throughout the whole time I was there, and this has been the same for every appointment I have attended. My dentist Ali is truly outstanding at what he does, and always in such a professional and caring manner, so much so that I never feel anxious about a trip to the dentist, for whatever treatment I need. Everything is always explained thoroughly and any questions I have are answered in full which gives me total confidence of being in safe hands. An exceptional service, always.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I had appointment at Dover practice the…

I had appointment at Dover practice the whole experience was excellent from the reception staff to the dentist herself chiedu who gave me the very best service cannot speak more highly of this dentist practice and this wonderful dentist

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Four month wait for an appointment for a broken tooth

I was looking for a NHS dentist as I can no longer afford the fees of the private dentist I'm registered with. This one said taking on new patients so I rang explaining that I have broken a tooth, I was then asked if I would need a filling ! I'm not a dentist. I said it would likely need a crown..... I was then told that the earliest available appointment was mid Oct. So just over four months for a broken tooth. That's no use to me so won't be registering

June 6, 2026
Unprompted review
Rated 2 out of 5 stars

Treated by Clinician - not dentist!

I had a dental check up recently, and found that there was only one receptionist, who was on the phone, meaning I had to wait some time. When I went in to see the person I assumed was a dentist, he looked at my teeth, and said I needed two fillings, which he did on the spot. I had said that I had recently lost a tooth, and asked what could be done. He said that I needed to see a dentist about that, as he was only a clinician! I then discovered that although the Practice is open on 7 day of the week, a proper dentist only comes in on Fridays!
When I first came to this practice, some years ago, I was always treated by a dentist, and often saw the same person on subsequent occasions. Nowadays there seems to be a constant stream of changes; and on one occasion the surgery was not open, and I had to wait for someone to travel from Southampton to Marlborough to open up. A worrying deterioration in service.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Dover Southcliff Dental group is a practice of excellence!

Dover Southcliff Dental group is an amazing place, friendly reception staff put you at ease and makes going to the dentist less stressful, really helpful too. Amritha my dentist was so kind and professional, checking in to make sure I was ok. Highly recommend this practice. Is also super clean and provides an efficient service.Makes going to the dentist a positive experience Thank you team Southcliff Dover

June 3, 2026
Unprompted review

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