After being let down by the NHS I went to South face where Dr. Helen Robertshaw came up with a plan to resolve the issue. The procedure was undertaken on time and the issue resolved. I would not hesi... See more
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Review summary
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Based on these reviews
My 96yrs old mother has now had three minor facial skin cancers, and one leg lesion removed by Dr Helen Robertshaw and her team. Mother visited Dr Luna yesterday and was put at her ease as her new lum... See more
Company replied
All the staff at Southface are professional, helpful & reassuring. Have had several procedures over the years & would highly recommend them. Always go directly to them, as sadly the NHS waiting lists... See more
Company replied
Excellent. All round. Dr Plant listened to my concerns, explained what she could do for me - and did it, there and then. Couldn't have been more helpful. Possible side effects and potential pr... See more
Company replied
Company details
Written by the company
Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.
Contact info
Nuffield House, 63 Lansdowne Road,, BH1 1RW, Bournemouth, United Kingdom
- 01202 70 2827
- info@southfaceskin.com
- southfaceskin.com
4.9
Excellent
364 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Facial problems
Lovely consultant who examined me thoroughly and explained how to deal with my problem.
January 31, 2026
Reply from Southface Dermatology
Thank you for your kind review.
If there is anything else we can help with, please do not hesitate to get in touch!
Southface Dermatology
Brilliant service
Brilliant service, have had a mole removed by Dr Robertshaw which was done cleanly and quickly. I like the option of different sites for appointments which makes it convenient. Wouldn’t hesitate to use again or recommend.
February 6, 2026
Unprompted review
Reply from Southface Dermatology
Thank you so much for your kind words! We’re delighted to hear that your mole removal with Dr Robertshaw was smooth and efficient. It’s great to know that our multiple clinic locations made your appointments convenient. We really appreciate your recommendation and look forward to seeing you again!
Southface Dermatology
Skin laser treatment and Botox
Skin laser treatment and Botox. Amanda and Sharon are very Professional, knowledgeable and friendly. Every step thoroughly explained.
Very nice atmosphere at the clinic. All members of staff very welcoming.
Thank you everyone!
February 6, 2026
Unprompted review
Reply from Southface Dermatology
Thank you so much for your lovely feedback! We’re thrilled to hear that Amanda, Sharon, and the team made your experience enjoyable and informative. It’s great to know you felt welcomed and comfortable in the clinic — we really appreciate your kind words!
Southface Dermatology
Hydra facial with Amanda.
Amanda makes the hydra facial experience relaxing and the results are very good.
January 29, 2026
Reply from Southface Dermatology
Thank you for your kind feedback! We’re so pleased to hear that Amanda made your HydraFacial experience relaxing and that you’re happy with the results. We really appreciate you sharing your experience!
Southface Dermatology
Reply from Southface Dermatology
Thank you so much for the 5 stars! We really appreciate your support and are glad you had a great experience!
Southface Dermatology
A good choice
It all went smoothly and as the spot was in a tricky position on my face I was ‘on edge’! Very professional operation and taking it easy to recover….we shall see the reveal in a few days time! All very helpful.
February 3, 2026
Unprompted review
Reply from Southface Dermatology
We truly appreciate your kind words and 5-star rating and sharing your experience.
Southface Dermatology
Briiliant Treatment for 96yrs old Lady
My 96yrs old mother has now had three minor facial skin cancers, and one leg lesion removed by Dr Helen Robertshaw and her team. Mother visited Dr Luna yesterday and was put at her ease as her new lump was quickly diagnosed as non cancerous. The whole team is professional and efficient, but most of all they are friendly to their worried patients. Thank you all for your kindness to my mother.
February 2, 2026
Unprompted review
Reply from Southface Dermatology
We love hearing feedback like this! Thanks for taking the time to share your experience.
Southface Dermatology
I have been coming to south face…over 3 years
I have been coming to south face dermatology for over 3 years!. Dr. Luna and staff are extremely professional and kind always get back to you easy to book appointment!. Wouldn’t hesitate to recommend them excellent!..
February 2, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for your kind 5-star review. We’re delighted to hear you had a positive experience at our clinic.
Southface Dermatology
Very professional
Very professional. I have been going to Southface for a few years now and always found them professional, polite, efficient and courteous. Very good value for money!
February 2, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for the wonderful review. Our team is committed to providing the highest standard of dermatological care, and it’s great to hear this reflected in your visit.
Southface Dermatology
Excellent skin surgery
This is the second time I have visited for surgery and excellent outcome thanks to professional staff.
January 15, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for your kind feedback.
We’re pleased to hear that you’ve had another positive experience and an excellent outcome. Our team strives to provide the highest standard of care, and it’s great to know this was reflected in your visit. Thank you for trusting us again with your care.
Southface Dermatology
Reply from Southface Dermatology
Thank you for the excellent review. Patient care and comfort are very important to us, and we’re pleased this came through.
Southface Dermatology
I’m wouldn’t go to any other clinic
I’m wouldn’t go to any other clinic. They can always fit you in, have different clinics, always so friendly. Clinics are clean and the dermatologists and nurses really are the best! I would recommend Southface clinic to everyone!
January 28, 2026
Unprompted review
Reply from Southface Dermatology
Thank you so much for your wonderful review.
We’re delighted to hear how highly you think of our team and clinics. Providing accessible appointments, a welcoming environment, and excellent care is very important to us, so it’s lovely to know this has been your experience. Your recommendation truly means a great deal to everyone at Southface Clinic.
Thank you for your continued trust and support.
Southface Dermatology
Happy and comfortable service
From booking my first appointment to the treatment given over the past 3 months has been first class.
My thread veins were getting worse with age but because these are to be removed from my face it’s not something i easily chose to do.
However, Nurse Amanda was brilliant and explained everything but was also very careful.
I am so happy with the result and if needed again i will definitely go back to Southface.
January 20, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for the excellent review. Patient care and comfort are very important to us, and we’re pleased this came through.
Southface Dermatology
I saw Dr Alice Plant yesterday for a…
I saw Dr Alice Plant yesterday for a condition on my face that had progressed and been brushed off by my GP. I was diagnosed with perioral dermatitis which I wasn't surprised about after having done a lot of research on Google. I've just started my treatment today. I also had s skin lesion to be checked which hadn't got any bigger since noticing it in September. She explained it was a Seborrhoeic Keratoses and gave it a couple of blasts of Cryotherapy. I was assured this was nothing to worry about. In fairness my GP had told me to watch it for a 3 month period to monitor for any changes and he didn't think it was anything to worry about.
Dr Plant was so lovely. Giving me recommendations on best mineral suncream to use on my face for a forthcoming holiday. I was listened to and Dr Plant had a nicer manner and made me feel reassured more than any other doctor I've ever met. I wouldn't hesitate to recommend or use her services again. Thank you.
January 23, 2026
Unprompted review
Reply from Southface Dermatology
Thank you so much for taking the time to share such a thoughtful and detailed review.
We’re delighted to hear that Dr Alice Plant was able to provide clarity, reassurance, and a positive experience during your visit. Being listened to and feeling confident in your care is incredibly important to us, and we’re pleased this came through in your consultation.
We’ll be sure to pass on your kind words to Dr Plant — she’ll be very grateful to hear how supported and reassured you felt. Thank you also for your recommendation and trust in our clinic. We wish you the very best with your treatment and hope you have a wonderful upcoming holiday.
Southface Dermatology
Successful surgery
Dr Robertshaw found a suspect lesion which I was unaware of and suggested removal which I had yesterday. Efficient and completely painfree.
January 22, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for your kind review.
We’re pleased to hear that Dr Robertshaw identified the lesion promptly and that your procedure was carried out efficiently and comfortably. Early assessment and patient reassurance are very important to us, and we’re glad your experience was a positive one.
Thank you for taking the time to share your feedback and for trusting us with your care.
Southface Dermatology
Southface Clinic Skin checks…
I have been attending Southface Clinic for 3 years for skin checks following skin cancer diagnosis. I am always treated by all staff with kindness, professionalism and have complete confidence in the advice and reassurance I have received to date. Can highly recommend.
January 20, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for sharing your experience and for your kind recommendation.
We’re grateful for the trust you’ve placed in Southface Clinic over the past three years. It’s very important to us that our patients feel supported, reassured, and confident in their care, and we’re pleased this has been your experience with our team.
Thank you for taking the time to leave such thoughtful feedback.
Southface Dermatology
Excellent friendly & punctual service
Excellent friendly & punctual service. Explained procedure throughly.
January 20, 2026
Unprompted review
Reply from Southface Dermatology
Thank you very much for your kind feedback and 5-star review. We’re delighted to hear you had a positive experience with our team and truly appreciate you taking the time to share it.
Kind regards,
Southface Dermatology
Good experience with treatment
January 20, 2026
Unprompted review
Reply from Southface Dermatology
Thank you for your 5* review! Your feedback is important to us!
Kind regards,
Southface Dermatology
Efficient and professional
I have been coming to this practice for 3 years and have always had a professional and efficient service.
I have issues with potentially cancerous moles. I regularly see Dr Martin who is very thorough and always follows up with notes and advice.
I chose to go private as I can actually book prompt appointments and not have to wait around. Southface has delivered on all counts. Thanks
January 20, 2026
Unprompted review
Reply from Southface Dermatology
We’re so pleased to hear that you were happy with your visit. Thank you for your lovely review and for choosing Southface Dermatology Clinic.
Kind regards,
Southface Dermatology
Highly Recommend
I have used Southface for a number of years. The team have always been friendly, welcoming & very professional. It’s very reassuring to see the same staff from one year to the next
January 13, 2026
Reply from Southface Dermatology
We appreciate your kind words and are delighted you were pleased with your treatment and service. Thank you for taking the time to leave us a review.
Kind regards,
Southface Dermatology
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