Ordered some 'The North Face Patrol Gloves' in the wrong size - absolute pleasure dealing with the Customer Service Team and they sent the right ones in quicktime. Done so over the Christmas peri... See more
South West Mountain Sports
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beaucoup de choix, les sac à dos de la marque et les modèles que je cherchais, un service client compétent, à l'écoute et sympathique ... des prix très en dessous de ceux pratiqués en France... See more
Bought a womens Rab gilet, as a replacement for my current one (had an fight with some rose bushes and came off worse. Brilliant garment, light extremely warm and comfortable. Price wise did a fair bi... See more
Purchased a North Face winter coat on sale. Don't usually buy before I've tried an item on, but the size guides were excellent and turned out to be spot on to reality. Postage was free and although... See more
Company details
Information provided by various external sources
Well, we are South West Mountain Sports, an e-retailer of premier outdoor clothing and equipment. Official UK stockist of Mountain Equipment, The North Face, Rab, Marmot, Keen and more. Our aims as a retailer are simple. Stock the best stuff and have it in stock all the time, deliver gear for free over £30, let our customers return items easily and give the very best customer service of any outdoor website.
Contact info
14A Bennets Field Trading Estate, BA9 9DT, Wincanton, United Kingdom
- 01747 637763
- customer.services@southwestmountainsports.com
- southwestmountainsports.com
Perfect! THANKS!!,highly recommended.
Perfect! THANKS!!,highly recommended. excellent service would recommend to anyone
Excellent purchase from easy ordering to quick delivery.
Was looking for some sandals, found these on this website,they were the cheapest, in stock and offered free delivery, what more can you ask for. Ordering was easy and quick. Got email same day and the item was dispatched, excellent service would recommend to anyone.
Brilliant service and quality goods
We were very impressed with the while service. The order was easy and delivery was quick and the goods were of top quality. Thanks so much. Will recommend you website
BUY WITH CONFIDENCE AT SWMS
I HAVE EVERY CONFIDENCE IN SWMS IN THAT THEY SELL GOOD QUALITY PRODUCTS AT THE BEST ONLINE PRICE, THEIR TELEPHONE SERVICE IS ALSO EXCELLENT AND I KNOW I CAN RETURN ITEMS IF I AM NOT SATISFIED WITHOUT HASSEL
great!
My order came quickly and as stated on the description. All good things, would definitely order from here again. Thanks!
Best price on the web, fast delivery :o)
Purchased a North Face winter coat on sale. Don't usually buy before I've tried an item on, but the size guides were excellent and turned out to be spot on to reality. Postage was free and although the delivery estimate was almost ten days from buying, the item turned up a whole week early. Also nice to see a prepaid returns label included with the paperwork, reassuring that I could have returned the item free of charge and with minimal hassle if I'd have wanted to. Also, they take Paypal, so no doubts about the security of payments.
Happy customer, would definitely use again and recommend to anyone.
smooth run from start to finish
I am very satisfied with the service I got from SWM Sports. No problems and goods arrived very quickly.
Excellent service even though I had to exchange the product...my fault
I ordered a large and had to exchange for a medium, this caused no problems and I got my replacement within the week...Great!
Excellent service and quick delivery
Hi
Ordered a running bum bag from South West Mountain Sports, the price was very competitive and with low delivery costs they beat everyone.
The delivery was fantastic and my order came within 2 days, will definitely be using them again.
Fantastic service
fab quick service and brill shoes
The service was very quick and rhe keen sandals pwrfect..would def recommend
Excellent, quick service
Given how cheap this company was, I was concerned that there might be a catch, but could find no problems on the internet. Indeed, that is how it turned out: very quick and to spec.
Spot-on - good product, good price, promptly delivered
Great service and fab price!
Really pleased with South West Mountain Sports - they have the best range of North Face travel bags at one of the lowest prices on the web. Speed of postage was great too.
It's always a bit of a worry buying from a store on the internet you've never used before, but I wouldn't hesitate to recommend them and I'd definitely use them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








