South West Mountain Sports 

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered some 'The North Face Patrol Gloves' in the wrong size - absolute pleasure dealing with the Customer Service Team and they sent the right ones in quicktime. Done so over the Christmas peri... See more

Rated 5 out of 5 stars

Beaucoup de choix, les sac à dos de la marque et les modèles que je cherchais, un service client compétent, à l'écoute et sympathique ... des prix très en dessous de ceux pratiqués en France... See more

Rated 5 out of 5 stars

Bought a womens Rab gilet, as a replacement for my current one (had an fight with some rose bushes and came off worse. Brilliant garment, light extremely warm and comfortable. Price wise did a fair bi... See more

Rated 5 out of 5 stars

Purchased a North Face winter coat on sale. Don't usually buy before I've tried an item on, but the size guides were excellent and turned out to be spot on to reality. Postage was free and although... See more

Company details

  1. Activewear Store
  2. Camping Store

Information provided by various external sources

Well, we are South West Mountain Sports, an e-retailer of premier outdoor clothing and equipment. Official UK stockist of Mountain Equipment, The North Face, Rab, Marmot, Keen and more. Our aims as a retailer are simple. Stock the best stuff and have it in stock all the time, deliver gear for free over £30, let our customers return items easily and give the very best customer service of any outdoor website.


Contact info

All reviews

(161)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering and quick delivery!

South West Mountain Sports is a really good website to use. They had a few fantastic bargains, and it was really quick and easy to order. The fleece and socks I ordered arrived the following day – which was fantastic!

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

dont walk to this shop,mail order is faster!

really helpful staff.ordered a pair of merrell boots and changed my mind on the size as soon as i ordered them.when i phoned to change size,i was amazed to hear that they were already packed and on a pallet.package was retrieved,size changed, and the boots arrived very quickly.huge saving on local prices,can recommend this firm with no hesitation. thanks very much.Don.

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

arrived quickly, product as described

Appreciated MountainSports quick delivery. Item was carefully packaged, and garment was still wrapped in it's protective sleeve even for the shipping, so it arrived in perfect brand new condition.

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

Your store is a little far from home but really, I do not regret having bought my backpack on your site !

Beaucoup de choix, les sac à dos de la marque et les modèles que je cherchais, un service client compétent, à l'écoute et sympathique ... des prix très en dessous de ceux pratiqués en France... et je vous ai passé commande.
Délais de livraison tenus, livraison conforme à la commande, un site en €, et le service Paypal qui indique exactement le coût du change de la £ vers l'€, bref, parfait !
A une prochaine fois peut-être.
Cordialement
Philippe Lesieur
Many choices, backpack brand and model I was looking for a competent customer service, attentive and friendly ... prices well below those in France ... and have you ordered.
Delivery required, delivery according to the order, a site in €, and Paypal service that pinpoints the cost of changes to the £ €, short, perfect!
At another time perhaps.
Best Regards
Lesieur Philippe

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

Thank you for a prompt service.

I ordered some Ladies Brasher Hillmaster boots in anticipation of the upcoming walking season. Service from South West Mountain Sports was prompt and product was well packed and exactly as described.

April 11, 2013
Unprompted review
Rated 5 out of 5 stars

Spot on, why can't all online shopping be this great?! Easy to use, great selection & friendly staff

I wanted a warm jacket for my boyfriend as a present so called up and spoke to a really lovely guy, think he was called Charlie, as south west mountain sports had so many he was helpful and managed to find the right one for the job, he was even the same size so ran to the warehouse and tried one on while I was on the phone - nothing was too much trouble. Fantastic service, great staff, really fast delivery as it arrived the next day. The rab coat was a great choice and the bf loves it! Thank you again!

February 16, 2013
Unprompted review
Rated 5 out of 5 stars

Amazing

seriously pleased with jacket, seriously glad i found this shop, amazing price and amazing speed of delivery.THANKS!! Will definately be back.

February 6, 2013
Unprompted review
Rated 5 out of 5 stars

Great Website and Fantastic Service

Website really easy to use and full of loads of good Kit. Had to call up as I needed some advise on which jacket was best for me and got a very friendly chap who answered all my questions. Ordered at 3pm yesterday and my Jacket arrived this morning.

January 31, 2013
Unprompted review
Rated 5 out of 5 stars

Swift and efficient service!

I was really impressed by how quickly my items arrived. One item didn't fit so it was returned. This was really simple to do and I was refunded promptly. All in all a great service.

January 30, 2013
Unprompted review

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