Sowood Reviews 

782
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Verified customers frequently praise the exceptional quality of the bamboo boards, highlighting the prompt shipping and remarkably helpful customer service team. People truly love the clever design featuring hidden drawers and useful accessories, making these versatile items truly ideal gifts for family and friends. Some reviewers were not happy with significant delivery delays, noting that their packages unfortunately failed to arrive on time for the holidays or special occasions. A few customers also mentioned unexpected imperfections in the wood finish or minor issues regarding the protective packaging upon their arrival.

What people talk about most

Product

Users describe positive interactions with product, expressing general delight with the excellent quality and... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction with the well-made boards,... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the website is easy to use and that... See more

Service

Consumers find service to be positive, highlighting prompt delivery, great all-round experiences, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased picnic blankets as gifts. The colours are stunning, the blanket is a good size with waterproof base and rolls up neatly. More care could have been taken with the packaging as the boxes the... See more

Rated 5 out of 5 stars

I ordered 2 cheeseboards as Xmas gifts and was pleasantly surprised by the quality. My family members who received them are big cheese and meat board eaters and loved absolutely loved the gift. The ad... See more

Rated 5 out of 5 stars

Took advantage of the "buy 1 get 1 free" offer as xmas presents for friends. Ordering process was very easy. Items were shipped straight away and received within a few days. Cheeseboards are beautifu... See more

Rated 5 out of 5 stars

Bought 2 beautiful bamboo cheeseboards , the quality is outstanding. When I ordered I forgot to put the bogof offer on my order, fortunately the lovely staff at So Wood sorted it out for me, so a big... See more


Company details

Written by the company

Our company specializes in offering beautifully crafted gifts made from sustainable materials such as wood and bamboo. We take pride in our commitment to the environment and strive to source materials in an eco-friendly manner. In addition, we offer engraving services to add a personal touch to our products. Whether you are looking for a unique gift for a loved one or a special treat for yourself, we have something for everyone. Our wide range of products includes home decor, office accessories, and personal items, all of which are made with sustainability in mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

782 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(782)

295 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought this for my sister for Xmas

I bought this for my sister for Xmas. She loves it. We used it last night for our "picky bits" while we watched telly lol. It's perfect for that. Very well made and will last forever. Love the cutlery that's included. Fast delivery. I'm very happy with it. Thank you.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning

This product from Just Wood is absolutely beautiful. I had 2 of their cheese boards with the draws either side of it. I bought them to give as gifts for Christmas but I’ll definitely be getting one for our house. The product is so well thought out and I’m sure will stunning on any table. It’s just gorgeous.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I saw the advert for this company very close to Christmas & there was the perfect gift for my son I couldn’t believe it….. I was worried it might not arrive in time & was ready to apologise for that.
However the item arrived very fast well packaged & looked as good as the picture.
Very pleased with the speed of dispatch, the quality of the item & the company interaction kept me up to date with the orders progress delivery date etc.
I look forward to using this company again in the future….

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Don't want to give them away!

Really happy with the ordering process which was so easy and I received my order quicker than expected .
The items were very well packed. Cheese boards were ordered as Christmas gifts so I am waiting for a reaction but I am absolutely delighted with them (ordered 2) and very tempted to keep them myself

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Product quality is excellent. Given the time of year the order was placed delivery was quite good and I got both products before Christmas. Would definitely recommend Sowood.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Well worth it!

Really great product and surprisingly cheap. Been looking for a good quality cheese board for awhile and this ticks all the boxes.

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

This Company replied to my review so they got an extra 3 stars

This Company only deserved one star due to their ignorance of my emails and lies on social media advertising BOGOF on their serving boards when I received my order from them it only contained one serving board and a few extra serving dishes, no explanation from them about when they would send me the free one yet I paid them £81. 00 I’ve bought from a few online retailers and received my orders no problem but Sowood have replied to the review and told me that I should have added the extra serving board to my cart but I do not know this as I presumed that it would be added in my order. Thanks for your reply much appreciated looking forward to receiving my free serving board from you 😊

November 26, 2025
Unprompted review
Sowood logo

Reply from Sowood

Hi,
Sorry to hear about your experience.

Our Buy One Get One Free offer requires two boards to be added to the cart for the discount to apply automatically. If only one board is added, the order is processed as a single item.

That said, we’re happy to fix this. Please email us with your order number, and we’ll arrange the missing board for you promptly.

Rated 1 out of 5 stars

Buy one get one free - joke

Told buy one, get one free, never got two, emailed 5 times, no reply, worth the price for 2, defiantly not for one, ripped off

December 24, 2025
Unprompted review
Sowood logo

Reply from Sowood

Hi,
Sorry to hear about your experience.

Our Buy One Get One Free offer requires two boards to be added to the cart for the discount to apply automatically. If only one board is added, the order is processed as a single item.

That said, we’re happy to fix this. Please email us with your order number, and we’ll arrange the missing board for you promptly.

Rated 5 out of 5 stars

What.a great deal

What.a great deal, the two cheese boards we bought are good quality and have made the perfect gift for two cheese eaters this Christmas, personally I hate anything about cheese but there you go!

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Sowood

the Sowood boards are amazing I bought one for my Daughter and she loves it, it is very well made and looks superb thank you so much. It arrived well packaged and swiftly

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic gifts

We bought several of this item as Christmas gifts, the quality is excellent they are exactly as pictured and we hope the recipients love them as much as we do. Amazing value for money with the 2 for 1 discount, I would certainly pay full price for this item. Thank you for the quick delivery!

December 24, 2025
Unprompted review

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