Spain Building and Maintenance Ltd Reviews 

43
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Spain were used through my grandads insurance after a severe leak. He needed a complete rip out of both bathroom & kitchen. The job was finished beautifully & to top standard. There were a few delays... See more

Rated 5 out of 5 stars

Our insurance found Spain builders for us after a fire completely gutted our home.Initially we were told 12 months to rebuild but Spain builders had us back home in 6months. Des the operational direct... See more

Rated 5 out of 5 stars

Spain Building and Maintenance are a company you can rely on for excellent work. They builders did an excellent job. The finished job was top notch an everywhere left clean an tidy. I would strongl... See more

Rated 5 out of 5 stars

A professional job to replace laminate flooring damaged by a leak from the dishwasher. Whole floor was replaced (many thanks to Charlie who had a tricky job carried out with great care) the whole roo... See more

Company details

  1. Construction Company

Written by the company

Here at Spain Building and Maintenance Limited we are a specialist construction company dedicated exclusively to the insurance claims industry. We focus on reinstating properties following insurance-related incidents such as fire, flood, storm, or accidental damage. With a commitment to quality, efficiency, and customer care, we work closely with insurers, loss adjusters, and policyholders to restore homes and properties to their pre-loss condition with minimal disruption.


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4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.5

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(43)

21 reviews in the last 12 months

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Rated 3 out of 5 stars

Restoration after burst water pipe

Spain was appointed by insurers to restore our property following a serious burst water pipe which caused extensive damage.

Overall Spain performed well enough. The timescale could have been reduced with better project management since some tasks were done out of sequence resulting in them having to be readdressed subsequently. We were very impressed with Spain’s tradesmen, however, who were in general highly skilled and very professional.

Despite some frustrations we were very satisfied with the end result.

January 16, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hi Frank,

Thank you for your review.
We will be sure to take on board your feedback and look into how we can streamline our process and where things may have slipped slightly.
We are really pleased you are happy with the workers and the overall finish.
We wish you the best of luck for the future.
Team Spain

Rated 5 out of 5 stars

We had 2 claims,one required a …

We had 2 claims,one required a rebuild, the other was a very difficult to locate water leak. Both of the jobs were managed by Paul Cassidy. We are so grateful for his professionalism. He kept us consistently informed of progress throughout both claims. There couldn't have been anybody better to handle them.

October 21, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hello Mr Smith,
Thank you for the wonderful review.
I will be sure to pass your kind words on to Paul.
We wish you all the best.
Team Spain.

Rated 5 out of 5 stars

We can’t thank this company enough

We can’t thank this company enough! After a really stressful experience with poor work from a previous contractor, we were very nervous about letting someone else back into our home. From start to finish, they completely put us at ease. They kept us updated throughout the process, and when we returned home everything was left clean, tidy, and finished to such a high standard. You can really tell they take pride in their work. We’re so grateful for the care and effort they put in – it made all the difference. Highly recommended!

September 26, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hi Emily, Thank you for entrusting us in your home. I am sorry for your experience with your previous contractor and I am so glad we were able to get your home back to pre loss state. Take Care, Team Spain.

Rated 5 out of 5 stars

Spain Building - Highly Recommended

Spain building were appointed by my Insurance company after a major water leak damaged the whole of our property, whilst away on holiday. I was initially apprehensive as I had never heard of the firm. Having met Nathan, he put my mind at rest and assured me that everything would be completed to a high standard. After a 4 month dry out period, Nathan supplied us with a 3 month schedule of works, breaking down each task and dates to be completed. True to his word the works were carried out on time and to a very high standard. As expected of a job this size there were snags, but each one was resolved with the minimum of fuss. I explained to Nathan from the off, that if my wife was happy, I would be also and she is delighted with the end result. Met many staff members throughout the 3 month period and each turned up when they said they would and lived up to their promises. Alongside Nathan, special mention to Billy, Robbie and Tony who all went above and beyond in a friendly manner. At one of the most stressful times in our life I would not hesitate to recommend Spain Building and the team for making things as smooth as possible. Many thanks - Darren & Helena

July 22, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hi Darren, thank you for your review and kind words. We are very happy that both you and your wife are satisfied with the finish. I will be sure to pass your feedback on to the trades you have mentioned. Thanks and take care for the future.

Rated 5 out of 5 stars

Excellent Building Firm

After a fire demolished the house next door and spread to ours,it was in a sorry state through fire and water damage. Then Spain Builders worked their magic on it.It has been renovated to such a high standard, they've done a brilliant job, and we are more than happy to recommend them.

August 1, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hi Alan, thank you for the review, we are really happy that you are delighted with the outcome. Best of luck for the future.

Rated 5 out of 5 stars

Very friendly and efficient…

Very friendly and efficient craftspeople. From the man who set up the fans to dry my walls out after leaky water valve bursting , the plasters, the decorators who help me to put cabinets back on the wall, the electrician who but up six attractive spotlights up.
I would recommend Spain Builders to anyone.

July 13, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Thank you Iain, we really appreciate the review, take care!

Rated 5 out of 5 stars

Hi from the first time Spain arrived…

Hi from the first time Spain arrived the job was going to be a good one. Paul Cassidy was the surveyor and manager. He put my mind at rest straight away. Within a couple of hours he had his brilliant men on site and explained everything that was going to need doing. He had all the boys lined up to do each individual job. Skip delivered next day and the work began and oh what work was needed 😫Paul then organised for Emma-Lee from Hawdons to come and design updated units. She was fab. Paul Cassidy returned a second time to assist me with choosing the tiles I would need. Nothing was too much trouble for him. He was in regular contact me and solved any worries I had. Each individual workmen worked very hard all day and did a magnificent job. 2xChris's . Carl. Blaine.Ben and Ryan plus numerous others all brilliant. I cannot fault any of their work. I thank you soooo much Paul and everyone of you for helping what was a traumatic experience into a smooth running operation. If you manage to get Chris who did my plumbing and tiling. You are definitely on to a winner.A quiet hard worker. Spot on. Thanks Chris.

May 8, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hi Hazel, Thanks for this lovely review, we will be sure to pass your nice words on to the tradesmen. I am glad you are happy with our work and we wish you the best of luck for the future. Spain Building.

Rated 3 out of 5 stars

Feedback to the service provide by Spainbuilding

I used Spainbuilding through my home insurance to resolve a leaking issue in my home. The company subcontracted parts of the job to different firms, which made the process a bit tiring as I had to coordinate with several teams.

The entire project—including repairing the water leak and replacing the flooring—took about three months. During this time, I interacted with various staff members and administrators from Spainbuilding.

The reason I’m writing this review is to highlight the exceptional support I received from one of their administrators, Rosie Davison. Rosie handled my case with great professionalism. She was proactive, responsive, and always kept me informed about the progress. Despite the challenges I was facing, she made the experience far more manageable by following up regularly, coordinating with the different contractors, and clearly communicating every step of the way.

I'm truly grateful for her assistance. Her outstanding performance deserves recognition, and I hope the management at Spainbuilding acknowledges what a valuable team member they have in Rosie.

July 2, 2025
Unprompted review
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Reply from Spain Building and Maintenance Ltd

Hi TimTam, Thank you for this review and we will be sure to pass on your lovely comments. Rosie is indeed an exceptional employee and she is appreciated by the whole team.

Rated 5 out of 5 stars

Courteous & efficient

Within the space of four months, Spain transformed our house from a wreck (collapsed ceilings, flood damage) to something that resembled a beautiful new home.

We were happy with every element of Spain’s operation: the builders, joiners, electricians, floor layers & decorators. All have been efficient & courteous. Highly recommended.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Congratulations on your excellent work

Spain have been very good in all aspects of there work, the fire damage in the property as been repaired by all the workers, if we had any queries they talked about it and even gave a couple of ideas of what to do. Thank you all for the excellent work you did, we will recommend you to other people, keep up the good work

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Complex impact incident

We had the pleasure of meeting Spainbuilding following an unfortunate complex impact incident to our house at the start of the New Year. We cannot thank Nathan and the whole team enough for their high standard of work, professionalism, support and timely completion of works in what was a very stressful time for us. Nothing was ever too much trouble, communication was excellent and we were kept up to date throughout. Nathan always responded to our queries quickly and ensured the whole process ran smoothly from start to finish. I highly recommend this company.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great project mgmt by Paul and quality workmanship by the joiners, decorator and tiler, thank you!

Spain building did a lot of work in our house following a flood. Once there we’re instructed Paul managed the plan of works, communication through out was good, he was clear about what could be done and what wasn’t covered which I appreciated. The quality of work done by the joiners, tilers and decorator has been very good quality. All the workmen were courteous and hardworking.,

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great work

Would recommend great experience from beginning to end, happy with the replacement floor and kept up do date with what was done, also disposing of what was damaged

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

House fireSeptember 2023

We had a house fire in September 2023. Spain were appointed the prime contractor. There were delays because asbestos was found and now removed. Spain have now effectively rebuilt the house; plumbing, electrics, decorating, plastering, roofing. You name it, Spain have done it. And they have done a brilliant job, despite the many obstacles placed in their way by third parties. All the Spain staff we dealt with were very professional and very able. The house looks like new.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to Paul Cassidy and Lewis

Thank you to Paul Cassidy and Lewis, Frank and the plastering team. Excellent job, very nice men that came here and treated the property with respect. I would definitely have this company back to do other jobs for me.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

following a house fire which was caused…

following a house fire which was caused by my neighbours house which is adjacent to my property.

From the offset we have had problem after problem with how our claim has been handled and I feel I have had to manage the majority of the tasks in order to get the renovations started.

Below are some of the eyesores that both myself and my wife have had to deal with during this claim.

   ◦    Incorrect evaluation given on our belonging that were in the loft.
   ◦    Our vulnerability not considered - daughter who has epilepsy, wife who was 7 months pregnant at the time and our concerns that the smell of smoke and chemicals having an impact on their health.
   ◦    Having to find accommodation ourselves which was very stressful and challenging.
   ◦    Lack of communication from contractors and trinity.
   ◦    Damages caused to my property and furniture by the first response team and contractors that are now not considered to be repaired.
   ◦    Like for like repairs not been completed on the exterior of the priority as the next door neighbours. Which now looks like an eyesore.
   ◦    Security cameras not working since the fire which was highlighted but been brushed under the carpet.

Loft still not completed even after 5 attempts.

These are only a few of the eyesores that we have had to face while dealing with the tragedy of the whole fire etc.

We were planning on selling our home in the near future and this half roof replacement would visibly put off a potential buyer.

We did not choose to be made homeless and have our lives disrupted by the neighbours fire. We would at least want the repairs to be carried out to a good standard that we are happy with.

Having a new born baby recently and living in temporary accommodation has had its challenges.

This company from the start have been shocking, from contractors (Spain) contents claim handler( Sarah) surveyor jerelle, the restoration team have all played there part in causing my family and kids stress. I moved back in my house in November and we are still living out of suit cases. The wardrobes still haven’t been fitted correctly and the sliding glass doors have been left leaning on the wall which is a health and safety hazard. You are expecting me to go to ikea for a few screws which you left at the property which should have been taken with the restoration team with the cupboards in the first place. I have made there CEO Claire dales, & tried to get the email for Spain CEO but Nathan the manager from Spain refused to give me this, but Claire was quick to pass the book to other departments rather than take ownership.

If you ever take out insurance pls check who there contractors are even if the policy is cheap I will be sending this to the ombudsman & trading standard’s as I dnt want anyone else to experience what we have

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

A disaster from start to finish

A disaster from start to finish! Appointed by insurance company. They assessed the claim as damage from soiled waste water but instead of removing the plaster and plasterboard as would be the correct process in this case, they spent a month drying it out leading to numerous unnecessary visits. The work carried out was appalling. The mess left was appalling. I instructed them to leave. The director, some of their employees have no honesty, integrity, professionalism or skill. I now have to go to the ombudsman. Avoid at all costs!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Hayley Hargreaves

We had a burst pipe in May and it caused damage to the downstairs kitchen and lounge. Spain was appointed by my insurance company LV.
I had dryers installed into the property which i have to say was the most frustrating bit, (but nessasary) by Lee who came every week to check the walls were drying property, Lee was lovely, and very respectful as most of the time I was in work and he was fab!.
We then had plasterers in Nathan and Abdul again lovely, chatty and did the most amazing job, and left my house tidy and clean.
Billy was appointed next, to do the replacement joinery work and it was a pleasure to have him in my home for 5 days. He is a true craftsman of his work, friendly, chatty and a total perfectionist. We had Ian who plastered the ceiling and Lewis and Holly to complete the painting and decorating.
I cannot tell you how thrilled we are of the end result of our home. The work is beautiful, professional and has made a total difference.
Company's get so may bad reviews but I felt I had to review our experience as I wouldn't hesitate to use Spain again.
The lads & Holly worked so hard, never stopped from the start of their shift until the end. The admin staff kept me upto date with courtesy calls weekly and to check I was happy.
Thank you again Spain and I wish your company every future success.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Prepare for a long and difficult experience!

Awful communication at all levels with this company. Nothing runs to time. No skip arrives when it's needed. Materials don't arrive when needed due to projects not being managed well. We wrote to the main directors, the Spains,at their Clitheroe address and they didn't even take the time to apologise or write back personally, they just sent a letter blaming the building materials company from another contracts director name in the company we had never heard of or dealt with. My parents in their 70s dealt with so much stress around this insurance job. Not even an apology. Awful service all round.

June 6, 2024
Unprompted review

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