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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, citing issues with receiving funds and a lack of clarity regarding payment timelines. Customers also frequently encountered problems with the website, describing it as not working as it should and lacking clear information. A significant number of users reported a complete lack of response to their inquiries, whether through email, web forms, or chat options, leading to frustration and unanswered questions. Though some people were satisfied with the service, finding it excellent and honest, the majority experienced difficulties contacting the company. Reviewers consistently mentioned the impossibility of reaching anyone for assistance and the absence of direct contact or replies to their numerous messages.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report not receiving their money, with some... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report that the website has... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a significant lack of... See more

Customer communications

People report negative experiences with contact, expressing significant frustration due to a consistent lack... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Same as others. Just lost $2.3k by paying deposit upon winning two bids only to then receive cancelation notices, and no way to get a refund after repeated attempts to contact customer service. Their... See more

Rated 1 out of 5 stars

Bought a voucher on Friday. Still hasn't been received and no response to chat or emails. Their terms and conditions state that if the voucher isn't received within 24 hours a refund can be requ... See more

Rated 1 out of 5 stars

Looks like a scam, felt like a scam, stay away. Bidding and everything went well. All the way up until "successful purchase" and the company has to verify the voucher before sending to buyer. Wouldn't... See more

Rated 1 out of 5 stars

I had sold my evoucher and never got money. Customer service is not replying to my message. I got notification from evoucher company that my voucher is used. I was getting emails and notifications eve... See more


Company details

  1. Travel Aggregator
  2. Flights Search Site
  3. Online Marketplace

Written by the company

SpareFare is the largest secure marketplace to sell your flight tickets, vouchers, hotel reservations, and package holidays. Find travel deals up to 90% off with thousands of listings everyday! ✈️


Contact info

1.8

Poor

TrustScore 2 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast reply

Well, you do have to wait for the money abit due to security reasons but overall they reply fast and somelve issues perfectly!

September 8, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Kay - Thank you for the kind words!! I'm glad you were able to sell your voucher for such a great price too! ✈️

We do indeed hold the money for 10 business days on voucher sales to protect you and the buyers. Please send me a message if I can help with anything else! Hope to see you back soon 🙏

Rated 5 out of 5 stars

Finally the site is back and running…

Finally the site is back and running after such long idle time

A big clap of applause to Erik who is taking the site to new heights and providing an excellent service to buyers and sellers!!!

September 1, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Mr. Traveller!! I am glad it was an excellent experience!

Have a great holiday and I can't wait to see you back getting more awesome deals 🙏✈️

Rated 5 out of 5 stars

Back on track with a great SERVICE!

Althought they werent running for a while this great efficent and secure service is now once again helping us all sell or buy a great deal!
I just purchased 2 e vouchers at great prices with amazing efficient service, and highly recommend this site and hope to continue buying here.
Shout out to ERIK for his friendly and helpful emails!

August 24, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you my friend! You are crushing those vouchers out there!!

I am glad the experience has been good and I can't wait to see the awesome deals you get next ✈️

Rated 5 out of 5 stars

Great service

Great service, was happy to sell my voucher since I'm not going to use it. Whole experience was very effortless.

August 28, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Phil! It was a pleasure to work with you! I'm glad it was a great experience🙌 Hope to see you again soon!

Rated 5 out of 5 stars

It works pefectly now

Despite the fact that this website has not been working for many months, it has recently been launched again and it works perfectly, I have been able to carry out transactions on it without any problem and with total ease.

August 24, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Pablo! I'm glad the experience has been good!

Enjoy all of the awesome vouchers you have gotten!! ✈️

Rated 3 out of 5 stars

We are experiencing staffing issues forever inspite of Covid-19

We are experiencing staffing issues due to Covid-19 and have had to temporarily restrict the purchase of vouchers on the site. We apologies for the inconvenience.

Dear Seller: Please list contact details in your listing

August 2, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hey There - We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Hopefully it is better than one star now :)

Rated 1 out of 5 stars

Useless

What is the point of this website if I can not bid on any offer due to “We are experiencing staffing issues due to Covid-19 and have had to temporarily restrict the purchase of vouchers on the site. We apologies for the inconvenience”?? And this since years now.. absolutely annoying.

July 31, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Wolf - We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than one star now :)

Rated 1 out of 5 stars

Hardly anyone on the site viewing…

Hardly anyone on the site viewing offers. Waste of time, and then they spam your e mail address with no unsubscribe option. I suspect it is purely harvesting contact details.
Further to the strange comment from Sparefare below, this was long after covid closedown and long after flights restarted, 2023 ! Your website was operational. It took my details and listed my offer, so closed down isn't really how I describe it.

UPDATE...today, 6 months later, Sparefare are trying to get my review deleted by asking Trustpilot to seek verification...why didn't they ask for details at the time ? A clear attempt to clean out poor reviews. Hard luck Sparefare, I kept my reference details.

I revisited the site and it now says my holiday has been sold and is being enjoyed by someone else ! This is simply a downright lie. It did not sell and I lost a lot of money because I relied on Sparefare as a route to sell. I had to sell because of a family crisis, and Sparefare let me down badly. Never again.

May 7, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Bob- We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️

We do not send any emails out that are not direct notifications for any bids or offers you receive on the platform, so not sure what Spam you are referring to. Please come back and give it a shot now that we are back operating, there are a lot more users and transactions!

Rated 5 out of 5 stars

people should list on transfertravel since this site does not work!!!

Hi,
Hi,
I'm looking for American Airlines voucher and Iberia voucher, but SpareFare doesn't work.
Many thanks

April 20, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Vic - Like I mentioned in your other post, we unfortunately were forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than one star now :)

We have hundreds of Vouchers for all airlines, including Iberia and American. And SpareFare has more users and a lower commission rate that the other options, so I would list all your offers on SpareFare 🙌

Rated 1 out of 5 stars

Waste of time

Just spent ages looking into putting some flights on the website to sell and then looked at these reviews. As lots of others have said, even live flights on the page can't be bid on as "We are experiencing staffing issues due to Covid-19 and have had to temporarily restrict the purchase of vouchers on the site. We apologies for the inconvenience."
This makes absolutely no sense whatsoever. I am guessing it is a scam. As someone else said, I lost nothing but it was a complete waste of my time.

April 17, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Zoe - My apologies for the hard time! We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than one star now :)

I look forward to seeing you on the platform getting some awesome deals! Just message us if we can help with anything.

Rated 2 out of 5 stars

Website not working

I placed a flight but looking at the reviews here, the site isn't working to buy anyway. I now want to buy a flight on there and again... not working :(

The button to place a bid is just missing.

March 30, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Chloe - Sorry for the confusion with the bid button! We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than two stars now :)

I look forward to seeing you on the platform getting some awesome deals! Just message us if we can help with anything.

Rated 1 out of 5 stars

Looking for American Airlines voucher and Iberia voucher

Hi,
I'm looking for American Airlines voucher and Iberia voucher, but SpareFare doesn't work.
Many thanks

March 5, 2023
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Frank- Thank you for your interest! We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than one star now :)

I look forward to seeing you on the platform getting some awesome deals! Just message us if we can help with anything.

Rated 1 out of 5 stars

If it looks too good to be true...

Well it looks a site full of wonderful offers that would effectively allow half price air travel. Of course it doesn't work. The ubiquitous excuse of dodgy, badly run businesses "We are experiencing staffing issues due to Covid-19 and have had to temporarily restrict the purchase of vouchers on the site. We apologies for the inconvenience." I didnt lose anything but resent my time being wasted in this way

August 11, 2022
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Richard - My apologies for the hard time! We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than one star now :)

I look forward to seeing you on the platform getting some awesome deals! Just message us if we can help with anything.

Rated 1 out of 5 stars

"We are experiencing staffing issues…

"We are experiencing staffing issues due to Covid-19 and have had to temporarily restrict the purchase of vouchers on the site. We apologies for the inconvenience." and have been for more than a year. After trying to use the company and writing a review encouraging them to get the purchasing part of the Airline tickets up and running I think what they have going is some sort of we will sell for you at best available price....yet no one can purchase, bid ect. So they themselves or some third party has exclusive access to lots of folks trying to sell at deep discount. So they can just wait it out until near expiration and bid low, as in only bid, or if its offered low buy it right away.
It does seem poor folks are posting stuff unaware that if they stay with this site it's only going to be sold at bargin bin prices or not at all. I know airlines are A**holes and all threating to keep folks from transfering/selling their vouchers but this is not the answer. Go ahead and put it on ebay or craigslist ect Cause the helpful facade this website has is a joke due to scamming or maybe just gross incompetence.

April 15, 2022
Unprompted review
SpareFare logo

Reply from SpareFare

Hi Paul - My apologies for the difficulties! We were unfortunately forced to close down as travel came to a standstill with COVID. BUT, now we are BACK! You can go and bid on/sell all of you favorite travel deals! ✈️ Thank you for your support and hopefully it is better than one star now :)

I look forward to seeing you on the platform getting some awesome deals! Just message us if we can help with anything. I will respond ASAP!

Rated 1 out of 5 stars

No payout - one year later!

Sold two pairs of tickets via the site in Summer 2020. Still no sign of the money, no response from support. It's been a year since I sold my tickets (total over £300) and not received a penny. Total fraud.

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome service, reliable!

It is my third time using the site, has been awesome! Only good things to say! A++++ will be back again soon!

July 16, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Danny!!! I hope to see you back soon!!

Rated 5 out of 5 stars

Great

Great, I recommend for buying airline vouchers

June 30, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Pierre!!! I hope to see you back soon!! We have a lot of voucher deals :)

Rated 4 out of 5 stars

mobile phone user-ability could be…

mobile phone user-ability could be improved. Otherwise great app!

June 30, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you Jean!!! I hope to see you back soon!! We will work on the mobile interface!

Rated 5 out of 5 stars

Simple and straight forward…

Simple and straight forward transaction. I used the platform as a seller and could not be more satisfied! Very streamlined process and I got the money quickly. Can definitely recommend!

June 18, 2020
Unprompted review
SpareFare logo

Reply from SpareFare

Thank you!!! I hope to see you back soon!!

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