Spares2Repair.co.uk Reviews 

3,980
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 408 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for going above and beyond to help find the correct replacement parts for older appliances. People also mention that shopping is straightforward, with orders arriving securely packaged and matching descriptions perfectly. Consumers appreciate the consistent updates provided throughout the dispatch process, making the entire journey smooth and reliable. Some reviewers were not happy with delivery delays, noting that paid express shipping did not always arrive on time. Some people also noted communication difficulties regarding items that were shown as in stock but turned out to be on back order or discontinued.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive quickly, are... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and secure packaging. Many... See more

Order

Reviewers highlight positive aspects of the order process, describing it as quick and easy with helpful... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support. Consumers... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt responses and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !! Big thank you to Dan who sorted out the issu... See more

Rated 5 out of 5 stars

REally helpful guy on chat who did all he could to understand what I needed and help me get the right parts. Now waiting on tech team to confirm what the parts are so I don't buy the wrong thing. The... See more

Rated 5 out of 5 stars

Had a little hic up at the beginning as it was held up at the warehouse, however Dan dealt with it and sent it out in time as I was having a media wall fitted and needed this part to complete the job.... See more

Rated 5 out of 5 stars

Excellent service, could not be happier. Needed a replacement middle shelf unit for door of Russell Hobbs fridge/freezer. Official supplier could not help. These people kept me informed of order pr... See more


Company details

  1. Appliance Parts Supplier
  2. Electronic Spare Parts and Components Store
  3. Kitchen Supply Store
  4. TV store

Written by the company

A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(3,980)

388 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed a new shelf for my oven

I needed a new shelf for my oven. I came across spares2repairs and it was so easy to use. I found the exact shelf for my oven and it end delivered within a few days.
I would definitely recommend them

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best place for an obscure power cable

Best place for an obscure power cable

I have been trying to source a power cable that actuall works for my Sony pshx500, a couple of aftermarket ones from different sites proved a waste of money. Sony not easy to get in touch with.

Ordered through S2R and whilst the part took a while to arrive from the manufacturer, once it was in S2R control it took a couple of days to arrive.

I was kept informed at every stage of the process.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering

Was easy from finding the part to it being delivered on time, which is always a worry when waiting for a spare!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from placing an order to delivery

Excellent service from placing an order to taking delivery. I have struggled to purchase a spare part for my dishwasher until I saw a compatible one on your web site. After placing the order there were lots of order progress updates information. Delivery was given a date and time slot which was very helpfull. Overall a good company, highly recommend.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, would use again

My questions were answered before I placed my order, delivery time was spot on, very well packaged and the part was exactly as described. I would definitely use this company again. ?

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, easy to navigate and find a compatible part. Product arrived quickly. Great service and great value products.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Got what I needed

Got what I needed. Part fitted precisely.

I tried multiple sites but wasn't sure I was going to get the right part. The search by serial number gave me confidence I was getting the right part.

Also given the number of fake sites, I was a bit nervous but saw that trustpiliot had good reviews so went for it and ordered. Delivery was prompt. It would be nice to have had free delivery but you can't have everything!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ideal

Ideal, arrived on time, good quality and accurate. Thank you.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement shock absorbers for Miele washing machine

Bought a pair of shock absorbers which we fitted on a 22 year old Miele washing machine. We were kept informed of each stage of delivery, which was prompt. Have used the washing machine several times since fitted and so far so good - very quiet! Would definitely buy from here again.

February 20, 2026
Unprompted review

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