Edit 2: Update: The parts were delivered next day, so I can’t fault the actual dispatch time - and both parts came although it was still unclear what I was getting before they arrived. I would use... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All ways respond promptly, packaging of products are well packaged. Site descriptions on parts are accurate. Fast delivery to Australia. Only suggestion would be to have a search by item descriptio... See more
Company replied
Was a bit skeptical after seeing some of the reviews ordering from this place, people saying long shipping and bad customer service. I have an amazing experience. The parts I wanted were out of stoc... See more
I am regular buyer on Spareto since 2022 till todate end of 2025, and will go long way with them. As a business owner, I value time and information, and they suite me very well. Quick service,... See more
Company details
Written by the company
Buy parts and accessories for your vehicle. 100,000+ car parts from 50+ manufacturers can be shipped on next business day
Contact info
Estonia
- spareto.com
4.2
Great
355 reviews
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
- Availability of otherwise hard to source parts
- Part number cross-referencing
- Fast delivery
September 5, 2025
I had a great experience with Spareto
I had a great experience with Spareto. The delivery was fast, and the whole process was smooth from start to finish. Their customer service is excellent. very responsive, professional, and helpful. Everything I ordered arrived in perfect condition. Highly recommended.
September 5, 2025
I didn't received any notification that…
I didn't received any notification that I should pay extra fees in the USA
September 5, 2025
Fast and reliable delivery
Fast and reliable delivery. High quality in service. Good webshop
September 5, 2025
Easy to find parts and order.
Easy to find parts and order.
Great prices.
Quick delivery.
September 5, 2025
Parcel was shiped to me very fast.
Parcel was shiped to me very fast.
And it was correctly packed.
September 5, 2025
Very easy to order and extremely fast…
Very easy to order and extremely fast delivery
September 5, 2025
Excuses for refund
Ordered parts using vin. Wrong parts delivered. Which happens. Sent the parts back as per their instructions on the terms and conditions. Got an email saying the parts are dirty... and that the grease bags have been ripped open. I feel like this is an excuse not to refund me the money. Avoid at all costs.
September 11, 2025
Unprompted review
AVOID AVOID AVOID
AVOID AVOID AVOID. purchased a BMW water pump from these and it failed within 4K miles. Tried to return the item and given a fake DHL collection number. Now emails getting ignored. Robert at Spareto confirmed was under warranty but must have been fitted incorrectly. DO NOT USE THIS SHODDY COMPANY!!!!
September 1, 2025
Unprompted review
Reply from Spareto
Dear Consumer! We’re truly sorry to hear about your experience and would love to understand the situation better. If you could kindly provide us with the order number of your original purchase, we will be able to look into it in detail.
According to the conditions of sale, if you believe the product may have a material or production defect, we are required to follow the manufacturer’s official warranty process. For this, the product must be returned so it can be properly validated. Normally, arranging the return shipping is the customer’s responsibility, and once the warranty case is confirmed, we fully refund both the shipping costs and the product itself.
In your case, we provided a prepaid return label as a gesture of goodwill. If there were any issues with DHL’s pickup process, we sincerely apologize for the inconvenience, as unfortunately we do not have direct control over their operations.
Please rest assured that our team is committed to resolving this for you as quickly as possible. Once we have your order details, we’ll do everything we can to make things right.
Reliable and Fast Delivery
Reliable and Fast Delivery: "Spareto has been my go-to for automotive parts. Their website is easy to navigate, the prices are competitive, and the delivery is always on time. Highly recommend!"
August 6, 2025
Unprompted review
No Action for receiving incorrect item
No proper reply on follow up of returns, wrong item received due to part Number being listed in the product.
July 15, 2025
Unprompted review
Avoid at All Costs
Avoid at All Costs – Wrong Parts, Double the Expense, and Unreliable Lookup
I ordered car parts from Spareto using their license plate lookup tool, expecting it to match the correct parts for my vehicle. Unfortunately, the parts were completely wrong. Their system is clearly unreliable and should not be trusted for accurate vehicle identification.
While customer service was trying their best and remained polite throughout, it doesn’t change the fact that this mistake ended up costing me twice as much. Between return shipping, delays, and having to reorder the correct parts elsewhere, I would’ve saved money and time by just paying a professional to handle it from the start.
This experience was a major hassle, and I won’t be using Spareto again. I strongly advise others to be cautious or look elsewhere.
August 1, 2025
Unprompted review
I ordered 4 parts which I was happy…
I ordered 4 parts which I was happy with. However, 1 of the part was not the right one so I wanted to return it. Despite emailing them three times, Spareto did not reply my email on how to proceed with the return
June 30, 2025
Paid for parts
Paid for parts, amount deducted from bank account but due to server technical error on website, order has not been processed, been waiting for two days and items still stuck in cart, emailed them 6 times already but zero response, need to file claim with bank for the amount of 1,032 euros paid, may have lost the money though
July 28, 2025
Unprompted review
First order went well
First order, was fast, accurate products for a competitive pricing. Can U get is cheaper? sure, but I would take good services over little cheaper products.
July 23, 2025
Unprompted review
Misleading product image, no response to complaint
Ordered a Febi oil pump based on OE-style image. Received a different, low-quality version — especially the bolt. Contacted support multiple times since June 29, no reply at all. Very poor communication.
June 29, 2025
Unprompted review
fast and very efficient service
June 30, 2025
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