Stay away one of the worst estate I've…
Stay away one of the worst estate I've used so many issues with them
February 12, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.6
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid - worst letting agency in Brighton
Spark & Sons are nice until you sign — then they disappear. Emails and calls go unanswered, staff constantly cover for each other, and nothing ever gets resolved.
They knowingly show run-down properties, often without lights on, and fail to provide inventories. Deposit withholding is standard practice — expect delays, false claims, and a fight to get your own money back.
In my opinion, they are crooks and the worst letting agency in Brighton.
Avoid them unless you enjoy stress, dishonesty, and chasing your deposit.
September 20, 2025
Unprompted review
Worst and most unprofessional in sussex
Awful awful company full of horrible human beings. They have made me homeless please stay away from these soulless pieces of human garbage
July 11, 2025
Unprompted review
it had been very difficult to find a…
it had been very difficult to find a studio flat to rent, I contacted spark and sons regarding one of the properties they had listed. I was put in contact with jade from spark and sons and she has been very helpful and reliable throughout the whole process. if anyone’s struggling to get accepted for a property I would highly recommend asking to speak to jade as she will do her best to find a solution for you.
April 7, 2025
Unprompted review
Worst Letting Agency in Brighton
This letting agency is one of the worst out there. I was about to raise a complaint to court because they are not responding to emails or will just tell you they are working on it and nothing happens! Multiple calls and emails with no response. The deposit is not protected in a Deposit Protection Scheme and now I am charged of the cleaning fee for the flat I have left clean compared to when I first arrived there! Ridiculously unfair! All the pictures and video are saved carefully and will definitely dispute all of this until I get what I deserve.
September 19, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.