No stars!! I wish I saw these reviews before. Said my purchase was delivered and what a load of American bullshit. How the hell are they still doing it! 5 emails later… you let my little girl dow... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a music boxing machine in August. Said dispatched but never recieved. Company said it had been delivered and would look into it. Have sent numerous emails but no reply, no music boxing m... See more
Same as everyone else, absolute scumbags....ordered the wall punch pads in August been emailing every month since. Got one reply saying that it looks like it's been delivered but they would look into... See more
Bought a OnePunch™ Music Boxing Machine on the 5th of August. After a huge delay they claim the box has been delivered. I have not received anything neither have any of my neighbours. Initially resp... See more
1.3
Bad
48 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sparkio scammers avoid
When challenged about delivery was told could take up to 30 days then when challenged again said item had been delivered.reported them on the shop app but heard nothing back.bank refunded my money, contact your bank for help!
August 1, 2024
Unprompted review
Scan don’t buy
Scam don’t buy they said it would take up to 30days to be delivered and I asked for tracking info and didn’t get any. 30 days past and they said it was delivered but there might be an issue. Never turned up so had to claim back through my bank. Scam scam scam
September 19, 2024
Unprompted review
Take your money and order does not…
Take your money and order does not arrive. Telling me after 8 weeks it was delivered and will not answer any emails.
September 1, 2024
Unprompted review
Absolute scammers/Wrongens
Absolute scammers. Ordered boxing music punch machine. And like other reviews have not received item. Advised it’s been delivered but nothing. Send them email and now they blocked me. Please share with everyone and advise never to order from Sparkio.
September 12, 2024
Unprompted review
I have been waiting waiting for an…
I have been waiting waiting for an order for over a Month!! They have horrible customer service! Absolutely ridiculous that I haven’t received my order yet!
September 11, 2024
Unprompted review
Scam…
Scam…. Not tracked until after the delivery date then all of a sudden it’s been delivered ! Which it hasn’t, I have ring doorbell to provide… when I stated this to the ‘excellent customer service’ they blocked me
August 30, 2024
Unprompted review
Scam don’t buy
Placed an order on 7th August. Waited two weeks and no delivery. Emailed them and they said could take up to 30 days. Emailed after 30 day they tell me it shows it’s been delivered even though they didn’t provide a tracking number. Luckily I have a ring door bell so when they come back with when it was supposedly delivered I can raise it with my bank. But definitely a scam so not buy
August 7, 2024
Unprompted review
Ordered boxing machine 4th August 2024…
Ordered boxing machine 4th August 2024 from advert advertising 3-5 days delivery. Several days later emailed company requesting update on delivery to be advised it was in transit, delivery between 7-30 days. Emailed again with copy of advert to say that’s not what you are advertising! They replied advising they had changed shipment supplier and that was delivery period. When there was no delivery by 21st August sent further email asking for delivery date or I would cancel order. Reply 22nd August saying they had cancelled my order and would return my money within 5-10 days. Today was day 10 of business days, no return of money into account. Sent email, no reply. Contacted my bank, raised issue with the security team who have now picked this up! Emailed to let them know, still no response and no money! Buyers beware!
September 6, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.