I have bought the sparkly crystal rose and the forever rose with the jewelry and they have arrived in very good time and the quality of these items are amazing. I am very impressed with both of them.... See more
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Company details
Written by the company
Make her feel special ❤️
Contact info
Beverly Hills, 90035, Los Angeles, United States
- support@sparklyroses.com
- sparklyroses.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
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Lack Customer Service
They advertise on their website that regular delivery is within 6-12days. Ordered 2 weeks ago and the package has still not been delivered.
Edited: Package was delivered exactly 2 weeks. Does not look bad!
I got this gift for my girlfriend after…
I got this gift for my girlfriend after she hinted at wanting something special, and it was a home run. She was so happy and said it was exactly what she wanted.
I decided to splurge on this gift for…
I decided to splurge on this gift for my girlfriend, and it was worth every penny. She was ecstatic and kept saying it was the best gift she’d ever received.
An Anniversary Delight Beyond Words…
I got this gift for my wife after she mentioned wanting something special for our anniversary. She was absolutely delighted and said it was the most thoughtful gift she’d ever received.
A Cherished and Heartfelt Surprise..
I’ve never seen my wife so happy with a gift before. She was genuinely surprised, and the thoughtful details made it extra special. It’s now a cherished item in our home.
My girlfriend was ecstatic when she saw…
My girlfriend was ecstatic when she saw the gift. It was beautifully made and had a personal touch that she really appreciated.
I couldn't believe the quality when I…
I couldn't believe the quality when I opened the package. It was stunning, and my significant other was incredibly happy with it.
The gift turned out to be the highlight…
The gift turned out to be the highlight of our anniversary. My partner loved it and couldn't stop talking about how beautiful it was.
I was looking for something special
I was looking for something special, and this gift was perfect. It was beautifully designed, and my wife was overjoyed.
The personalized touch made all the…
The personalized touch made all the difference. My partner was deeply moved and said it was the best gift she had ever received.
A beautifully crafted gift that…
A beautifully crafted gift that exceeded my expectations. My significant other was thrilled and loved every detail.
Excellent respond to the gift
First product received was not in good condition however the response was well taken care of and I received a replacement gift just in time to surprise my partner. Again thank you for the swift and quick response.
Personalized Touches That Matter
Sparkly Roses provided a truly personalized experience. The gift I received was beautifully customized and made my girlfriend feel incredibly special. The attention to detail was remarkable.
Frustrated
I'm currently embroiled in a struggle of sorts with the customer service for this company. I've asked them numerous times about their tracking methods, which appear to be a complete joke. I placed my order, I asked for the "express" option with regard to delivery, and to this date NO tracking information has been generated. It's extremely frustrating. I've brought it up numerous times via their website, and the only reply I receive states that the matter has been sent to their "logistical department", or whatever. I certainly hope the product itself lives up to the "hype" because the customer service thus far is extremely lacking in that they cannot, or will not, provide basic tracking information.
Bad business
Only changed from 1 star to 3 because they gave me a refund after a month of not receiving my order

Reply from Sparkly Roses
Best gift ever made!
This company completely screwed me
This company completely screwed me. They took way past valentines to ship, then they sent the package to California, marked it as delivered, and kept telling me that their system says it’s delivered and to check again outside when I emailed for assistance, like I’m an idiot who didn’t already search outside high and low. I live in NEW YORK. Not CALIFORNIA. I didn’t care about it being late, I just cared about getting it. Now I’m out the money, and have no item which I paid for. NEVER EVER EVER EVER EVER ORDER FROM THESE PEOPLE. If the company sees this right now, save your BS copy and paste reply, contacting you does NOTHING.

Reply from Sparkly Roses
Delivery and refund
Order express delivery 3-5 days and arrived 12 days later. Would not give me refund when I got this for Valentine and it's waaaaay past Valentine. Also kept getting auto replies just like the ones below.

Reply from Sparkly Roses
My girlfriend really love the eternal…
My girlfriend really love the eternal rose box with engraved necklace, she would've prefered it black, though.
I messed up on the shipping address and…
I messed up on the shipping address and they corrected it for me. Great customer service
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