Haven't experience any crashes or payment issue. Played several sessions already and everything stayed stable. Happy enough with it.
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The welcome bonus was the reason I joined originally. Everything activated properly after registration and I could start spinning immediately. Nice for bonus hunters.
Terrible service, the scooter hasn’t basically fallen apart after less than 6 months and like many of the reviews I’ve read Spartscoot “Vivien” the Sales Director suggests that it is user error. I ag... See more
This electric scooter is not only environmentally friendly, but also affordable. Compared with cars or motorcycles, it has lower maintenance costs and does not require much fuel money. It is a very pr... See more
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Contact info
7 Duncannon St, WC2N 4JF, London, United Kingdom
- support@sparkscoot.co.uk
- sparkscoot.co.uk
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Hasn’t replied to negative reviews
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So far so good
So far so good, have only used it for a month. the initial set up is very easy, the frame seems sturdy and safe. Hopefully will still be going strong 6 months down the line.
Don’t believe these positive reviews…
Don’t believe these positive reviews this company is just a con I had to pay £30 to return there scooter and now they want to charge me £69.85 to restock it absolute shambles of a company took me 3 months and only because my bank got involved they actually refunded me minus £97 stay away don’t buy from them
Communication very good
Communication very good ,
Logistics good
Arrived when said on tracking info
The scooter was for our son at university, he said he loves it and does what it says on advert ,
So overall very pleased with the results after a bit of trepidation reading the reviews about being a scam .
Avoid at all cost
Avoid, never buy from them. Scammers, hope no one else will pay them
Its a spam
Its a spam, its not um company os fake chinese scooters. They not able to deliver for me over one month and trying to charge me for delivery. Dont ever have a business with tham
Adapt to different heights and body types
The SparkScoot electric scooter, which I love the colour of and adapts to different heights and body types. The quality of the pedal material and wheels is much better than what I have seen on other scooters.
Bought for my teenage grandson
Bought for my teenage grandson, and he loves it. It charges very quickly and last a good amount of time. If it runs out while using it, I can easily use it manually. Very strong, well made.
The electric scooter is fast
The electric scooter is fast, powerful, sensitive brakes and comfortable to ride. And It is small and exquisite, so I can fold it, and put it in the trunk when driving.
This electric scooter is not only…
This electric scooter is not only environmentally friendly, but also affordable. Compared with cars or motorcycles, it has lower maintenance costs and does not require much fuel money. It is a very practical choice for me who likes short trips.
Many of my friends are using this…
Many of my friends are using this electric scooter. The customer service attitude is very good and they answer all questions patiently.
Great replacement
SparkScoot Electric Scooter is great and convenient, especially when driving on some troublesome roads.
Avoid,avoid,avoid
Avoid. Bad company absolutely no contact from several emails. I placed an order and cancelled a few hours later and sent an email explaining why. Absolutely zero response. Six days later I get a shipping email, your item has been shipped. Completely ignored my emails and continuing to ignore. Please don't buy from these people I doubt there even a uk company. Shameful.
Update. 28-02-24
Two weeks of emails and being offered 25 pound to keep I still can't extract a return address out of them. They tell me in broken English I need to ship to China at my expense and pay customs in and out of China. I've excepted this and still no address to return to.
Please don't buy from these people.
Update 3.
Still going over 90 emails and I've got a return address in Havant after being told it has to go back to China. I refuse to pay to send back as order was cancelled 5 days before it was shipped. Two threatening emails or what I consider to be. Now in the hands of my bank.
Update 4. 19-03-24
Now telling me I have to pay to send back when clearly they sent after order was cancelled. Email response is always from China normally around 4am UK time.
Don't be fooled by the latest 5 star reviews.
It's an impossible company to deal with. These reviews look fake. If I help and save one person then I've done a good job.
Update.....
Still going.
Nonsense emails
Luckily my credit card company has taken up case.
Update... 21st April 24
Still going. I will not relent to this excuse of a company.
Update. 15/06/24
It's over, finally
Sorted by credit card company.
SCAM****Avoid
SCAM****Avoid - Redirected from "crossrating" who present Sparkscoot as the best electrique scooter in 2023! After the paiement, i just received an order confirmation ! No feedback to my multiple emails! The only way to contact them is an email adresse, NO postal adresse, NO Phone number! It is BIG SCAM AVOIIIDDD
I'm going to sit sit at 3 stars for now…
I'm going to sit sit at 3 stars for now as I oy checked trust pilot after I had released my money to them. I emailed them immediately after making the purchase to cancel which was of course rejected, and the response did not provide me with reassurance that a return and refund would be possible.
I also contacted my bank who said there's nothing they can do until the transaction is on my statement. I really do hope that I can update this with a positive outcome soon.
UPDATE 05/02 - following multiple attempts to request a refund, I too have had these requests ignored and been offered £15 by Sparkscoot to keep the "unboxed" item.
I have report to trading standards and have contacted my credit card company in the hopes of achieving the desired outcome of a return and a refund.
Review has been change to 1 star.
AVOID
AVOID! This is a scam company. Chinese company that shipped an inferior model to the one they were advertising, claiming the better model was out of stock! Going through the bank to claim money back now.
Avoid.
My daughter has been using this scooter…
My daughter has been using this scooter to commute to school for about four months now, and the speed and battery have been fantastic. At one point the charging wire stopped working and customer service immediately sent us a new one free of charge. I would definitely recommend this product.
Avoid
Beware - scam. This company is selling basic scooters available much cheaper from amazon and elsewhere. They do not produce their own scooters and the website is geared towards making you think you are buying a quality product when in fact the quality is bog standard. Amazon sells the same for £100 less than them. Can only return if the packing is intact which is a joke. Avoid at all costs
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