Sparks Warehouse Reviews 

7,702
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, most reviewers were somewhat happy with their experience overall. Customers often find a wide range of products, including hard-to-find items, at competitive prices. Many people receive good quality products that meet their needs, with orders frequently delivered promptly and well-packaged. Some also praise helpful customer service, assisting with order adjustments or correcting errors. However, some customers experienced significant delays in order processing and delivery, often needing to chase for updates due to unanswered emails and phone calls. Reviewers also noted orders not being dispatched, items discontinued after purchase, or receiving incorrect products, causing frustration.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, with some customers finding the ordering... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the great pricing, good... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising fast and on-time... See more

Response time

Customers consistently note negative experiences with response times, frequently reporting a lack of... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing satisfaction and positive experiences,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Feel somewhat underwhelmed with both the and the item purchased. The item wasn’t cheap and the quality of the product doesn’t reflect the price tag; feels a bit cheap and insubstantial. Postage too... See more

Rated 3 out of 5 stars

I had to enquire as to whether my single item was actually being dispatched because I heard nothing for over a week. It seemed obvious that my item was only dispatched once I chased it up. This com... See more

Rated 4 out of 5 stars

I ordered a couple of fluorescent tubes and I received a couple of fluorescent tubes! I suppose fulfilment of an order is a success so well done guys.

Rated 4 out of 5 stars

The extension cable itself is great but communication and delivery time was not. Only order from here if you are not in a hurry!


Company details

  1. Electronics Store

Written by the company

At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.


Contact info

3.1

Average

TrustScore 3 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(7,702)

107 reviews in the last 12 months

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Rated 1 out of 5 stars

No correspondence with out of stock…

No correspondence with out of stock item.
After eight week i enquired only to be told item no longer available.
Agreed for a replacement as long as it was “tall and slim” What turned up was a big fat round one.
Not answered two follow up emails

December 19, 2024
Rated 1 out of 5 stars

A joke

Chased order placed 3 weeks ago and the response was to wait for 2 more weeks. What a joke

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Possibly the worst experience ever.

Possibly the worst experience ever.
Placed an order, chased it up as no contact for 2 weeks, turns out they never had the items in stock, Gareth Evans reply entirely condescending and dismissive.
AVOID AT ALL COST.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Order arrived after 12 days and i was told to return it and i never got a refund.

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid - delivery too late and order cancelled but so far nothing from them.

December 6, 2024
Unprompted review
Rated 2 out of 5 stars

Futures Market

I was not told the bulbs were not in stock. After waiting until the informed date for delivery had passed, I enquired what had happened to my order. Apparently the suppliers hadn't sent them and my request for a refund was ignored.
Why give a delivery date when the items were not even in the building.
Nothing wrong with the bulbs when they finally showed up.

October 21, 2024
Rated 4 out of 5 stars

Calex light bulbs

The parts were easy to order at a good price. There was a delay in delivery but once the issue was flagged, the parts were delivered promptly.

October 21, 2024
Rated 5 out of 5 stars

Good service

Got the product wanted at a reasonable price and delivered in reasonable time. Would buy from Sparks again

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Very delayed shipping

I ordered very simply X2 bulbs,
I expected they would take a few days to arrive, I ordered them on the 23-10-24
And received them today (4-11-24).
I didn't even see a tracking number for the whole first week.

October 23, 2024
Unprompted review

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