This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... See more
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I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... See more
Company replied
Simple process to get a well fitting spa cover to replace my water logged one! I appreciated the follow up calls to make sure everything was spot on the first time.
We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... See more
Company details
Written by the company
Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.
Contact info
97 Great South Road, Greenlane, 1051, Auckland, New Zealand
- 0800-772786
- info@spastore.co.nz
- spastore.co.nz
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Fast & Efficient service
November 17, 2025
Delivery was late
Delivery was late, when chased up they said they had been busy. If delivery is going to be late should communicate it to client, not leave them hanging.
November 17, 2025
Prompt dispatch and delivery 🙂
November 17, 2025
Always has great deals and in stock
Always has great deals and in stock. Ships straight away. Never have had any problems.
September 17, 2025
Reliable delivery of products in a…
Reliable delivery of products in a reasonable time frame
August 18, 2025
Order with confidence
Delivery was fast and made within a few days of placing order. My address is rural and sometimes that can mean extended delivery times, so Spa Store definitely exceeded my expectations with their speedy delivery. Very pleased with the quality and price of the 5 litre container of Hand Sanitizer I purchased. Will definitely shop with Spa Store again. Can highly recommend ☆☆☆☆☆
June 18, 2025
Great experience
Great experience! The team were sure to double check my measurements to make sure it was all correct. They delivered the cover and fitted it for me. How good.
Thank you
March 19, 2025
Selected the products and got exactly…
Selected the products and got exactly what we needed
January 20, 2025
Everything was easy
Everything was easy. Product information, the directions to change my spa from chlorine to colloidal silver. My products arrived quickly & I have no problems. In fact I've been in my spa already.
January 20, 2025
I got informed when you received the…my request and when it was on the way
I got informed when you received the money and when Items lefy your factory.
Very easy to follow just keep doing the same it is good and everyone would understand.
January 20, 2025
Lack of Comms around how it was progreessing
i had to chase them up twice an then ring them to find out where it was.
December 18, 2024
Want to know the parts number for the…
Want to know the parts number for the parts I needed to order from Spa Store or at least tell me what model of Vortex Hydrozone Swim/spa I have s Spa Store could look up what parts I need
December 18, 2024
everything I need
thus far zero complaints. Product as described, and packaged well.
November 18, 2024
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