Spec & Fix Locking Solutions Reviews 57

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely outstanding service from Spec and Fix Lincoln! Sean went above and beyond—he not only sourced the exact gate lock I wanted, but had it fitted within 24 hours. Professional, reliable, and ef... See more

Company replied

Rated 5 out of 5 stars

What a joy Sean is, a very knowledgable person, once l made contact everything was completed within 48hrs, brilliant service, he came to my house to upgrade my locks and sort a dodgy set of door handl... See more

Company replied

Rated 5 out of 5 stars

Absolute 5 star service from Spec & Fix Locking Solutions! Rang up over the weekend as the front door lock wouldn’t work, Sean has attended at the agreed time and within minutes the lock was working a... See more

Company replied

Rated 5 out of 5 stars

Well, what can I say. Yet again Sean went above & beyond, our door was not catching properly at the bottom so I sent him a message on Wednesday evening, he would have come round on Thursday but we wer... See more

Company replied

Company details

  1. Locksmith

Written by the company

Spec and Fix was founded by owner Sean Falkinder DipGAI, MinstAI, RegAI, FDIS. ​ After 7 years within a local family security business, then 8 years at industry leader, ASSA ABLOY; we found our wealth of experience could address a gap in the market which not many had the ability to offer. Utilising the knowledge and qualifications gained over the past 15 years, it enabled us to provide a full inspection, specification and installation service for anything door, lock or hardware related. ​ Whilst many of our competitors are competent in fitting, it is often the case that legislation and compliancy has been overlooked from a fire, safety, security and/or insurance point of view, which puts the building owners and occupants at severe risk. This is where we are here to help you. We pride ourselves on our industry recognised qualifications and will always provide the most up to date, best advice when addressing your requirements - hence the birth of "Spec & Fix Locking Solutions".


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, arrived on time and worked quickly and efficiently. Changed a barrel on the door and cut 4 extra keys. Even sprayed all other locks with lock fluid as well. Highly recommend.

April 5, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thanks Kelly, we're pleased you were happy with our service!

Rated 5 out of 5 stars

Spec & fix have been lifesavers on many…

Spec & fix have been lifesavers on many occasions,

- changing locks after a break-in, when the keys are stolen - within an hour
- changing the locks after the key his broken in the barrel - arriving in 30 mins
- Fitting new locks, so all doors lock with one key - save my business lots of expense in key

March 30, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thank you Tom, we really appreciate the support you give us.

Rated 5 out of 5 stars

We decided to use Spec & Fix Locking…

We decided to use Spec & Fix Locking Solutions after having issues with a bathroom window being locked shut, we were extremely happy with a prompt and professional service. Sean couldn't have been more helpful, explaining clearly what had happened and how he would fix it, whilst here he also did several other jobs for us including cutting new keys, we couldn't recommend this company enough.

March 28, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thank you Liam, we really enjoyed working for you and are glad you entrusted ourselves with your locking issues!

Rated 5 out of 5 stars

Prompt, efficient service

Our double glazed door had 'dropped' and we were unable to unlock it. Rang Sean, he came the next morning, lifted the door and sorted the job. He explained everything as he went along and got it working properly again in just half an hour. Can't fault Spec and Fix Locking Solutions.

February 14, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thank you Sarah for giving us a call and also for the kind review... Glad your door is all up and working again!

Rated 5 out of 5 stars

Great reliable Service

Sean was very friendly and reliable. Did a great job fitting internal locks to doors in my house.
Also great for providing key cutting
Certainly recommend and will be using in the future

September 8, 2022
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thanks Jeanette, we hope to hear from you soon!

Rated 5 out of 5 stars

Above & beyond

Well, what can I say. Yet again Sean went above & beyond, our door was not catching properly at the bottom so I sent him a message on Wednesday evening, he would have come round on Thursday but we were working so he came Friday afternoon & rectified the problem. We cannot fault this man. Attention to detail & communication is out of this world.

March 31, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Hi Lorraine. Thank you so much for your lovely review - we're always grateful to help our amazing customers!

Rated 5 out of 5 stars

Speedy response

Had a call-out to my front door which wouldn’t lock due to a part of the locking mechanism snapping . Someone was with me 20 minutes later and within the hour the door was fully repaired . Friendly , fast service

March 2, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thank you Matt!

Rated 5 out of 5 stars

I contacted Sean this afternoon and he…

I contacted Sean this afternoon and he managed to fit me in within a few hours. Really lovely and polite, very helpful! Explained everything that was wrong and what he needed to do to fix it. Left no mess and got the job sorted even though it was late evening and was very reasonably priced! Would definitely recommend

March 21, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Hi Katie, thank you for the review! We're happy to help and glad you were happy with the works carried out :-)

Rated 5 out of 5 stars

Lost key/barrel replacement

Sean promptly responded to my message and was at my property within a short amount of time. He advised replacing the barrel to my lock for security as I had had my bag with my key and ID with my address stolen. Sean completed the job quickly and at put me at ease after a stressful situation. Life saver, thank you!

December 26, 2022
Unprompted review
Rated 5 out of 5 stars

Locksmith

This company helped me when my door locked behind me with the keys inside. The locksmith picked my lock and got me in without breaking the lock so I didn’t need to replace it or have new keys. Legend

December 12, 2022
Unprompted review
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Reply from Spec & Fix Locking Solutions

Hi Luke, thank you for your kind words... Our locksmith is pleased with "Legend" :-)

Rated 5 out of 5 stars

Absolutely brilliant 5 star service !

Absolutely brilliant 5 star service ! for this company from the time of arrival to leaving, Sean came at the time he stated and explained what was needed as I was locked out of my house.
Lock fixed new handles in no time,very reliable and reasonable have recommended him to everyone.

March 3, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Hi Sue, thank you for your kind review!

Rated 5 out of 5 stars

Completed work to a high standard in…

Completed work to a high standard in difficult circumstances. Quick and efficient. Will definitely use again.

February 20, 2023
Unprompted review
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Reply from Spec & Fix Locking Solutions

Hi Victoria. Thank you for your review, we're always happy to help!

Rated 5 out of 5 stars

Excellent friendly speedy service

Excellent service for new door handles and locks. Speedy Sunday call out for patio door. Friendly and accommodating. Would highly recommend.

December 4, 2022
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thanks Karen... always a pleasure!

Rated 5 out of 5 stars

Fantastic experience and product.

Sean at spec & fix came and upgraded my old lock system in my front door. He was extremely professional and demonstrated fully how to use our brand new electronic Yale system. For the cost of replacing keys and constant issues with my old handle this was both a financially viable switch and has upgraded a really clunky old lock into a really decent new one. Recommended his service to multiple friends and family members who have all ended up doing the same with the exact same review back to me.
Couldn’t recommend a better company to use.
5*

December 15, 2022
Unprompted review
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Reply from Spec & Fix Locking Solutions

Thanks for the review, Ash... and thanks for the recommendations!

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