The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
Company replied
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Review summary
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Edit: Got a very nice call apologizing for the mixup and telling me my order was on the way and they would not be charging me for shipping. Great customer service! The price is fantastic but I have... See more
Company replied
Specialty Store Services offer a great variety of items perfect for vendors. Everything is reasonably priced and delivery is fast. I have purchased several times and will continue to do so. Nadine Lac... See more
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I am very happy with my online shopping experience I had with Specialty Store Services. After doing my initial research I continued on and felt confident with the company and the better price...u... See more
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Locking 36x24 Portable Display Case for Jewelry, Coins,Trading Cards, Baseball Cards & Collectibles
(10)
Black Folding Grid & Go™ Portable Grid Display Panel
(8)
Realistic Kids Grocery Shopping Cart - Child Size Metal Grocery Shopping Basket
(5)
Folding Grid & Go™ Plus Display - Starter Panel
(4)
HD Nylon Storage & Scratch-Protection Bag for Large Portable Showcases up to 36 in W x 24 in D x 4
(3)
34 Inch Wide x 22 Inch Deep Portable Showcase with Locks for Jewelry, Trading Cards, & Collectables
(3)
2 Way Chrome Clip Connector for Glass Cube Displays
(2)
16 Pocket Countertop Rotating Postcard Spinner Retail Display with Sign Holder - White Wire
(2)
Grid Shelf 3 in. Wide x 48 in. Long - Black
(2)
6 Tier Countertop Cap Display
(2)
Company details
Written by the company
Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
Contact info
454 Jarvis Ave, 60018, Des Plaines, United States
- specialtystoreservices.com
4.4
Excellent
307 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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worst checkout experience online I have…
worst checkout experience online I have had in a few years that I stuck with. No other payment options? super manual... way too many questions.
October 10, 2024
Reply from Specialty Store Services
Thanks for taking your time to provide feedback. We apologize for your frustration. I have shared your feedback with our IT group. Thanks so much for your order!
The order process was great with only one hiccup...
The order process was great.
It was very straightforward and easy. I received the product today and it was exactly what I wanted; great construction and built to last. My only issue is that this was my first order and I joined the mailing list to receive the10% off coupon. However I did not receive the 10% off coupon until the next day after I placed my first order.
October 9, 2024
Reply from Specialty Store Services
We're so happy you had a positive experience! Thanks so much for your business. We appreciate it!
We apologize for the timing of the discount code. If you should place a third order, please call us at 800-999-0771 to place it. We will honor an additional 10% discount or that order, as well.
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide your feedback!
Shipped quickly and no problems
September 16, 2024
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide your feedback!
Great display, shipped fast!
Was looking for a grid display that was easier to fit in a standard size car and a colleague had one from Specialty Store Services. Almost immediately purchased a set. They shipped very fast and the displays are not only easier to transport, assemble, and disassemble, but are more durable than what I was using before. Will recommend to everyone I know who is tired of the larger, clunky (and cheapy made) displays that require more hands, tools, and patience!
October 3, 2024
Reply from Specialty Store Services
We are so glad you are satisfied with your grid display! Thanks so much for your order and taking the time to provide your feedback!
I was able to get the supplies I…
I was able to get the supplies I needed. The other company I had used for years no longer carried what I needed.
September 20, 2024
Reply from Specialty Store Services
We are very happy that we had what you needed, and we will be here when you need us again. Thanks for your order and taking the time to provide us with your feedback!
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback! We truly appreciate your business!
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback! We truly appreciate your business!
Web site worked great
Web site worked great. Easy and quick to use. Past have had an issue, however now seems to be corrected.
October 2, 2024
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback! We're so glad it was a positive experience. We truly appreciate your business!
First time ordering from your company
First time ordering from your company. I was pleased with your fast delivery of the item I ordered. The item itself wasn't exactly what I needed. Not to any fault on your part. I didn't read the measurements correctly the the stem is 8"shorter than I need. I also didn't understand the $2.00 extra added to my bill that was not on my invoice. Thank you.
September 3, 2024
Reply from Specialty Store Services
Thanks so much for your order! We're so glad that you were pleased with our service. We will be here when you need us again. We appreciate your business.
Always Helpful & Friendly
Every time I have visited to pickup my orders everyone has been so helpful
And friendly. Greatly appreciated!
September 13, 2024
Reply from Specialty Store Services
We are so happy that your visits to our showroom have been helpful and pleasant. We truly appreciate your business!
great product
I got prompt service and was shipped in a matter of a short period. I use the folding grid system at craft vendors events works great takes up minimal space.
September 5, 2024
Reply from Specialty Store Services
Thanks so much for your order! We are very happy the grid system is working for you. We'll be here when you need us again. Thanks for taking your time to provide us with your feedback!
The grids that I purchased worked out…
The grids that I purchased worked out perfectly for me! I needed something to display my wreaths on that were sturdy but not heavy for me to carry. Easy installation and easy take down. I did it all by myself.
August 26, 2024
Reply from Specialty Store Services
We are so happy the grids worked out for you! Thanks so much for your order and taking time to provide your feedback!
Just as advertised no damage to…
Just as advertised no damage to packaging! Well done!!!
August 31, 2024
Reply from Specialty Store Services
Thanks so much for your order and taking your time to provide feedback!
Great product quick delivery
August 22, 2024
Reply from Specialty Store Services
We're very glad you had a good experience. Thanks so much for your order!
Reply from Specialty Store Services
We are so happy to hear that you had a good experience! Thanks so much for your order and taking the time to share your feedback. We truly appreciate it!
Helped me find a niche specialty…
Helped me find a niche specialty product with ease and the process of picking up in person was seamless. Would definitely say it's worth the drive as someone from the Chicagoland area.
August 17, 2024
Reply from Specialty Store Services
We are so happy to hear that you had a great experience! Thanks so much for your order and taking the time to share your feedback. We truly appreciate it!
Quality products and quick delivery.
July 30, 2024
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
Here is my issue… why are these request…
Here is my issue… why are these request for review sent before I even get the item?! Everyone does this and pretty annoying frankly.
August 1, 2024
Reply from Specialty Store Services
Thank you for taking your time to provide feedback. We apologize for the early email, and for your frustration. We take customer service very seriously here at Specialty Store Services, so we try to provide customers with immediate ways to give feedback. We definitely don't mean to annoy, and we are sorry that we annoyed you.
Thanks very much for your order! We really appreciate your business. If you have any issues, or need any assistance, please give us a call at 800-999-0771.
Reply from Specialty Store Services
Thanks very much for taking the time to provide your feedback! We are so happy you had a great experience! We'll be here when you need us again.
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