Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more
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Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.
Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.
Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“
This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.
OUR PROMISE
At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.
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Specscart. 10 Union Street, Bury, BL9 0NY, Manchester, United Kingdom
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I have bought from specscart several times now, and I have to say, its great value, BUT as they get bigger the systems are not keeping pace.
On two recent orders there were errors, the first time they sent me specs which were long and I requested (clearly) short.... they rectified at no cost, good, bar the delay (not long mind)
On the last order I wanted a direct repeat of the previous order prescription wise, but with reaction lenses... sounds simple, doesn't it. unfortunately not so simple, lots of back and forth, different prices Vs what I could get them for if I entered the order myself on their website, being notified they were sending me frames to try on so they could measure my pupils etc as they did the previous time (which, be warned is not simple, 10+ photos later they were still not satisfied enough to make the lenses, maybe my cameraship mind !), when the frames were exactly the same (bar colour so not required obviously)...
I think whats going on here is this, for new customers its simple, for existing customers, its not so simple, you have to do all the same as a new customer would, fine if you have a revised prescription, but if you dont, then it needs to be simpler...a simple would you like the same prescription as X order box would solve this straight away...
I wholly understand the risk of error, I really do, but some thought needs to be given to ease of use for existing customers... it's very nearly put me off buying again, not quite, but if I had the same issue again, I would likely give up and go elsewhere.
So my advice to anyone is use these guys, they are good....BUT my advice to the company is before you spend fortunes on youtube ads (which are good ads), sort out the process for existing customers.

Reply from Specscart.
I've been using specscart for years, and have always been staggered by the value, quality, and incredibly high service. I've recommended them to everyone I know who needs new glasses - making eyecare efficient, rapid, and low cost, whilst not compromising on quality, means they're really giving overpriced high street opticians a run for their money!

Reply from Specscart.
Really impressed with the packaging and the lenses were a great addition. The frames were good but not what I wanted unfortunately.

Reply from Specscart.
As always, quick delivery and quality frames... my go to in the last 3 years

Reply from Specscart.
I had new lens for the lovely frames I had for a fraction of what my high Street optician would charge. They said it would be cheaper to throw them away. I'm going to send my other pair now. Great communication with company throughout

Reply from Specscart.
Really good quality, good choice of frames. Extremely fast delivery which helped as I was going on holiday and needed them quickly. Glasses arrived in nice boxes with good quality case, cleaning spray and everything needed. Highly recommend.

Reply from Specscart.
Really clear prescription goggles arrived very promptly. Friendly team helped with the order. Couldn't fault the service. Thank you!

Reply from Specscart.
Greenwashing. Provided in a unrecyclable box with magnets in it, which then boasts about your sustainability?

Reply from Specscart.
Amazing! I was so impressed with how easy it was to order a pair of sunglasses. I ordered just a couple of days before a holiday and the sunglasses were delivered as promised. The sunglasses are lovely and the prescription is spot on. I love the sunglasses and it’s rare to say but this was fantastic service - very well done.

Reply from Specscart.

Reply from Specscart.
I’m very happy with the glasses that I ordered - the packaging is nice and comes with a generous bottle of lens cleaner. The process of ordering was very quick and easy. Delivery was incredibly fast. I think that I ordered them late Sunday or Monday night (for prescription lenses, too) and had them by Wednesday lunch-time. Would recommend.

Reply from Specscart.
A returning customer, I ordered my glasses expecting to receive them in time for my upcoming holiday. I then realised I had misread the timeframe as consecutive days when it was actually working days. My mistake entirely. However, I contacted customer service on the Saturday before my departure Wednesday afternoon and my goodness, did they pull out all the stops! Fantastic service from this amazingly efficient, reliable and friendly company. Every person who emailed me was understanding and helpful. Behind the scenes others worked hard to ensure my complicated prescription was dispensed to their usual exemplary standard and my glasses were delivered - total perfection in every way - hours before I left for my holiday. Thank you Specscart and to each and every one of you who made sure my glasses arrived in time. Outstanding service and faultless item. I will be back for more!

Reply from Specscart.

Reply from Specscart.
Came ridiculously quick. Cheap and good quality and was skeptical as first time ordering prescription sunglasses however I had just added a screenshot of my prescription and was perfect. Couldn’t have asked for a better service.

Reply from Specscart.
Absolutely fantastic ! Ordering process seamless, delivery as expected. What stood out was also the way in which the glasses were presented in the delivery box with the accessories and free gift! Thank you Specscart! The quality of the actual frames are second to none and by far the best online glasses I have never ordered and best service I could have asked for!

Reply from Specscart.
This guys are absolute pleasure to deal with, all UK companies should look at them
Fantastic service
Fantastic delivery
Fantastic product
Why do people still use the big players on the high street is beyond me

Reply from Specscart.
So pleased with my new glasses 🤓 I was informed all the time how my order was progressing

Reply from Specscart.
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