Just visited staff explained everything very well told me the pros and corns of the glasses made me well aware of the benifits. Overall service was good I would recon them to anyone looking to get the... See more
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I had a very good experience at Southall Eye Clinic (Specsmart). The staff were very professional, friendly, and helpful. The eye test was thorough and everything was explained clearly. They have a go... See more
Company replied
It was a great experience to have my eye test done at the eye clinic, it went through very smoothly. I had no issues to book the appointment, got reminders as well which was great. I had my eye test w... See more
About the eye clinic, overall eye checking is done in detail and prefect. I was provided with my eye health information which helps me to know about and how to take care of my eyes is very helpful.
Good service
Helpful staff, well explained the procedure.
Good service.
Overall well satisfied
April 21, 2026
Unprompted review
Very good service and explained it to…
Very good service and explained it to me in my own language! Very happy with the service! Highly recommend to other people!
April 18, 2026
Unprompted review
Excellent customer service
Excellent customer service, very thorough in explaining what suites the customer best. I will definitely recommend giving them a go.
April 18, 2026
Unprompted review
Just visited staff explained everything…
Just visited staff explained everything very well told me the pros and corns of the glasses made me well aware of the benifits. Overall service was good I would recon them to anyone looking to get their eyes tested.
April 18, 2026
Unprompted review
Amazing Service and Value for Money
Really impressed with the service from Specmart. Everything was seamless from start to finish, the frames were great value for money, and everyone went above and beyond to make sure they were delivered quickly. Excellent customer service throughout and I would definitely recommend them.
March 25, 2026
Unprompted review
Would recommend
Used Vik at specsmart to be able to get my glasses online, with the use of my NHS voucher. The process felt a little unsturdy to begin with however Vik assisted every step of the way and was excellent throughout, Vik even assisted with issues I was having with another opticians giving me the correct voucher codes necessary.
Overall the process took just short of 2 weeks (it was Easter bank holidays between) & I am extremely happy with my choice and most importantly I can see clearly and I would confidently return to Vik again, he has a true passion for his career.
Thank you so much!
April 2, 2026
Unprompted review
Quality of frames was top notch
Quality of frames was top notch. Even prices were way low than high street vendors. Like their service a lot. Gonna purchase again!
April 1, 2026
Unprompted review
Great experience friendly staff
Great experience friendly staff, thorough eye test, and a good choice of frames. Highly recommended!
Thank you Mr Vikram and Miss Harpreet😊
April 10, 2026
Unprompted review
excellent service very cooperative staff
excellent service very cooperative staff
April 9, 2026
Unprompted review
Excellent service much better than…
Excellent service much better than other online retail eyewear company
April 1, 2026
Unprompted review
About the eye clinic
About the eye clinic, overall eye checking is done in detail and prefect. I was provided with my eye health information which helps me to know about and how to take care of my eyes is very helpful.
March 24, 2026
Unprompted review
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