Spectr Reviews 248

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the LED lights, noting their brightness, ease of installation, and significant improvement over original equipment. Many people also highlight the prompt and efficient delivery service, along with the helpful product support. However, some customers reported issues with product fit, specifically mentioning that certain bulbs recommended on the website did not fit their headlight casings. A few other people also felt that the received product did not match the photo on the website, or experienced lights dying prematurely.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, perfect... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the LED... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praised the quick delivery and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought multiple products from Spectr and all of them have been excellent quality. Recently one of the indicator lights that I had bought close to a year ago unfortunately malfunctioned. After sen... See more

Rated 5 out of 5 stars

I cannot rave enough about how fantastic the products are and the product support is The LEDS are bright, they throw light brilliantly and are easy to install. Some vehicles might need an afterm... See more

Company replied

Rated 5 out of 5 stars

Great quality LED lights that are not insanely bright but way better than OEM. Had an issue with one purchase and they quickly sent me another globe with not much qualm. Excellent customer service pre... See more

Company replied

Rated 5 out of 5 stars

I recently upgraded with the Spectr light system for my jimny and the difference was definitely needed. Given that the Jimny gearbox didn’t have any light feature before, the Spectr light system makes... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

High performance automotive LED's for all makes and models. Australian Owned & Operated.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really great products and fantastic…

Really great products and fantastic customer service. Delivery was very quick with either regular or express. Love all my new lights.

Had a small issue with an incorrect globe that the team straightened up in no time.

January 30, 2022
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Reply from Spectr

Thank you John, we appreciate your patience with us.

Rated 5 out of 5 stars

Bought the Golf MK6 LED package and was…

Bought the Golf MK6 LED package and was surprised to the amazing quality that the team offers.

Would like to give shoutout to the amazing team behind customer support. They are great, keep it up.

Will definitely recommend anyone.

January 27, 2022
Rated 5 out of 5 stars

Amazing quality

Shipping was fast. Took me less than 10 minutes to install. Lights look sleek & clean. 0 complaints here.

January 24, 2022
Rated 3 out of 5 stars

Overall not bad:

Overall not bad:
Couple of globes for 2015-17 mustang led kit didn’t fit in their places correctly

December 28, 2021
Rated 4 out of 5 stars

LED quality is amazing

The quality of the lights themselves is amazing, couldn’t fault them.
I had a full set of LEDs to convert my whole car that the guys sized up however the set of indicators didn’t fit my car. I inboxed the guys on Facebook and they were more then willing to help by sending out the other size set they have to hopefully got my car, still waiting on them to arrive but will keep you posted :)

September 27, 2021
Rated 2 out of 5 stars

Still haven't received my order 2 days past expected date.

Still haven't received my order 2 days past my expected delivery date and soon the weekend coming up. Tracked the parcel and still at the same location waiting to depart.
I can't tell you anything about the product because i haven't got it yet.
These guys sends me an email to write a review about the experience and product when clearly they know i still haven't received the package as they can track my package.
Better buying from powerbulbs.com (UK site) as it is the same price with faster delivery (even during the CoVid-19 pandemic delays).

September 9, 2021
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Reply from Spectr

Hi William, Sorry to hear about the delay. You ordered your item on the 29th August and we shipped your item via Australia Post on the 30th August. You selected standard shipping and as you are obviously aware, shipping times via Australia Post have been severely impacted negatively by the COVID lockdowns (stated on the Auspost website, delays of up to 5days) - Especially as you reside in NSW who are currently in the harshest lockdowns of this pandemic. Unfortunately we have no control over these times and we feel your review is unfair. We have tried emailing you without any response and you have not given us the opportunity to assist you. Please get in touch with us so we are able to assist.

Rated 5 out of 5 stars

Exceeded my expectations!

Exceeded my expectations!
The lights are all packaged nicely. They're all labelled so you know which one is which.
The lights themselves, amazing! I could not fault them at all and can see so much better now compared to the stock bulbs. Very much appreciated!
I'd say the only thing that would have been helpful is instructions because the high beam bulb was a bit of a pain and YouTube ended up showing me to how install it. :)

August 31, 2021
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Reply from Spectr

Thanks Larissa, we appreciate the feedback and glad our products exceeded your expectations. Noted regarding the instructions, we are always trying to continually improve our customer experience.

Rated 5 out of 5 stars

I ordered some dynamic lights and led…

I ordered some dynamic lights and led license plate lamps for my mk5 gti, they were very simple and easy to fit everything fit perfectly, can't complain about the product looks amazing and is very bright and also very quick delivery, very happy with my purchase

August 24, 2021
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Reply from Spectr

Thank you for the feedback, Dominic.

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