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Rated 1 out of 5 stars

I couldn't get verified. I sent 3 bank statements, which have all the information they required (name, address, tax number, address of residence etc), but rejected my verification because "not enough... See more

Rated 1 out of 5 stars

Holding $116.78 USD for 5 days - No Support - Order #1809997 Review: I paid for an Amazon card (Order #1809997) via USDT. Support Ticket #52856 confirmed my payment was received, but they are now gho... See more

Rated 4 out of 5 stars

I am not their client yet. Had many questions where I could not find info on spectrocoin web site. Reached LIVE text chat - agent RYAN was quick in replies, unfortunately he could not serve me in full... See more

Company replied

Rated 1 out of 5 stars

Be aware! Definitely a scam from Latvia. If you have money in SpectroCoin, they will block access to your account. After contacting support, they send you an authentication request. You must provide... See more

Company details

  1. Non-Bank Financial Service

Written by the company

SpectroCoin is an all-in-one solution for cryptocurrencies offering a blockchain wallet, a brokerage platform, prepaid cards, and payment processing services. The platform supports a number of major cryptocurrencies such as BTC, ETH, DASH, LTC, XEM, XRP, and XLM along with a few stable coins, and a variety of fiat currencies, all of which amount to more than 20 different currency options. With another 20 deposit and withdrawal options including bank transfers, Skrill, Neteller, Payeer, and others SpectroCoin provides seamless exchange processing. Entrepreneurs and businesses looking to have a crypto-friendly payment gateway can use SpectroCoin’s simple, robust and ready-to-deploy services such as e-commerce plugins and payment processing APIs.


Contact info

You should know

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer Support is so fast

Customer Support is so fast, specially Ryan was super helpful to resolve my issue! 🩷 Thank you

February 25, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

Thank you cris for helping me out my…

Thank you cris for helping me out my question..good job

February 25, 2024
Unprompted review
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Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

Help solution from live agent Chris…

Help solution from live agent Chris about my problem, tysm really good work:D

February 20, 2024
Unprompted review
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Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

Best experience

Ryan was wonderful!!

February 17, 2024
Unprompted review
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Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 1 out of 5 stars

They are awful

Why don't they get tired of taking peoples money? they took my money but thanks to Mrs. Roberts / roberts lee 618 AT g mail c0m for helping me to recover my money...

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Very kind and patient

Very kind and patient. At the same time was precise and fast in his response

February 14, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

The best company

The best company, their support is amazing, especially Mr. Chris, he made me very happy

February 13, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

Ryan responds was very quick

Ryan responds was very quick, he provided excellent service
greet job thanks ryan

February 1, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

A good service

February 9, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

Ryan's responds was very quick

Ryan's responds was very quick, he provided excellent service..

February 7, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

I really got a fantastic assistance…

I really got a fantastic assistance from Mr. Chris on how to trade. Thank you

February 1, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 3 out of 5 stars

Never use their IBAN…

Spectroin is probably ok for emoney transfers. I have done couple of transactions like transfered money from ADVcash to spectrocoin and then withdraw it from SEPA. It was smooth.

But the problem is if you use their IBAN to deposit money. This service was provided by Pervesk, so it needs verification in a regular interval.

You need to verify your account again and again which is a nuisance. Last time I deposited in spectrocoin using their IBAN was a nightmare. My verification got rejected and it had taken me more than two months to verify my account again and finally got the deposited money. So never use their IBAN.

If you need IBAN you can use Bankera (sister company of spectrocoin) but never use the IBAN of the Spectrocoin.

December 1, 2023
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Hello. We apologize for the inconvenience caused. Please be informed, that we are obligated to comply with the legal regulations, including verification, which is a standard procedure in financial organizations.

Rated 5 out of 5 stars

Just wanted to say thanks again to…

Just wanted to say thanks again to Chris from customer support from Spectrocoin. Very pro and friendly.

January 20, 2024
Unprompted review
SpectroCoin logo

Reply from SpectroCoin

Thank you for your positive feedback. Please do not hesitate to contact us if you have any other concerns.

Rated 5 out of 5 stars

Really good service

Service is good, deposit is fast as possible.
Im really happy with theyr service and also support Angela was really helpful, also answered fast :)

Deposit fee is not big, withdraw fee i dont know, because i used ATM service after deposited money into spectrocoin. ATM fee is 1€

The only thing i can point out and i readed someone else also pointed it out: every time you close browser and open it again, you must log again - even if that was closed 10sec, you must log in again and thats really annoing, but as web programmer, i understand they did this just for safety and because that i reccomend for everyone who it disturbs, just download spectrocoin mobile app and after first login you must add just your passcode, nothing more :)

January 15, 2024
Unprompted review

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