I couldn't get verified. I sent 3 bank statements, which have all the information they required (name, address, tax number, address of residence etc), but rejected my verification because "not enough... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Holding $116.78 USD for 5 days - No Support - Order #1809997 Review: I paid for an Amazon card (Order #1809997) via USDT. Support Ticket #52856 confirmed my payment was received, but they are now gho... See more
I am not their client yet. Had many questions where I could not find info on spectrocoin web site. Reached LIVE text chat - agent RYAN was quick in replies, unfortunately he could not serve me in full... See more
Company replied
Be aware! Definitely a scam from Latvia. If you have money in SpectroCoin, they will block access to your account. After contacting support, they send you an authentication request. You must provide... See more
Company details
Written by the company
SpectroCoin is an all-in-one solution for cryptocurrencies offering a blockchain wallet, a brokerage platform, prepaid cards, and payment processing services. The platform supports a number of major cryptocurrencies such as BTC, ETH, DASH, LTC, XEM, XRP, and XLM along with a few stable coins, and a variety of fiat currencies, all of which amount to more than 20 different currency options. With another 20 deposit and withdrawal options including bank transfers, Skrill, Neteller, Payeer, and others SpectroCoin provides seamless exchange processing. Entrepreneurs and businesses looking to have a crypto-friendly payment gateway can use SpectroCoin’s simple, robust and ready-to-deploy services such as e-commerce plugins and payment processing APIs.
Contact info
Narva mnt 7b, 10117, Tallinn, Estonia
- +3726838000
- helpdesk@spectrocoin.com
- spectrocoin.com
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Support is so fast
Customer Support is so fast, specially Ryan was super helpful to resolve my issue! 🩷 Thank you

Reply from SpectroCoin
Thank you cris for helping me out my…
Thank you cris for helping me out my question..good job

Reply from SpectroCoin
thank you Ryan understand my issue
thank you Ryan understand my issue

Reply from SpectroCoin
Thank you Ryan for your kindness and…
Thank you Ryan for your kindness and help with the necessary information

Reply from SpectroCoin
Thanks Chris for your assistance.
Thanks Chris for your assistance.
Help solution from live agent Chris…
Help solution from live agent Chris about my problem, tysm really good work:D

Reply from SpectroCoin
They are awful
Why don't they get tired of taking peoples money? they took my money but thanks to Mrs. Roberts / roberts lee 618 AT g mail c0m for helping me to recover my money...
Very kind and patient
Very kind and patient. At the same time was precise and fast in his response

Reply from SpectroCoin
The best company
The best company, their support is amazing, especially Mr. Chris, he made me very happy

Reply from SpectroCoin
Ryan responds was very quick
Ryan responds was very quick, he provided excellent service
greet job thanks ryan

Reply from SpectroCoin
Ryan's responds was very quick
Ryan's responds was very quick, he provided excellent service..

Reply from SpectroCoin

Reply from SpectroCoin
I really got a fantastic assistance…
I really got a fantastic assistance from Mr. Chris on how to trade. Thank you

Reply from SpectroCoin
Never use their IBAN…
Spectroin is probably ok for emoney transfers. I have done couple of transactions like transfered money from ADVcash to spectrocoin and then withdraw it from SEPA. It was smooth.
But the problem is if you use their IBAN to deposit money. This service was provided by Pervesk, so it needs verification in a regular interval.
You need to verify your account again and again which is a nuisance. Last time I deposited in spectrocoin using their IBAN was a nightmare. My verification got rejected and it had taken me more than two months to verify my account again and finally got the deposited money. So never use their IBAN.
If you need IBAN you can use Bankera (sister company of spectrocoin) but never use the IBAN of the Spectrocoin.

Reply from SpectroCoin
Just wanted to say thanks again to…
Just wanted to say thanks again to Chris from customer support from Spectrocoin. Very pro and friendly.

Reply from SpectroCoin
Really good service
Service is good, deposit is fast as possible.
Im really happy with theyr service and also support Angela was really helpful, also answered fast :)
Deposit fee is not big, withdraw fee i dont know, because i used ATM service after deposited money into spectrocoin. ATM fee is 1€
The only thing i can point out and i readed someone else also pointed it out: every time you close browser and open it again, you must log again - even if that was closed 10sec, you must log in again and thats really annoing, but as web programmer, i understand they did this just for safety and because that i reccomend for everyone who it disturbs, just download spectrocoin mobile app and after first login you must add just your passcode, nothing more :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.