SpectroCoin Reviews 1,983

I had a problem that started with an experience. SpectroCoin let me put money in easily at first and the interface looked simple. That was the thing I felt about them.

Then things got really bad. They blocked my account without warning. When I contacted support they asked me to prove who I was. I gave them my details times but nothing happened. I was still locked out. Had no idea what they were doing with my information. I had fifty-eight thousand, three hundred dollars trapped. That was everything I had saved for my childrens future. I couldn't sleep. Every ignored email felt like another door closing. The negativity consumed me. SpectroCoin is misleading and unsafe. You should avoid it.

One night I was scrolling through Trustpilot. Saw many warnings about scams like mine. I noticed a mention of a specialist called P●maAdvisory. It wasn't an ad, a small note from someone who had been through the same thing. I was scared it could be another trap. But I was desperate. I reached out. They didn't demand anything. They just listened traced my account. Helped get my money back through proper channels. Within days all fifty-eight thousand, three hundred dollars landed safely in my control again. I was so happy.

After I could finally breathe I thought about the name P●maAdvisory. It suddenly meant a lot to me. P is for people like me who had problems with SpectroCoin. O is for losing money. M is for money that disappears. A is for no help from SpectroCoin. A is for nobody who can assist you. D is for days turning into weeks. V is for victims like me. I is for being lucky to get help from P●maAdvisory. S is for someone who cared. O is for others who may not be lucky. R is for remembering my story with SpectroCoin. Y is, for you because you can get help too. That quiet name, P●maAdvisory was a lifeline that gave me back my money and my sanity.

I couldn't get verified. I sent 3 bank statements, which have all the information they required (name, address, tax number, address of residence etc), but rejected my verification because "not enough details of the transactions". What's this have to do with anything and what kind of scam is it i don't know. I passed all my KYC with bank statements from this bank before, but spectrocoin cannot.
After i read all the bad reviews I'm glad i didn't pass the KYC and don't use their scam services and i advice to all who read these comments here to stay away from spectrocoin

UPDATE 1: On Apr 24 (11 days after the purchase) they changed their mind and marked my tx as processed (instead of promised refund), On Apr 23 I received my gift cards 3k+$ once I made one more review for the gift card store (CoinGate),
UPDATE 2: They still owe me extra 10$ sent to deposit address but it wasn't needed

Avoid these scammers, it looks like they have problems with finances and do randomly scam customers of their payment gateway by demanding KYC and not doing promised refund, I've just lost 3k$

I was about to buy 3k$ worth of PUBG gift cards as a birthday present for someone on Apr 13 2026.

SpectroCoin.com failed to process tx on Apr 13 due to unknown reason, promised a refund and requested KYC on Apr 15.
it's Apr 23, they moved all money from tx deposit address on Apr 16, but there is still no promised refund even after completed KYC as soon as they requested it on Apr 15.

gift card order id: #1860069
gateway payment id: REWARDS-5dfd4bab-d955-4e01-a271-8f3e4a1402b8-9ae4ce3c
ticket #56713
tx deposit address: TRkL1fNybVNQ4wFB3whMKhnjXwtYT4A7SF
My 3,270.238523 USDT-TRC20 deposit, Apr 13: 3238822575448e78ef18ac00eee8bd0892e3f6c4e1ec79af98172c606d28d119
My extra 10.0 USDT-TRC20 deposit, Apr 14: 94cd9c900b14dd077102b1946dd82bad22387e1aa165bd3d349458267624b59a
Tx where these scammers move 3,280.238523 USDT-TRC20 from initial deposit address, Apr 16: 6f3587c2342b1430418d75a7754a71165b167c7fe550d7d2280b71bdf6015ad5

Stole my money, used a non-functional AI instead of a real support agent.
I sent $200 to buy a gift card and have not received it since. When I tried to reach support, all I got was an AI reply and i have not seen neither my money nor the product since.

They will likely let you pass the verification the first Time, when they get your trust, next year they will ask for new verification but this time you cant log in your account no matter what documents you send and hold your money card hotage, when you ask for deleting account or refound they will not answer or delay you !

BIG SCAM
FIRST TIME A BANK DID THIS TO ME
YOU ARE WARNED

I have used spectrocoin since i think 2022 or even earlier. First time i am writing this review because it was a promise to the live support guy handling an issue.

So the overall experience of me with spectrocoin before the event that triggered my review was probably a 2 out of 10 compared to other crypto debit card providers. They charge super high fees from crypto to debitcard in euro (4-5%) from crypto deposit till your card is loaded with euro. Then the card wont work sometimes, like 2-3 times per month because of some internal issue. There is better and bigger providers that charge 0,2 - 1% for debit card top ups with crypto in 2026.

Regarding the event that triggered my review: Every deposit in crypto you make requires you to confirm origin of funds which spectrocoin has an easy option to select from alist of exchanges or wallet providers. That worked without issues for me in recent months.
Now starting from Monday February 2026 i experienced an error when selecting my exchange where i made the deposit from. It just says unknown error. The live support guy told me to try different browser, private tabs and other things which led to no different outcome. I had to book a flight the next day and my deposit was now stuck because i couldnt use it or withdraw as long as the origin of funds isnt confirmed by me which i couldnt do because of the website bug!!

So the support guy told me to go to developer settings in my browser, look for the error and copy lines of cide and send their team all kind of screenshots. Even though i am not a technical guy i spent almost an hour figuring how its done and sending them what they needed to fix the error on their website.

The support guy chris promised me that everything will be sorted out quickly so i can book my flight the next day.

As expected the next day i heard nothing from them so i had no choice than to postpone my flight which is a horrible thing for me personally.

No reply to the ticket since 5 days from that event.
The next live support agent told me they need more screenshots and more information about the error.
I replied that the issue is on their side and othehr people must experience it too, they should just confiorm the origin of funds themselves or figure out the error since i dont work for them as a developer and i wont spend more time on helping them.

I told him that at this point i just want the funds returned so i can use them with my new debit card provider. He told me he will forward it to the team and of course nothing happened.

Then i got a reply on my ticket that they will need further screenshots of my developer settings code in browser to help me.

That besically means know they are holding my deposit hostage, which is like 30% of my salary until i put hours of work in for something i dont understand and which issue i havent caused.

Disgusting behaviour. 0 stars if i could give.

These are scammers, they take your money if they can

Holding $116.78 USD for 5 days - No Support - Order #1809997
Review: I paid for an Amazon card (Order #1809997) via USDT. Support Ticket #52856 confirmed my payment was received, but they are now ghosting my emails. Their app's KYC camera is broken (will not focus), making verification impossible. They have my money and are refusing to provide the service or a refund. This is an unlawful withholding of customer assets. I am filing a report with the Estonian FIU today.

Very good experience and worked during years. But starting from the end of 2025, My personal Iban stopped working and for several months they keep telling me I need to wait for in order to get funds I wired back.

Not only do the Iban still don t work but the funds I wired through Sepa transfer are still missing.

I ll left this advice in place until my problem in still unsolved🙄. Which likely means forever in practice🤡😬

Very nice and available chat and mail costumer service!
Best reguards

SCAM!!!!!!! I sent a USDT payment, the offer kept running until expired, they just took my money!!!!!!

Just scam paid via it and they ignored payment, just scam money collector

SCAM SCAM DON'T DEPOSIT MONEY THERE
I have completed the KYC verification, my password is not working and don't receive an email for reset the password. The verification status is: under review, for eternety.
Don't use this scam services. Once you deposit money, you will never get access to your account. QIWI machines are using their services to scam peoples, i don't understand why QIWI was allowed in public space to scam peoples.

IT IS ABSOLUTELY A SCAM!! SPAM.. They verified the ACCOUNT first, Then they put the account on hold reverifications for so mantmy times pending delayed causing so much harm on me on my wealth with their irresponsible policies and work manner in the end They terminated account by force and my money trapped in their company for so long This COMPANY IS SO RISKY FOR YOUR MONEY, STAY AWAY I have already had a verified account from Spectrocoin Crypto & Financial services company since 2018.Unfortunately,Their services started to get worse after I have chosen their company for my Financial requirements.After they have completed their compliance and verifications at that time; They offered accounts, payments cards as well as the crypto services,After using their services for a long period of time;Their services started to deteriorate sharply..First the compliance department started to follow different strategy to re-verify the documents two years ago;Each time when they try to re-verify the documents; They delayed the process on the grounds that they had huge volume of task to clear,What an excuse!!!..In the mean time, my account has been blocked during the delayed process of the re-verifications!!..The compliance department didn’t work efficiently,Their services was obviously getting worse, it started to be so improper,inefficient, troubled and inadequate in every manner!..They didn’t reveal anything about their internal process, They hide all…They don’t treat the customer in the respectable and right manner!!!
Then, my account has been blocked since 2023, I can log in my account, however, as soon as I log in , I get a screen of verification pending , re-upload the documents;The accounts and cards are not in operation, during that time of so called ‘re-verification’ done by the compliance department.The re-verifications have been done numerous times since 2024.Most of the time, each re-verification took much longer time than it is expected to take!!..At each re-verification; I have uploaded genuine original,legal documents for address proof;such as a utility bill which is being rejected on the grounds that it is printed,yes,I printed the original one,yest it is printed but it is original and authentic, that is the only utility bill I have,..i have uploaded original genuine government document with address proof on it, but it is also rejected..They reject all because they have their own peculiar criterias which is no longer feasible nor logical nor rational,nor sustainable.
Then I have uploaded many different genuine original bank statements with address proof on it, they are all rejected on the grounds that the bank statement doesn’t have enough transactions,The bank statement doesn’t have kind of transactions, etc, etc,,etc..they reject all the genuine bank statements with address proof on it , I was wondering are they checking my transactions for address proof or are they checking my bank statement if it is issued with the address proof on it or not!!..I have never ever met nor seen such improper inefficient troubled services from any other compliance departments of the financial companies where I have verified accounts in Europe so far,It is really disgusting services!!!..
Those imporper services of compliance department in the spectrocoin exposes so much risk for investment of customers, as customers we will not give credits to such firms which have so bad compliance services and service manners!!!
The customer support agents services are even much worse:When you can manage to reach them to send your complaints about the processes, they will send you automatic replies as follows no matter what you complain about:Look at the each reply of the customer support agents:”Dear Client, We will kindly ask for your patience as we have not rejected your account verification, we are just reviewing it and once there is an update, we will inform you. Thank you for filling in the application form at SpectroCoin. The information you have provided will be reviewed by our Compliance Officer. You can expect to hear back about your verification status within a few business days. We have noticed that you did not complete your verification. To finish the process, you just need to double-check some fields for these reasons: "Verification rejected.; Additional documents are needed to complete verification". Have a spare minute to continue with your verification now? Press here.”
If you don’t want to waste time with such improper organisations, you can easily find better ones on the net, in Europe,those better ones are serving much better,always!!..The spectrocoin will not succeed with this manner/style and policies,it will be downgraded by customers like us!!

⚠️ Important Warning About Spectrocoin.com

This post is for two groups of people:
1. Anyone considering doing business on the Spectrocoin.com platform.
2. Anyone already using the platform.

For group 1 — my strong advice is: don’t.
For group 2 — I strongly recommend you withdraw your coins immediately. Do it gradually (in small amounts) to reduce the risk of having your account blocked. Also, make sure to read their current Terms and Conditions carefully. They’ve made them so vague and complex that, in case of any dispute, it’s difficult to even identify which of their many entities you could take legal action against.

My Experience
I joined Spectrocoin in 2015.
In 2016, I attempted to transfer 100 BTC to another wallet. Immediately, my account was blocked, and I was told to contact their administrator.

The administrator requested proof of ID (even though I had already completed KYC) and proof of source of income, claiming it was required under money-laundering regulations. After I provided the documents, they simply stopped responding.

I spent years trying to get a resolution. In 2021, my lawyer wrote to them. Their response was that I should contact two Spectrocoin companies registered in the British Virgin Islands (BVI)—claiming my account was with one of them. However, those companies didn’t even exist in 2016. They are part of the broader Spectrocoin ecosystem, with the same directors and shareholders.

After years of failed attempts to recover my BTC, I filed a lawsuit in Lithuania in 2024. They challenged the court’s jurisdiction, claiming that a UK company controlled my account. While this dispute was ongoing, they quietly closed down the UK company.

The Lithuanian regional court ruled that it had jurisdiction, and the court of appeal upheld that decision. The main case is now back before the regional court.

Their defense? They claim they don’t know me, that I never did business with them, and that my wallet with the BVI company contains 0 BTC — ignoring all prior communications and the fact that I had previously converted some BTC to fiat, which they paid directly into my bank account.

They’ve since introduced a new argument, claiming the payment was made on behalf of a UK company called PrePaid Financial Services Ltd, even though I never held a prepaid card with them or any related entity.

This case has been ongoing for over a year, and Spectrocoin continues to delay proceedings at every opportunity. The next hearings are scheduled for 27–28 November 2025. Let’s see if they show up, as they’ve already tried to have the dates postponed.

I’ll keep you all updated as things progress.

Could not open an account, but great support. Delete my information afterward without any problems.

Impossible to verify your account.

I have tried 2 bank statements to verify my account, including the statement I got by visiting the bank by myself and having a statement with a stamp and signature. The reason for rejection - not enough information about transaction. I have used the same statement to verify my address at UK and USA based neo banks, Binance, Stripe, etc - no problem. Only this company is not welcome no-EU residents.

So publish on your page - only EU residence and dont waste time of other people.

Scam my account, if they want your kyc don't do it

Be aware! Definitely a scam from Latvia.
If you have money in SpectroCoin, they will block access to your account. After contacting support, they send you an authentication request. You must provide your personal data, but nothing will happen. You still won’t get access to your account, and you don’t know what they do with your personal information!