I send a kettle back to the CEO and I emailed him today 3 times I'm still waiting for a response so why have a CEO and pay him the big bucks if he can't be bothered to email back but was delivered to... See more
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Wish I’d read the reviews before ordering a replacement jug for Russell Hobbs coffee maker from them. Did not receive an email confirming the order. Delivery arrived via DPD - was obvious the parcel... See more
Highly recommend company with impeccable aftercare service from Lucian and the team. We purchased a Russell Hobbs Steam Generator iron in April 2025 and unfortunately the item developed a fault whic... See more
I ordered through Tesco marketplace, the Russell Hobbs kettle I purchased came along with a leak that nearly scolded my child. I started the returns process, heard absolutely nothing. I pestered Tesco... See more
I bought a food processor from Walmart…
I bought a food processor from Walmart in Jan 2021 and it just wasn't working well. The sound alone was too too loud. In March 2021 I was referred to Spectrum Brands for the waranty. They asked me to cut the cord of the processor and send them a picture and they will issue me a refund within 4 weeks.
I have since been asking them for my refund and they keep tossing me and giving me different excuses. The most recent excuse was that my check has been issue and sent to me since 09/01/21.
I will be glad to get my refund from these fraudsters
September 15, 2021
Unprompted review
Remington razor. l had a problem with…
Remington razor l had a problem with my razor not holding its charge I think a year of its purchase date so I rang spectrum brands uk and I spoke to a customer advisor called Aaron he apologised for the fault and said he would send me a replacement ,which I received that's what you customer service
October 12, 2020
Unprompted review
I have purchased a Russel Hobbs product…
I have purchased a Russel Hobbs product which falls in the Spectrum brand's umbrella I have encountered an issue where by my mini oven went faulty within the year it got replaced then it went faulty now they are telling me it continues with the originally warranty but they fail to understand that I registered my warranty on line when I received the replacement now they say it does not count and they say its written in the manual I have sent them my warranty and there product manual there is nothing stated there . I had loads of issues they said they were going to me a sending label it did not arrive it finally arrived this year they have received my item and cannot be repaired and can offer a 40% discount my item falls under warranty I have not been not receiving there response and with this in line
May 1, 2020
Unprompted review
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