Speechify Reviews 6,353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional customer service, often highlighting the personalized and understanding approach they receive. Many people appreciate the quick response times, with issues frequently resolved within minutes or hours, making the overall experience efficient and easy. Reviewers also find the platform beneficial for reading and studying, especially for those with limited time or for whom English is not their native language. However, some customers experienced initial difficulties with the user experience, such as understanding how to load content or encountering restrictions with certain subscriptions. A few people also mentioned being charged for services they didn't request or not realizing their subscription had automatically renewed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting incredibly fast... See more

User experience

Clients share positive opinions on user experience, with many finding the app useful for studying, learning,... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some reporting accidental annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more

Rated 5 out of 5 stars

I am reg'd blind and have had to use the usual Dragon, high magnification built in readers and sighted help to se the books up or if the print is not good to read them, AI suggested Speechify and i... See more

Rated 5 out of 5 stars

I am very impressed with this program. It is just the thing for people whose eyesight is failing them. I also admire the fact that the text-and-audio combination is perfect for people for whom Englis... See more

Rated 5 out of 5 stars

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most... See more


Company details

  1. Software Company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I needed assistance in requesting a…

I needed assistance in requesting a refund and Chris was extremely helpful. He was straight to the point with helping me and was very fast. I got all the help I needed within the first hour of contacting them! They stay true to their policy.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Good app and lovely support

App is the most advanced out there, although it has room to grow. Chris gave an amazing support ON SUNDAY and I am thankful for it.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

If you have a lot of reading to do…

If you have a lot of reading to do listen to it in the car with this app . You can also read along while it reads to you . They have voices that are easy to listen to making comprehension better . Love the podcast and summary features too

Chris was amazing to deal with with I had a few troubleshooting questions (user error !)

Worth the expense !

May 24, 2026
Unprompted review
Rated 4 out of 5 stars

Trustworthy Support crew - thanks Chris!

Not the right app for me unfortunately however I found Chris in support team very helpful with immediate response and gave clear directions how to cancel my subscription. For that reason I would highly recommend - just wish I was more of a bookworm!

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Chris helped me with an issue and was…

Chris helped me with an issue and was super proactive and efficient, giving me multiple solutions to my problem and stayed on the chat until my issue was resolved. I'm feeling super grateful for such great customer service. Now to jump into some studying with Snoop and Gwyneth Paltrow!

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent App

Excellent App! I’m very pleased with it. I’m new to the app, and Chris was able to help me. I wasn’t sure how to use some of the features. It’s fairly easy and fun to use! 😊

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Speechify is a great app which I use…

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most helpful, is working with his team to resolve.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

The app is very useful

The app is very useful. It helped me read stuff in a hurry I just didn't have time to read otherwise, and the voices were good. Additionally, when I had a problem with billing and needed help, customer service was INCREDIBLY prompt. I cannot emphasize enough how impressed I am by this company and their representatives. Massive thanks to Chris who really helped out.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ariel is amazing

Ariel is amazing! She was very detail oriented in providing some of the best customer service I've ever experienced. Thanks Ariel!

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Speechify Usefulness & Solid Customer service

I've been on Speechify for about a year., has been a helpful tool for me writing speeches, addresses and talks. It helps to hear the written word , so better massage things for the listener. The customer service has been exceptional as well.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

So much more..a surprise

I was very excited to begin using the app as I had a number of books I wanted assistance to read. However, on my 1st attempt I learned there was there was some limitations. After writing to the helpdesk, I received an almost immediate response from Chris. Although I asked to have the subscription cancelled and funds refunded, I learned from Chris' response there are other ways to utilize the app, e.g., listen to the number of books that are sitting in my Kindle library. I was so happy and chose to continue the app. Chris'response was timely, detailed and understanding of my needs. Thank you Chris

May 22, 2026
Unprompted review

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