Speechify Reviews 6,353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional customer service, often highlighting the personalized and understanding approach they receive. Many people appreciate the quick response times, with issues frequently resolved within minutes or hours, making the overall experience efficient and easy. Reviewers also find the platform beneficial for reading and studying, especially for those with limited time or for whom English is not their native language. However, some customers experienced initial difficulties with the user experience, such as understanding how to load content or encountering restrictions with certain subscriptions. A few people also mentioned being charged for services they didn't request or not realizing their subscription had automatically renewed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting incredibly fast... See more

User experience

Clients share positive opinions on user experience, with many finding the app useful for studying, learning,... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some reporting accidental annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more

Rated 5 out of 5 stars

I am reg'd blind and have had to use the usual Dragon, high magnification built in readers and sighted help to se the books up or if the print is not good to read them, AI suggested Speechify and i... See more

Rated 5 out of 5 stars

I am very impressed with this program. It is just the thing for people whose eyesight is failing them. I also admire the fact that the text-and-audio combination is perfect for people for whom Englis... See more

Rated 5 out of 5 stars

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most... See more


Company details

  1. Software Company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great text-to-speech, and even greater staff

A year ago I paid for a year's subscription - and of course, I didn't realize the time had come for it to renew. I wanted to fully cancel my membership as I don't use Speechify as much as I used to. Chris was really helpful and friendly, and gave me a discount to stay subscribed, which I appreciated - he didn't have to do that at all, but it also didn't feel too pushy as well, which shows the level of customer service this company has. I will definitely always recommend Speechify to people looking for an AI text-to-speech app.
The app itself is great - zero complaints there. It's extremely helpful for studying as well as listening to downloaded fan fiction IYKYK.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Chris answers my qualms right away. They seem to genuinely care about customer service. I love what this app has done to my experience of reading. Strongly recommend.

May 21, 2026
Unprompted review
Rated 2 out of 5 stars

I was not able to get speechify to…

I was not able to get speechify to work. It kept getting hung up at certain parts of the book I was trying to have read. I couldn't get speechify to open any other books. I am guessing that it was something on my end because I have many friends who were able get speechify to work really well.

When I spoke with their help group and asked to cancel my Speechify account they were very easy to work with.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Sheila was a ROCKSTAR

Sheila was a ROCKSTAR! If only other companies reps could be more like her. She truly went the distance to help me and ensure my understanding and satisfaction that my questions and initial problem were resolved. Hire more like her please. The world needs it.

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

Excellent customer service — issue resolved quickly

I originally signed up for what I believed was a three-day free trial, but I was charged immediately. However, I reached out to customer service and they responded extremely fast. The issue was resolved without any problem. Since the payment went through Apple, the refund itself was processed by Apple a few days later.
I really appreciate how fast and respectful their support team member - Chris- was. Excellent customer service.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

5 star 🌟

1st its a great app , take a picture of the page you want and it reads it back to you with simple actions to control speed voice tone to your needs.
2nd thee customer care is superb, a company that actually cares about its users , (almost unheard of these days ).
Highly recommend,

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with…customer support

I had a really great experience with Speechify support. Mike responded to my emails incredibly quickly, explained everything clearly, and was very kind and professional throughout the conversation. The customer service was genuinely excellent and made the whole process smooth and stress-free. I really appreciated how helpful and responsive the team was.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great support

had an issue with sign up and the team were amazing with the follow up. Very prompt - listened and then acted accordingly. thanks so much Charaka!!

May 20, 2026
Unprompted review

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