SpeedDater 

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See what reviewers are saying

Rated 5 out of 5 stars

I wasn’t nervous, but being my first time I also didn’t know what to expect. Sam who ran our group was AMAZING- lovely person and everyone was just completely good/nice vibes and I found the entire ex... See more

Rated 3 out of 5 stars

This was my first time at speed dating even though I didn’t find a connection I thoroughly enjoy getting to know people everybody was really nice

Rated 1 out of 5 stars

Glasgow evening speed dating went ahead and on time, although the ratio was 4-8 women. It didn't make sense that they were still selling women tickets the day before although it stated male tickets ha... See more

Rated 4 out of 5 stars

Communications prior to event confirmed it was going ahead as planned. I found the event to run smoothly, with a chilled and pleasant atmosphere. The host was welcoming and explained the format clea... See more

Company replied

Company details

  1. Dating Service

Written by the company

At SpeedDater, we believe that chemistry happens only in person. You will never know if you’re truly compatible with someone until you meet face to face. This is what Speed Dating is all about. We offer busy professionals a great way to meet new people in a fun, safe and chilled environment. All that is required of you is a smile and an open mind, we will take care of the rest!


Contact info

All reviews

(168)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First time speed dating

First time speed dating. So much fun! Felt nervous at first, but I needn't have. Everyone was so friendly, kind and good fun. A great first experience 😄

August 7, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thanks for your review!

We are so glad to hear you had a great time at our event and hope you gained a match or two! If not, we look forward to welcoming you to an event soon!

Kind Regards,

The SpeedDater Team

Rated 1 out of 5 stars

I would like to give a negative score…

I would like to give a negative score if I could. The event I have booked was cancelled without any notifications. So I spent the time and money to travel to the venue and waited there for half an hour for nothing. When I contacted the Customer Service team, the person I talked to didn't seem to be bothered and didn't show any apology for the situation.

I feel this is a total scam because they take money for doing nothing and even don't offer a refund. Not to mention the extra travel expenses and time I wasted on this issue. Also from the previous review, I could see they always find excuses for not enough people for some places. However an event held once a month in London is cancelled for insufficient participants might indicate the problem of the company. A cancellation without notification is totally unprofessional for any event. The customer service advisor insisted that they have sent a notification. When I asked when they sent it, they gave me a date before the time I booked the event. How ridiculous is that!

There are other similar events held on the day and I made the wrong choice based on the previous reviews. I hope my experience could provide a solid reference for future participants to make a wise decision.

July 23, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Good Afternoon,

Thank you for your feedback.

We are sorry you did not see the email notification sent to you about the postponement of your event.

We also SMS contacted all participants to notify them of the postponement however we can see that you do not have a mobile number on your profile so we were unable to contact you by both methods. In addition, if you booked through a booking site you would have been contacted by them.

It is a shame you think we are a scam, we can assure you we are not, however we never want to run events with insufficient numbers and would sooner postpone the event then run the event with next to no one there.

We are sorry to hear you feel our Customer Service team member was not up to scratch with their handling of your case and we can confirm that we will feed this back as we always aim to provide the best service possible.

We can see that our team reached out to you again with a resolution to your complaint and hope you found this satisfactory.

Wishing you lots of luck on your quest to find love in the future!

Kind Regards,

The SpeedDater Team

Rated 5 out of 5 stars

Good experience

Good experience

July 16, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thanks for leaving a review!

We are so glad you had a good time! :)

Kind Regards,

The SpeedDater Team

Rated 3 out of 5 stars

The age gap could’ve been smaller for…

The age gap could’ve been smaller for more chemistry between people. But the atmosphere and the way it was hosted was pleasant :)

July 16, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review.

We are always looking at changing our age ranges in order to accomodate more people so thank you for the suggestion!

We hope you gained a match or two!

Kind Regards,

The SpeedDater Team

Rated 1 out of 5 stars

The host is nice but the event and…

The host is nice but the event and system is bad.
I joint the March event for bisexual dating. And it was cancelled due to low number of participants. They didn’t issue a refund, instead they offer a chance to join the next one.
I joint the June bisexual dating, and there was a technical issue on the matching system so there is no female participants showing in the matching system(I can only see male). It is not a heterosexual dating and it was so frustrating. I emailed them the issue, they came back on the next day and said it is fixed now and you can see female. It should be available on the first day to submit tick, not after. I may lose my match due to this issue.

June 26, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review.

We apologise that your first event was postponed, however we are so glad to hear you still attended the next event!

Our further apologies RE the ticking system, our web team had to look in to this error in order to fix it, however please note that all daters are able to access the system post event to enter choices so hopefully there was no loss of match for you!

We can also further confirm that this glitch has now been fixed and will not arise again so we thank you for bringing it to our attention so promptly.

Kind Regards,

The SpeedDater Team

Rated 4 out of 5 stars

Very good

Good experience. However, not too many ladies, unfortunately.
Overall, it was quite nice.

June 27, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review!

We are sorry to hear there were not many female attendees at your event, however we hope that you still had a great evening and hopefully made some connections!

Kind Regards,

The SpeedDater Team

Rated 2 out of 5 stars

Date changed then cancelled at short notice

I paid for a one-off speed dating event in newcastle, but then a few days before I got a text saying they had changed the date. No options, just "here is your new date". Then, the day before the new date, another text saying the date was cancelled. No refund. I found a "promo code" on my account that I might be able to use to book a new date, but really there is no way I can call this a good experience. I haven't attended a date, but I doubt that I will.

June 3, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review.

We are really sorry that you experienced so many changes with your event, however please note that we only postpone events should the numbers be imbalanced and we would never want to run an event that would effect the enjoyment of he event for daters.

Please note you can always contact our enquiries team and they will endeavour to help you with any further transfers or refund requests.

We really hope you consider attending one of our events so we can help you find love!

Kind Regards,

The SpeedDater Team

Rated 5 out of 5 stars

Well organised safe environment.

May 22, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review!

We are so glad to hear that you had a great time at your event and enjoyed the experience!

Kind Regards,

The SpeedDater Team

Rated 5 out of 5 stars

The host was really nice and made us…

The host was really nice and made us feel less awkward

May 7, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for leaving a review!

We are really glad the host looked after you so well! We are very proud of our SpeedDater Hosts!

We hope you gained a match or two and if not we look forward to hosting you again!

Kind Regards,

The SpeedDater Team

Rated 5 out of 5 stars

Fun Experience at the Gay Speed Dating

The people that I met there were awesome! I really enjoyed the event even though I was only given 4 minutes to talk to each individual. Overall, it was fun!

April 11, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you so much for your review, we are so glad you had a great time and hope you gained a match or two!

Kind Regards,

The SpeedDater Team

Rated 5 out of 5 stars

Everyone was very pleasant

Everyone was very pleasant

March 21, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review - we are so glad to hear you found everyone pleasant at your event!

We hope you have gained a match or two!

Kind Regards,

The SpeedDater Team :)

Rated 4 out of 5 stars

Feedback

Feedback ? …

February 15, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your rating - we hope you gained a match or two after your event!

Kind Regards,

The SpeedDater Team :)

Rated 4 out of 5 stars

Been very good meeting new people

Been very good meeting new people

February 13, 2024
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review - we are so glad to hear you enjoyed meeting new people at your event!

We hope you have gained a match or two!

Kind Regards,

The SpeedDater Team :)

Rated 5 out of 5 stars

I highly recommend it!

I was at a party in Bristol, very good organised, nice restaurant and friendly atmosphere! The best experience ever). I highly recommend it!

February 10, 2023
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review - we are so glad to hear you enjoyed your event!

We hope you have gained a match or two!

Kind Regards,

The SpeedDater Team :)

Rated 1 out of 5 stars

Charged my card without my knowledge

Charged my card without my knowledge. When I asked them what for they said it was for "monthly membership". You what??? why would I sign up for monthly membership when i dont go every month and also I did not sign up for it, disgusted.

December 13, 2023
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review - we are sorry you experienced an issue with our membership and say you had your card charged without your knowledge.

We are glad our team managed to rectify this for you and hope we can redeem ourselves in the future!

Kind Regards,

The SpeedDater Team :)

Rated 1 out of 5 stars

unable to cancel subscription.

Event poorly run. But the site says it's easy to cancel membership subscription. it's a nightmare to cancel. It could be a lot easier .

November 15, 2023
Unprompted review
SpeedDater logo

Reply from SpeedDater

Hi there,

Thank you for your review - we are sorry you found the membership subscription hard to cancel.

We trust that our team have managed to fix this for you now and we hope we get a chance to redeem ourselves in the future!

Kind Regards,

The SpeedDater Team :)

Rated 2 out of 5 stars

Event is good but the site is bad…

The event was good with a friendly host. However the online speed dating site is disappointing. They increased my true age by a few years. Although this was corrected after complaining, members can’t actually see their own profiles beyond the photo. I had to rely on my matches to tell me what was showing on my profile. This was disappointing as it is character defamation to change your age.

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

Awful website and awful site

Signed up to an event. The "host section" had a half-filled bio which ended with, and I quote, "I enjoy spending time with frien". So that's about the quality you can expect.

Event info gives no details on where at the venue you need to go, or who will be where. I walked past the bar and saw it was empty. I didn't want to draw attention to myself and ask the bar staff, so I just went home. Info about whether it's in a function room etc could have been placed in the event info section.

I paid £15 for my ticket, but then it went to £11 the next day. Then back to £18. Tickets were still available even during the event. I don't think it was really down to the "last few" at all.

I have tried to delete my account, but they keep telling me to "log on to the website and go to settings". This shows you how often they go on their own site, as there is no account deletion option to speak of.

Seems like a poorly run shambles of a company that prays on single people.

August 9, 2023
Unprompted review

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