Speedyhen Reviews 6,315

•

4.9

Book Store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the delivery service, often noting that items arrive quickly and in excellent condition. Many people highlight the superior packaging, which ensures products, especially books, are well-protected and arrive undamaged. Reviewers also appreciate the competitive pricing and the overall high quality of the products received, often finding better value than with other retailers. The service is frequently described as top-class, reliable, and efficient, with many intending to continue using the company as their primary supplier. However, some customers occasionally experienced issues with damaged items upon arrival, despite the generally good packaging. A few other people also felt that the resolution offered for damaged goods was not always satisfactory, leading to dissatisfaction with the overall experience.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Product

Reviewers mention positive feedback about product, often praising the excellent condition of items upon... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and... See more

Service

People report positive experiences with service, often describing it as great, excellent, and even superb.... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent... See more

Reviews shaping this summary

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's pac... See more

I must praise this company's staff from top to bottom. I was in need of a specific workshop manual and needed asap so we had the whole bank holiday weekend to work on this engine. Unfortunately we h... See more

I am always delighted with the speed and efficiency of Speedyhen. All I order from them comes brand new, very well packaged and undamaged and arrives in 2 days time. They also keep me well informed fr... See more

Among the reasons for returning to Speedyhen remain the same....ease of using website, valued discount and speed of service. Also I am kept up-to-date with the progress of order to its delivery.itvall... See more

Company replied

Company details

Book Store

Written by the company

Hatched in 2009, Speedyhen has earned a reputation for providing fast, dependable, and exceptional service. We are proudly one of the UK's leading online retailers for books, music, movies, and more! Our commitment to offering competitive prices and ensuring products are readily available has made us a trusted name in the industry. Our dedicated customer service team is always ready to assist, making Speedyhen a top choice for online book and entertainment retail. Explore our vast selection today and feel free to reach out with any questions - we’re here to help!

Speedyhen.com

Written by the company

FREE UK DELIVERY: We offer FREE UK standard delivery on all orders placed on www.speedyhen.com

Contact info

Unit 10 Faraday Close, WD18 8SA, Watford Hertfordshire, United Kingdom
0203 176 3822
contactus@speedyhen.com
speedyhen.com

4.9

Excellent

6K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Awesome Books

www.awesomebooks.com

4.7

(28K)

BOOKS etc.

booksetc.co.uk

3.2

(209)

Lucius Books

luciusbooks.com

(470)

Bookshop.org

bookshop.org

4.8

(54K)

TGJones

www.tgjonesonline.co.uk

1.9

(72)

World of Books

worldofbooks.com

4.6

(523K)

Rarewaves

rarewaves.com

4.3

(14K)

Forbidden Planet

forbiddenplanet.com

3.3

(1K)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 22, 2026

Speedy isn't just in the name.

Excellent service, the speedy isn't just in the name.

April 8, 2026

Reply from Speedyhen

Apr 23, 2026

Thank you for your feedback and for using Speedyhen

Apr 22, 2026

Always cheapest

Always cheapest on the books l buy and fast dispatch and delivery. Looking forward to dealing with you again.

April 14, 2026

Reply from Speedyhen

Apr 23, 2026

Thank you for your feedback and for using Speedyhen

Apr 22, 2026

Reply from Speedyhen

Apr 23, 2026

Thank you for your feedback and for using Speedyhen

Apr 10, 2026

Delivered quickly

Delivered quickly. 4 albums I wanted for less than £60.00. Couldn’t ask for more. Not been disappointed yet.

April 3, 2026

Reply from Speedyhen

Apr 23, 2026

Thank you for your feedback and for using Speedyhen

Apr 10, 2026

Price

Price, packaging and condition of books all superlative as usual. Best bookshop I've ever used.

March 27, 2026

Reply from Speedyhen

Apr 23, 2026

Thank you for your feedback and for using Speedyhen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look