While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought Mage Knight: Ultimate Edition as I could not really find it anywhere else. The price + shipping was actually cheaper than just the game on Amazon. It made it to my doorstep in a couple of day... See more

Rated 5 out of 5 stars

first time I ordered from Spelshop. I received the game within 48 hours of my order. Well packaged. A very small game ,extremely difficult to find! Very extensive selection of games,seems mainly... See more

Rated 5 out of 5 stars

The package was delivered very fast (less than a week to Slovenia, during Christmas, no less) and I loved the fact, that instead of bubble wrap and other plastic waste, the game was protected by used... See more

Company replied

Rated 5 out of 5 stars

Product was exactly as requested. Shipping from Belgium to US arrived within two weeks, pretty quick! Product was packaged tightly and sealed well, which was important because it was dropped off outsi... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

747 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good service

Very good service. Bought a boardgame online on their user-friendly website and it was delivered without any hiccup a few days later. The content was complete and in perfect condition. The box had some minor sunbleach on the side though.

August 27, 2023
Rated 5 out of 5 stars

Bought a game -- was not dissapointed

Bought Mage Knight: Ultimate Edition as I could not really find it anywhere else. The price + shipping was actually cheaper than just the game on Amazon. It made it to my doorstep in a couple of days -- which was surprising as though I live in Europe, I do live quite a bit away.
There was a brief lack of communication, as I did not receive a tracking code straight after purchase, but that was quickly remedied by emailing customer support (and the game basically arriving the day after my email).
10/10, would buy again.

July 24, 2023
Rated 5 out of 5 stars

Great Sellers!

Accurate description and quick delivery. The people were friendly and quick to respond to requests. Thank you so much!

July 3, 2023
Rated 5 out of 5 stars

A great board game store

Big selection of board games and accessories, quite often I'll find things that are a bit more difficult to find elsewhere (like that specific expansion, or under-the-radar game). Delivery is fast, and everything I've bought has been packed neatly (the occasional Haribo inside the box will always make me chuckle). In a couple of cases that I've needed to contact them, the team has been very responsive, addressing effectively any question. The overall impression I'm getting is that the owners are really into the hobby, pouring their passion onto their business. Highly recommended!

June 1, 2023
Spelshop logo

Reply from Spelshop

Thank you for this wonderful feedback!

Rated 4 out of 5 stars

Review request instead of on time delivery

I'd suggest you make sure your customer gets the product before asking for a review.
Side note: it was supposed to arrive til yesterday tops.
Apart from that the acquistion from your shop was very easy and clear.
Hopefully I will be able to change the review anytime soon.

PS:
The parcel arrived with some delay (7days) partially due to a local festive day (1) but the traceability was really subpar with temporary unknown time of delivery or location.
I am fully aware that that has to do with the company in charge of the delivery, yet some quicker replies from the Spelshop.be Team would be very welcome, hence the change to 4* instead of 5.

Kind regards

May 25, 2023
Spelshop logo

Reply from Spelshop

Hi,

To make sure we don't select the customers who receive the invites they are sent by Trustpilot. They contact customers after several days. For international shipments it is possible the package didn't arrive yet and in this case there also has been a National Holiday in this period that they don't take into account.

I checked the tracking of your shipment and they indeed apologise they didn't meet the timeframe for the delivery. Unfortunately this can happen, but the package is still on track to you.

Rated 5 out of 5 stars

Recommended!

My first purchase here... Web site easy to navigate, with lots of information on games. I like it very much in contrast to some "modern" sites with lots of fluff and no useful information. I got the english version of the game I was after. Games descriptions are perfectly organized with all relevant information. Order was dispatched and delivered very quickly indeed! Highly recommended!

May 1, 2023
Rated 5 out of 5 stars

Great shop

This shop has a lot of tabletop games I couldn't find anywhere else. My order was shipped right away and arrived in perfect condition.

April 26, 2023
Rated 5 out of 5 stars

Bug selection, tiptop prices

I bought quite some games, a bunch on sale, which made me very happy! I suggest this shop to my friends cause of the big and up to date catalogue. Also, check the items on sale, you might find good bargain!

March 28, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look