Spencer Lockwood Solicitors Reviews 

The purchase of my first property in England was very easy with Saifee Choudhury, with clear and efficient communication by email or phone with her. Fast and effective with documentation from EU countries.
Thank you Spencer Lockwood Solicitors for your great team. I recommend them.
Thank you very much!

Initially I had another conveyor/case handler and thought oh no however being given Monika Galuszka as my new case handler turned out to be the best thing that could have happened to me.
The selling of my flat was an absolute nightmare, the buyer gave me the run around for nearly eight months.
Monika was so supportive and encouraging.
Thank you Spencer Lockwood Solicitors for having Monika on your team. I've recommended your company to everyone I know who might need legal assistance because of Monika.
Once again thank you ever so much Monika!

Great service. Highly recommend Emad and his team!..

Was allocated Ria as our conveyancer and in the very beginning all seemed ok.
However it quickly became evident that she could not cope with her workload. After providing several forms multiple times and answering the same question's multiple times things just got worse. Was told by Ria that we were ready to exchange several times only to check with our buyers and vendors, only to be told both were actually still waiting for things from Spencer Lockwood. Eventually when we were in a position to exchange, Ria told me that my bank had not requested to "draw down our funds for exchange in time". Upon calling my bank myself, my bank informed me that no request had even been made by her.
The nail in the coffin was me having to do all the calling around and chasing myself only for Ria to have the audacity to say i would be charged for the "express service" if i continued to call for updates!!
If you do your homework, you will see this company has traded under a few different names in recent years and has been reported a bunch of times and several clients have had successful claims against them. This is all PUBLIC INFO AVAILABLE ONLINE.
In addition, i would be sceptical about some of the 5 star reviews on here, especially the ones with the same surname as Ria herself. 🤔

I just completed my transaction on both of my flats. Monika Galuszka who helped and supported me all through as we had hell of time with the buyers solicitor. If it wasn't for Monika Galuszka we were not be here today her hard working through this difficult time. I very much appreciate her. Big thanks to Monika Galuszka.

Spencer Lockwood’s service was excellent and made the whole process so easy and informative. Nitesh kept us up to date on events and was always available to answer our queries. I am happy to recommend the reliable and professional service provided by the firm.

Nitesh got everything done in a pleasant professional manner with no delays

I just competed on my house purchase today and I just want to give a special shoutout to Ria who made sure everything went so smoothly and promptly! She explained everything to me so well and if I didn’t trust in her we would still be stuck in the enquiries section. She was very helpful from start to the end.

After having to switch case handlers half way through and having to resend a lot of information, they did a great job at getting the exchange done swiftly and efficiently. Communication was great and they made the process stress free and easy for me to handle.

Nitesh was very helpful and swift with my transaction. Thank you for making a stressful situation stress-free!

Great communication throughout the entire process and as a first time buyer they provided clear guidance on what I needed to do

Ria was my case handler and absolutely loved her efforts in allowing me to complete the purchase of my property. She was exceptional and delivered outstanding services. Ria is an asset to the company and always dealt in a friendly manner. Would definitely recommend!

I had a great experience with this firm. they took me on as a client while i was purchasing a house, the handler assigned was called Ria and was very good, always had good responses which were very helpful and quick, she would also inform me of any changes and how the process was, she made it clear what she was doing and what i had to do, and because of this i didn’t have to worry about anything, very good at her job and helped me a lot. definitely recommend this firm

Really disappointing service received via Spencer Lockwood. Our handler was Ria and although initially quite respondent, we were quickly let down and felt disappointed throughout the process with their lack of care or response.


Spencer Lockwood share their SLA as a positive point but our experience was that this SLA was repeatedly used as an excuse for not responding to emails. If we called our handler we'd often hear 'Let me stop you there, we have a 2 day SLA process.' In addition we were often left chasing despite the 2 day SLA being long missed.

Throughout our purchase and sale we also requested on a couple of occasions that our handler call us or call other solicitors in the chain to expedite the process and not once did that happen - very much email only communication.
If you're looking for a conveyancer who will help you to keep pace, it's not Spencer Lockwood.

Finally, the additional costs incurred were excessive. Everything was a min of £250+VAT extra and we were even charged £100+VAT for a contract review despite this being held up due to our case handler's error.

Overall I'd recommend steering clear of Spencer Lockwood. The price is appealing but the service is not!

Brilliant Service from my solicitor Miss Honey Shakeri during a sale of my property and purchasing a new property.

Monika was extremely helpful and went above and beyond to make sure everything went smooth especially as first time buyers she make sure we understood the process and everything that was happening. Would highly recommend Spencer and lockwood and would highly recommend that you ask for Monika

I echo a lot of previous reviews and pass all credit to Monika at Spencer Lockwood. An absolute asset to the firm, she transformed a mess into smooth sailing and has a phenomenal skill with stakeholder management, professionalism and positive demeanor. If you are to instruct this firm on your behalf, I hope Monika is your case handler.

Spencer Lockwood have been great through the whole process of us buying our property. We were kept up to date and fully informed at every stage, communication was really good. Monika went above and beyond to assist us and has been available at all hours throughout the process. Would definitely recommend Spencer Lockwood.

Very poor communication, slow and poor service, a careless disregard for both the chain and the client. Avoid at all costs. Only 2 parties in the sale of a simple freehold property. This companies attitude typifies all that is wrong with so many conveyancing firms.

Monika at Spencer Lockwood was a pleasure to work with. I didn’t once have to chase her up for anything as I have had to do with solicitors in the past. This is my 4th house move and by far my best experience using conveyancing solicitors. I would highly recommend and will most definitely use them again in the future!