Spencer Lockwood Solicitors Reviews 

361
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It's taken me a while to write this review but the whole conveyancing experience with Spencer Lockwood (and Ackroyd Legal!) was bad from the start. I was sorting out my late mother'... See more

Rated 2 out of 5 stars

My property purchase was handled by Spencer Lockwood. It was the most exhausting process. My case had to be taken over by a team leader because the initial case handler was clueless and actually just... See more

Rated 4 out of 5 stars

The redemption of H2B loan was completed successfully at a price unbeatable than other lawyers. The only drawback was it took quite a few months as compared to previous experience but at a higher pric... See more

Rated 5 out of 5 stars

Our first experiences with Spencer Lockwood weren’t the best, being passed around 3 conveyancers and not getting the service we expected. The five stars are all for Monika though - as soon as she was... See more

Company details

  1. Conveyancer

Written by the company

We provide a fast, efficient and bespoke service to clients. • Competitive fees. • Face to face or fully online service to suit your needs.


Contact info

3.0

Average

TrustScore 3 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(361)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Remortgage

After our lender had taken an inordinate amount of time to process our remortgage application, we were thankful to have Emad to process the conveyancing, which allowed this part of the transaction to progress efficiently and without delay. Would definitely use again.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic conveyancing and great service from Ria Lakhani

We had a fantastic experience purchasing our first house with Ria Lakhani at Spencer-Lockwood Solicitors: what an impressive team. Our conveyancing case was uexpectedly difficult, with mortgage delays as well as a seller's agent and seller's solicitor who were challenging to work with. Thankfully Ms Lakhani was able to expertly handle these hurdles got us to the finish line to complete on time. Her communication with us was friendly and precise, and she promptly and thoroughly answered all our questions. We were particularly impressed with the way she persistently pressed the seller's solicitors to ensure they provided all the information required for her enquiries. I can strongly recommend the Spencer-Lockwood division of Ackroyd for conveyancing in London, and especially Ria Lakhani as a solicitor. Thanks for all of your support!

April 17, 2024
Unprompted review
Rated 4 out of 5 stars

Emad

Emad, and the rest of the team at Spencer Lockwood did a good job, and I was happy with the value for money

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Monika!

Monika was consistently responsive and helpful through quite a difficult process involving the bank requesting fire safety documents (that their own policy did not require). Throughout the 6 month process she was calm and diligent and always willing to pick up the phone. Her professionalism and care was of great help to me and my partner. Thank you Monika!

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous experience

Horrendous experience. My sale for a 2 bed flat took nearly 9 months, weeks without contact. Was charged £2400 for this conveyancing which was misleading. My estate agent commented this was a record length of time. Also found my case handler maria rude and actually quite aggressive.. when she was not off sick or on part time hours she was telling me my case was not being treated as a priority as I hadn't paid for that service. Never again

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Good conveyancing services

Spencer Lockwood supported me with a recent sale and purchase. My case handler Monika was a great support in stressful times and really looked after me, particularly in the immediate run up to exchange. Communication was frequent and I was kept up to date. Really appreciate the service.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal

Phenomenal service from Monika Galuszka: speedier than light, ultra-professional, extremely pleasant. We couldn't have hoped for more: will definitely use SL again - especially if we can have Monika.

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

The Spencer Lockwood Conveyancers

The Spencer Lockwood conveyancing service was truly excellent. The sale of my house from first offer to completion took nearly 18 months, but they stayed with it, didn't increase the fees at all and when the purchasers finally came up with the cash they wasted no time getting it done. Demisha Vaughan, the paralegal handling it was exemplary. Highly recommend SL.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Was new to the entire property…

Was new to the entire property conveyancing thing. I had zero experience or understanding of anything.

They helped me understand what I needed to do and when, were easy to get hold of, and got the job done.

Thank you, Demisha!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service received from Spencer…

Excellent service received from Spencer Lockwood for a property transaction. They are very good in job and best part is that extremely approachable. Saifee Chaudhury worked on my case and she had been extremely helpful. What I liked was her fast responses on queries and next steps .

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Had a great experience using this firm! Emad was so helpful, as soon as he took it over from my previous case handler he managed to turn things around completed within a week!

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Honey Shakeri is absolutely…

Honey Shakeri is absolutely outstanding. This is the first time we have purchased a house & have heard many horror stories regarding lead time with solicitors. Honey has responded to me every time on the day when I have had a question & has completed all of the work promptly. Our house purchase has been held up from solicitors above & Honey has managed to push this all along by chasing solicitors so that we could complete before the end of our tenancy. If you are looking for a solicitor, I would strongly advise working with Honey if you are looking for peace of mind & speed. We will always be using Honey in the future & have already highly recommended her to many of our friends & family for when they next need a solicitor.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Estate sale

I have just completed the sale of my late fathers house using Spencer Lockwood. Their fixed price conveyancing was competitive.

However they were incredibly slow and unclear through out. I had to chase a lot and it felt like i had to do the majority of the work.

I had to chase repeatedly for updates. When the buyers solicitors posed questions, my agent just forwarded them to me, then forwarded my responses directly to them, ignoring my questions and queries. I had to investigate a lot of their questions myself and do the work to answer them, without assistance from Spencer Lockwood. Only when i ended up challenging my agent firmly did they start to engage a little bit.

Communications were not clear or timely.

They got the job done, but the agents i dealt definitely did not provide me with a good experience.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

very helpful!

A tricky and long old process, but Ria Lakhani was unbelievably helpful and friendly. She provided support throughout the journey, and always advised next steps.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

We have completed on our property on…

We have completed on our property on 1st March 2024. My partner and I decided to go ahead with Spencer Lockwood Conveyancing and our allocated conveyancer was Monika Galuszka.

Monika from very beginning went above and beyond with our property purchase, working tirelessly and efficiently. Despite the other party being a complex trust structure, Monika made the whole process seamless and as stress-free as conveyancing can go. I would recommend Monika and Spencer Lockwood to anyone.

March 1, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look