Everything worked exactly as I expected. The hospital in Margate was easy to find and there were no long delays in being seen when I arrived. The process was fully explained by the very caring staff... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l... See more
Company replied
Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... See more
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Writing this on behalf of my mother (86 years young) The experience from hospital admission through to the after care has been very satisfactory. Most of the professionals she encountered were very... See more
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Company details
Written by the company
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
Our Hospitals
Written by the company
- Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
- Spencer Private Hospitals - Ashford
- he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
- Spencer Private Hospitals - Canterbury
- The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
- Spencer Private Hospitals - Margate
- The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)
Contact info
Ramsgate Road, CT9 4BG, Margate , United Kingdom
- 01843 234555
- enquiries@spencerhospitals.com
- spencerprivatehospitals.com
Spencer Private Hospitals
4.6
Excellent
457 reviews
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I have had quite a few appointments at…
I have had quite a few appointments at the Spencer and all have been very positive...professional and courteous
August 18, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Reply from Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Slow
Far too long to get MRI scans done and still not got a diagnosis or treatment plan. I've been waiting months now.
August 21, 2026
Reply from Spencer Private Hospitals Ltd
We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.
Efficient staff was paid lots of…
Efficient staff was paid lots of attention
August 13, 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Reply from Spencer Private Hospitals Ltd
We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.
My visit to Spencer hospital
Reception and nursing were very welcoming our doctor listened to every word I mentioned to explain what I was feeling ..he responded by explaining the options available for treatment The Spencer hospital was clean
August 12, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Seen quickly. Friendly and professional.
I had to ask which building to find the facilities but once I found the right building I could see signs that indicated where it was. I was welcomed, signed in and seen quickly. Staff were friendly and professional.
August 5, 2026
Reply from Spencer Private Hospitals Ltd
We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.
Excellent Service
Excellent Service
Everything explained about the surgery and what to expect after the surgery
August 13, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
just being on time and an all round…
just being on time and an all round good exsperience, with professional staff.
July 7, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Dr was charming and helpful
Dr was charming and helpful
Not to long await staff very pleasant
August 7, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Hernia operation
I cannot praise the staff at Spencer hospital enough. From the administration staff to the porter, nurses, surgeon, anaesthetist and caterers I was treated with the utmost care, compassion and professionalism. I was put at ease the moment I walked in and nothing was too much trouble. Thank you for putting my mind at rest and treating me with respect and understanding.
August 11, 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Very polite and welcoming the doctor…
Very polite and welcoming the doctor was excellent in explaining what I needed and what referral was needed. Would love to go there again as was a great experience.
August 5, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
HD appointment & Ashford re ENT issue
HD appointment & Ashford re ENT issue. Dr A al Lani.
It was very helpful timely & as good as can be expected. Couple more appointments awaited
Comenta: very hard to find Spencer Hospital, lack of directions within WHH site.
Took me 22 mins of driving around to park- not acceptable really.
August 12, 2026
Reply from Spencer Private Hospitals Ltd
We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.
Well looked after on arrival
Well looked after on arrival, great communication letting me know the procedure of my operation, operation went so well and was cared for after too made comfortable and made sure I was eating and had plenty of fluids throughout the night , nurses came in very often to check on me and do blood pressure test to make sure I was well and recovering well. All the staff were amazing friendly and looked after me .
August 11, 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Reply from Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
I was able to see a doctor even though…
I was able to see a doctor even though I was late for my appointment.
The staff were all very friendly and efficient.
August 7, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
I arrived a little earlier than…
I arrived a little earlier than appointment time. I was seen earlier and dealt with fairly quickly. The doctor and nurses are always very kind and helpful.
August 11, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
Reception staff and doctor very…
Reception staff and doctor very pleasant. Doctor explained all details fully with no fluff.
August 11, 2026
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
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