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SPI Santé Sécurité / SPI Health and Safety Reviews 108

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Ordering from site and selecting pick up or delivery easy enough. Lacking follow up on delay time for the product - only discovered after calling to ask why I hadn't recieved any email. Telephone serv... See more

Company replied

Rated 5 out of 5 stars

I found boots that were perfect for my upcoming job (pesticide applicator) that I literally could not find anywhere else on the internet! The boots arrived in top condition, in correct size, brand new... See more

Company replied

Rated 3 out of 5 stars

The service was fast, courteous and convenient however one of the la coats came with a missing snap. I don't have time to return or exchange so I'm going to try to fix it myself. The merchandise shoul... See more

Company replied

Rated 5 out of 5 stars

Website was easy to negotiate, found what I needed when most other websites couldn't provide the product size needed. Delivery was two days to the door. One of my better internet experiences.

Company replied

Company details

  1. #1 of 2 best companies in Occupational Safety and Health
  2. #17 of 20 best companies in Business to Business Service
  3. #1 of 1 best companies in Industrial Consultant
  4. #1 of 1 best companies in Safety and Work Wear Store
  5. #1 of 1 best companies in Safety Equipment Supplier
  6. #1 of 3 best companies in Footwear Wholesaler

About SPI Santé Sécurité / SPI Health and Safety

Written by the company

About SPI Health and Safety

Information written by the company

English

Canadian leader in occupational health and safety products and services, SPI Health and Safety proposes comprehensive and specialized solutions which encompass PPE product distribution, consulting services, and training. Your health and safety are our top priority. Let's thrive together! Founded in 1972, SPI Health and Safety is a growing company with 18 branches across the country.

Français

Chef de file canadien en matière de produits et de services liés à la santé et à la sécurité au travail, SPI Santé Sécurité propose des solutions à la fois complètes et spécialisées qui englobent les équipements de protection individuel et services techniques, les services-conseils et les formations. Votre santé et sécurité sont notre priorité. Fondée en 1972, SPI Santé Sécurité est une entreprise en pleine croissance qui possède maintenant 18 succursales à travers le pays.

Visit our Website

With SPI Health & Safety, keeping your workplace safe has never been easier. Access a full range of safety solutions, from high-quality PPE and equipment to expert consulting services. Whether you need safety training, equipment inspections, fit tests, or emergency preparedness solutions, we help businesses across industries maintain compliance and protect their teams. Find everything you need to meet safety regulations and create a secure work environment.

SPI Health & Safety also offers specialized services like gas detection solutions, fall protection systems, and fire prevention equipment, ensuring your workforce is fully equipped for any hazard. Our safety experts provide tailored support, whether you require workplace audits, certification programs, or customized safety plans. Visit SPI.com to explore our full suite of products and services.

We are proud to serve the following industries: Mining, construction, energy, manufacturing, transportation and many more! No matter your industry, SPI Health & Safety is committed to providing quick, reliable, and expert-backed solutions to keep your employees protected. If you need guidance on workplace safety, our team is always available to help.

Discover our 360 offer

Written by the company

PPE, Training, Consulting and more
Discover our 360 offer at SPI Health and Safety ! Find everything your company needs in one place! We have a wide range of PPE to equip your employees for safety. Let our technicians take care of the maintenance and certification of your equipment. We also offer training courses that can be customized to your needs and sector. Would you like to improve your company's safety, but don't know where to start? We have experts on hand to advise you. We're here for you! Contact us for more information.
EPI, Formation, Service-conseil et plus
Découvrez notre offre 360 chez SPI Santé Sécurité ! Retrouver tout ce dont votre entreprise a besoin à un endroit ! Nous avons un large éventail d'EPI pour équiper vos employés pour leur sécurité. Laissez nos techniciens s'occuper de la maintenance et de la certifications de vos équipements. Nous offrons aussi des formations qui peuvent être personnalisées selon vos besoins et votre secteur. Vous aimeriez améliorer la sécurité de votre entreprise, mais vous ne savez pas par où commencer ? Nous avons des experts qui se feront un plaisir de vous conseillers. Nous sommes là pour vous ! Contactez-nous pour avoir plus d'informations.

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4.2

Great

TrustScore 4 out of 5

108 reviews

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Rated 5 out of 5 stars

I just attended confined training and…

I just attended confined training and my trainer george he is amazing and very knowledgeable in terms of teaching and actual practices. Thank for amazing training.

December 19, 2025
Unprompted review
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your kind words! We’re delighted to hear that you had such a positive experience with the confined space training. George’s expertise and practical approach truly make a difference, and we’ll be sure to share your feedback with him.

Thank you for choosing SPI Santé Sécurité, and we look forward to supporting your safety training needs again.

Rated 5 out of 5 stars

Neos Overshoes

Website was easy to negotiate, found what I needed when most other websites couldn't provide the product size needed. Delivery was two days to the door. One of my better internet experiences.

December 18, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your great feedback, James! We’re happy to hear that our website made it easy to find the right size and that your order arrived quickly. It’s especially rewarding to know we could help when other sites couldn’t.

We appreciate you taking the time to share your experience and look forward to serving you again.

Rated 1 out of 5 stars

I placed an order over a month ago

I placed an order over a month ago, but have not received it nor was I charged on my credit card. I do have the invoice showing the Web Order Number as well as an ERP order number. I received an email with a link to a credit application, but didn't want to go through that process for one item. For this item I just wanted to place a credit card order online. I sent an inquiry email, just waiting to hear back.

November 12, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for sharing these details, Barry. We’re sorry for the confusion and the delay you’ve experienced — this certainly isn’t the experience we want to provide.

We appreciate you reaching out by email, and our team will follow up to clarify the situation and help you complete the order in the way that works best for you.

If you’d like quicker assistance, we invite you to contact our Customer Service Center directly at 1-866-861-8111 so we can review your order numbers and assist you right away. Thank you for your patience.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product looks good.

December 4, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your comment, Bruce! We’re glad to hear that your order arrived quickly and that you’re satisfied with the product.

We appreciate you choosing SPI Santé Sécurité and look forward to serving you again.

Rated 1 out of 5 stars

Horrible

Horrible. MAde me wait 3 days for a quote that was supposed to be at lowered price. Quote came 3 days later at same price

November 26, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback, Carlos. We’re sorry to hear that your quote took longer than expected and did not meet what you were anticipating. This certainly isn’t the experience we want to deliver.

We appreciate you sharing the reference number — this will help us review what happened so we can follow up internally and improve our process. If you’d like to discuss the situation further, our Customer Service team is available at 1-866-861-8111 and will be happy to assist you.

Rated 5 out of 5 stars

great service

great service

November 25, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your comment! We’re glad to hear you had a great experience with our service. Your feedback is truly appreciated.

If you ever need assistance again, don’t hesitate to reach out.

Rated 3 out of 5 stars

website was hard to order from

website was hard to order from, i had to try 3 times before it let me process the order.

November 7, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback, Michael. We’re sorry to hear that placing your order required multiple attempts — that’s certainly not the experience we want for our customers. Your comment has been shared with our team so we can improve the online ordering process.

If you ever experience an issue again or need assistance, our Customer Service Center is here to help at 1-866-861-8111.
Thank you for your patience, and for choosing SPI Santé Sécurité.

Rated 1 out of 5 stars

Slow

Took forever to ship. Had to follow up multiple times

October 2, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for taking the time to share your experience. We’re sorry that your order took longer than expected and that you had to follow up more than once. That’s not the experience we want to offer, and your comment has been passed along so we can improve.

If you need anything else or have questions about your shipment, feel free to reach out to our Customer Service team at 1-866-861-8111. Thank you for your patience.

Rated 3 out of 5 stars

Ordering online with you guys was a…

Ordering online with you guys was a pain wish you had a store in Sault Ste Marie as we no longer have anywhere to buy safety gear hopefully the delivery is quick

October 9, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for sharing your feedback. We’re sorry to hear that your online ordering experience was not as smooth as expected. Your comment is important to us, and we’ll make sure it’s shared with our team to improve our process. We understand the challenge of not having a nearby store and truly appreciate your patience. If you need any assistance tracking your order or have questions, please contact our Customer Service Center at 1-866-861-8111 — we’ll be happy to help.

Rated 5 out of 5 stars

Rapidité d'expédition incroyable

Rapidité d'expédition incroyable. Très bon service et bonne qualité du produit

October 8, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Merci beaucoup pour votre commentaire ! Nous sommes ravis que la rapidité d’expédition, la qualité du service et du produit aient répondu à vos attentes. Chez SPI Santé Sécurité, votre satisfaction et la sécurité des travailleurs sont au cœur de nos priorités. Au plaisir de vous servir à nouveau !

Rated 1 out of 5 stars

I cant track my order.

I cant track my order.

September 4, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your message. We're sorry to hear you're having trouble tracking your order.

I will forward your information to the appropriate internal team right away so we can follow up with you as soon as possible.

If you prefer, you can also contact our Customer Service Center directly at 1-866-861-8111 for immediate assistance.

Rated 5 out of 5 stars

That good service

The service is very good thank you SPI

September 8, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Merci beaucoup pour votre retour!

Nous sommes heureux d’apprendre que vous avez reçu l’information nécessaire rapidement et que la livraison s’est déroulée efficacement.

Votre satisfaction est essentielle pour nous — n’hésitez pas à nous recontacter pour tout besoin futur en santé et sécurité!

Rated 5 out of 5 stars

Everything I needed for work and to…

Everything I needed for work and to provide for my family was just a click away. Thanks for that.

August 19, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your thoughtful comment. We're proud to offer the product you need to work safely and support your family — all just a click away.

Don’t hesitate to reach out if we can help you with anything else!

Rated 5 out of 5 stars

Purchase

Excellent chainsaw pants and quick delivery

July 20, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your great feedback! We're glad to hear you’re satisfied with the chainsaw pants and the quick delivery.

Your safety and satisfaction are our priorities — don’t hesitate to reach out if you need anything else!

Rated 2 out of 5 stars

to small for the large size

to small for the large size

July 13, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback. We're sorry to hear that the sizing did not meet your expectations.

If you need assistance with an exchange or have questions about sizing, please don’t hesitate to contact our Customer Service Center at 1-866-861-8111 — we’ll be happy to help!

Rated 5 out of 5 stars

Helpus quickly with our urgent request! Fast delivery!

Nice service, very fast answer and quick action

August 7, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your kind words! We're glad to hear that our team was able to respond quickly and provide the level of service you needed.

If you ever have another urgent request, don’t hesitate to reach out — we're always here to help!

Rated 5 out of 5 stars

satisfactory service

Prompt service, familiar process ( like Amazon )

Possible short age, ( pre-warned ) was filled only a day or two later.

June 14, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your thoughtful feedback! We're glad to hear that you found our ordering process straightforward and familiar, and that the short shipment was resolved quickly as expected.

We always aim to provide prompt and transparent service, and we truly appreciate your trust in SPI Health and Safety. If you ever need assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

Great service, quick fulfillment.

Very helpful phone and email support when ordering. Very quick fulfillment, and helpfull warehouse staff.

July 1, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish — from our phone and email support team to the quick order fulfillment and helpful warehouse staff.

We’re proud to offer a service that’s both efficient and attentive, and we truly appreciate your trust in SPI Health and Safety. Don’t hesitate to reach out again if we can assist you in the future!

Rated 5 out of 5 stars
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback! We're happy to hear that your ordering process was easy and that delivery was quick.We appreciate your trust in SPI Santé Sécurité!

Rated 3 out of 5 stars

Ordering and paying for my purchase was as expected

Ordering and paying for my purchase was without issue. I ordered a CSA approved hard hard (PIP Rocky) which arrived in a reasonable amount of time. The challenge I had was the helmet has a 5yr life span and was manufactured in 2022 so 3 years of it's life have already expired and it hasn't been on a head yet. I paid full price for a helmet that had less than half its life left.

May 7, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for sharing your experience. We're glad to hear that the ordering and delivery process went smoothly. However, we understand your concerns regarding the helmet’s manufacturing date and its lifespan, and we sincerely apologize for any disappointment this may have caused.

Product rotation and shelf life are very important to us, especially for safety equipment like CSA-approved hard hats. We appreciate your feedback and will review this situation internally to ensure better transparency around product manufacturing dates in the future.

Please don’t hesitate to contact our Customer Service Center at 1-866-861-8111 so we can look into this further and find a solution that meets your expectations.

Thank you again for your valuable input — it helps us improve.

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