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SPI Santé Sécurité / SPI Health and Safety Reviews 108

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 3 out of 5 stars

Ordering from site and selecting pick up or delivery easy enough. Lacking follow up on delay time for the product - only discovered after calling to ask why I hadn't recieved any email. Telephone serv... See more

Company replied

Rated 5 out of 5 stars

I found boots that were perfect for my upcoming job (pesticide applicator) that I literally could not find anywhere else on the internet! The boots arrived in top condition, in correct size, brand new... See more

Company replied

Rated 3 out of 5 stars

The service was fast, courteous and convenient however one of the la coats came with a missing snap. I don't have time to return or exchange so I'm going to try to fix it myself. The merchandise shoul... See more

Company replied

Rated 5 out of 5 stars

Website was easy to negotiate, found what I needed when most other websites couldn't provide the product size needed. Delivery was two days to the door. One of my better internet experiences.

Company replied

Company details

  1. #1 of 2 best companies in Occupational Safety and Health
  2. #17 of 20 best companies in Business to Business Service
  3. #1 of 1 best companies in Industrial Consultant
  4. #1 of 1 best companies in Safety and Work Wear Store
  5. #1 of 1 best companies in Safety Equipment Supplier
  6. #1 of 3 best companies in Footwear Wholesaler

About SPI Santé Sécurité / SPI Health and Safety

Written by the company

About SPI Health and Safety

Information written by the company

English

Canadian leader in occupational health and safety products and services, SPI Health and Safety proposes comprehensive and specialized solutions which encompass PPE product distribution, consulting services, and training. Your health and safety are our top priority. Let's thrive together! Founded in 1972, SPI Health and Safety is a growing company with 18 branches across the country.

Français

Chef de file canadien en matière de produits et de services liés à la santé et à la sécurité au travail, SPI Santé Sécurité propose des solutions à la fois complètes et spécialisées qui englobent les équipements de protection individuel et services techniques, les services-conseils et les formations. Votre santé et sécurité sont notre priorité. Fondée en 1972, SPI Santé Sécurité est une entreprise en pleine croissance qui possède maintenant 18 succursales à travers le pays.

Visit our Website

With SPI Health & Safety, keeping your workplace safe has never been easier. Access a full range of safety solutions, from high-quality PPE and equipment to expert consulting services. Whether you need safety training, equipment inspections, fit tests, or emergency preparedness solutions, we help businesses across industries maintain compliance and protect their teams. Find everything you need to meet safety regulations and create a secure work environment.

SPI Health & Safety also offers specialized services like gas detection solutions, fall protection systems, and fire prevention equipment, ensuring your workforce is fully equipped for any hazard. Our safety experts provide tailored support, whether you require workplace audits, certification programs, or customized safety plans. Visit SPI.com to explore our full suite of products and services.

We are proud to serve the following industries: Mining, construction, energy, manufacturing, transportation and many more! No matter your industry, SPI Health & Safety is committed to providing quick, reliable, and expert-backed solutions to keep your employees protected. If you need guidance on workplace safety, our team is always available to help.

Discover our 360 offer

Written by the company

PPE, Training, Consulting and more
Discover our 360 offer at SPI Health and Safety ! Find everything your company needs in one place! We have a wide range of PPE to equip your employees for safety. Let our technicians take care of the maintenance and certification of your equipment. We also offer training courses that can be customized to your needs and sector. Would you like to improve your company's safety, but don't know where to start? We have experts on hand to advise you. We're here for you! Contact us for more information.
EPI, Formation, Service-conseil et plus
Découvrez notre offre 360 chez SPI Santé Sécurité ! Retrouver tout ce dont votre entreprise a besoin à un endroit ! Nous avons un large éventail d'EPI pour équiper vos employés pour leur sécurité. Laissez nos techniciens s'occuper de la maintenance et de la certifications de vos équipements. Nous offrons aussi des formations qui peuvent être personnalisées selon vos besoins et votre secteur. Vous aimeriez améliorer la sécurité de votre entreprise, mais vous ne savez pas par où commencer ? Nous avons des experts qui se feront un plaisir de vous conseillers. Nous sommes là pour vous ! Contactez-nous pour avoir plus d'informations.

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4.2

Great

TrustScore 4 out of 5

108 reviews

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Rated 4 out of 5 stars

No Issues

No Issues. Ordering not a problem, and an email received when shipped.
A tracking number included in the shipment notification email would have been useful, but not a necessity.

May 23, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your positive feedback! We're glad to hear that your ordering experience went smoothly and that you received timely updates.

We appreciate your suggestion regarding the tracking number—it's a helpful detail, and we’ll take your comment into consideration as we continue to improve our service.

If you ever have any questions or need assistance, our Customer Service Center is available at 1-866-861-8111. Thank you for choosing SPI Santé Sécurité!

Rated 5 out of 5 stars

great service on the phone answering my…

great service on the phone answering my questions and shipping our product next day as promised.

May 21, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your kind words! We're thrilled to hear that our team was able to assist you promptly over the phone and that your order was shipped as promised.

Providing reliable service is important to us, and we’re glad we met your expectations. If you need anything else, don’t hesitate to reach out to our Customer Service Center at 1-866-861-8111 or visit our website anytime.

Thank you for choosing SPI Santé Sécurité!

Rated 5 out of 5 stars

Rare gem of a supplier in the work boot industry

I found boots that were perfect for my upcoming job (pesticide applicator) that I literally could not find anywhere else on the internet! The boots arrived in top condition, in correct size, brand new, still in original box and with company tags, labels and information inserts. So incredibly pleased with my purchase and would gladly order from SPI again. I'm going to be the most stylish and safe pesticide applicator in the field.

April 16, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Wow — thank you for this fantastic review! We're so glad you found the perfect boots for your new role as a pesticide applicator, especially after searching everywhere else. It means a lot to know that everything arrived in excellent condition and met your expectations down to the last detail.

We really appreciate your trust in SPI and are happy to hear you’d order from us again. Wishing you comfort, safety, and style on the job — you’ll definitely stand out in the best way!

If ever you need anything else, our team is just a call away at 1-866-861-8111, or you can always browse our website. Thanks again for choosing us!

Rated 5 out of 5 stars

Easy to order

Easy to order
Fast delivery

March 29, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your great feedback! We're glad the ordering process was easy and that your delivery arrived quickly. We appreciate your support and look forward to serving you again. If you need anything, feel free to contact our Customer Service Center at 1-866-861-8111 or visit our website anytime.

Rated 5 out of 5 stars

fast and easy for order

fast and easy for order. nice quality

April 10, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your positive feedback! We're happy to hear that you found the ordering process fast and easy, and that you're satisfied with the quality of the product. If you ever need assistance or have any questions, feel free to contact our Customer Service Center at 1-866-861-8111 or visit our website to place your next order.

Rated 5 out of 5 stars

Good Price, good Product.

Our orders usually come to us fairly quickly. We are happy with the product that we get and the prices are fair.

April 16, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you so much for your kind words! We're glad to hear that you're happy with both the quality of our products and the pricing. It's also great to know that your orders are arriving promptly. We truly appreciate your continued trust and support! If there's ever anything you need, don't hesitate to reach out to our Customer Service Center at 1-866-861-8111 or visit our website to explore more.

Rated 2 out of 5 stars
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback. We’re glad to hear that you received your product, but we understand your frustration with the delivery delay. We’re continuously working with our partners to improve our shipping times and provide a better experience.

If you have any further concerns or need assistance, feel free to contact our Customer Service Center at 1-866-861-8111. You can also visit our website at any time to explore our full range of products and services.

Thank you for choosing SPI Healt and Safety

Rated 1 out of 5 stars

Any body home?…

I have never received confirmation of shipping, nor a timeline or tracking. I cancelled the order but never received confirmation of my wish to do so.

March 1, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Hello,

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused regarding the confirmation and cancellation of your order. As discussed directly with you yesterday, we've resolved the issue by confirming your cancellation request.

If there's anything else we can do to assist you, please don't hesitate to reach out. Your satisfaction remains our top priority.

Thank you again for your patience and understanding.

Warm regards,
SPI Santé Sécurité Team

Rated 5 out of 5 stars

Website was good

Website was good. Easy to use.

Talking to an actual person at the store where my driver was picking up was impossible and a bit frustrating.

My driver had no issues when he arrived.

March 12, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for sharing your experience. We're glad to hear you found our website easy to use and that your driver had a smooth pickup.

We sincerely apologize for any frustration you encountered while trying to reach our team at the store. Your feedback is important to us, and we will look into improving our in-store communication to enhance future experiences.

We appreciate your understanding and look forward to serving you again soon.

Warm regards,

SPI Health and Safety Team

Rated 4 out of 5 stars

Delivery was long

Delivery was long, but otherwise product is great.

January 27, 2025
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for sharing your feedback. We're glad to hear that you're happy with the product you received! We apologize for the delay in delivery and appreciate your patience and understanding.

We're always working to enhance our delivery processes and hope to serve you even better in the future.

Thanks again for your valuable feedback!

Warm regards,

SPI Health and Safety Team

Rated 1 out of 5 stars

The boot grips arrived on time

The boot grips arrived on time. They seemed to fit well when I first put them on my boots. Now to try them...
Well they worked well for a couple of hours then I found myself tripping over the grip as it had moved and eventually was going to come off my boot. Removed them and reapplied to boots and the same thing happened after a shorter while. Useless to me

January 10, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Don't hesitate to contact our customer service department, who will certainly be able to answer your questions on how to use and adjust the studs properly. Sometimes, it's just a small detail we've missed to get the perfect fit!

Rated 3 out of 5 stars

We ordered different sizes of gloves

We ordered different sizes of gloves , one size was missing and we recieved a different kind of glove instead.

January 23, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

We are sorry that one of our warehouse employees made a mistake while assembling your order. Please do not hesitate to contact our customer service department so that we can rectify the situation.

Rated 1 out of 5 stars
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

We're sorry that we didn't receive your package within the timeframe mentioned by our carrier. Please do not hesitate to contact us if this happens again at customer service to see how we can rectify the situation.

Rated 5 out of 5 stars

Everything you need in one website!

I appreciate their fast delivery and all the new products you continue to add to your inventory, very helpful to be able to acquire all the equipment I need in one location! Thank you

January 3, 2025
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you very much for this positive comment! We're glad you enjoyed your stay with us. We look forward to seeing you again!

Rated 5 out of 5 stars

A range of choice in product

A range of choice in product, quality and price.

December 31, 2024
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Reply from SPI Santé Sécurité / SPI Health and Safety

We strive to have a wide range of choices from the best suppliers so you can find what you need. Thank you very much for your comment!

Rated 1 out of 5 stars

Guess they dont need to sell

They basically told me that they dont ship to P.O boxes, and not only that but also I was supposed to pay 200$ extra just for the shipping. I replied them saying that Canada Post ships here (a pre-paid box for 5 Kg is around 40$) so I guess they dont really need to sell. Wanted to support people in Quebec but I saw they dont really look for options.
Given the bad experience, I will give my money to amaz on.

December 23, 2024
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback. We’re sorry to hear about your experience. We understand your frustration regarding shipping costs and our policy for P.O. Boxes. Our goal is always to offer the best service and options for our customers, and we’re sorry this didn’t work out for you. Our shipping policies are in place to ensure safe delivery and are based on the specifics of each order, including delivery to remote areas and hazardous materials, which can increase the price. We appreciate your support for local businesses, and we’d be happy to discuss this situation further if you'd like to reach out to us directly. We hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

Nice product and service

Nice product and service

November 18, 2024
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for the 5 stars! We’re so glad you’re happy with both the product and the service. We’re always striving to excel at both to help keep everyone safe at work. Looking forward to serving you again soon!

Rated 2 out of 5 stars

Expected date of Delivery?

I have not heard as to when I could receive my order. I’d like to know.

December 7, 2024
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for your feedback. We understand how important it is to know the status of your order. If you’re logged into your account on our website, you can check the delivery status under the 'Order History' page. If you’re not logged in, you should receive email notifications with any updates on your order. We’re currently working on integrating direct access to the carrier’s delivery information, and while this is a process that takes time, we’re committed to making it as seamless as possible. If you have any questions, please don’t hesitate to reach out!

Rated 5 out of 5 stars

First time ordering anything from this…

First time ordering anything from this site.

Found you on line and you had the insulated gloves I was looking for.

Ordered them on line and the next day they arrived.

VERY impressed, Thank you

December 2, 2024
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Reply from SPI Santé Sécurité / SPI Health and Safety

Thank you for the amazing 5-star review! We’re thrilled that you found exactly what you needed and that your order arrived so quickly. We’re always happy to impress, and we look forward to serving you again in the future!

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