Spike Reviews 

180
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

This is an awesome website but unfortunately I realised its too costly for me. I have tried cancelling according to the guidelines, but nothing seems to work for me as an individual. I am not on a T... See more

Company replied

Rated 2 out of 5 stars

It took over my regular Mac mail client where I have good control over scanning and deleting eamils esaily and quickly. Each email deletion took 3 or 4 mouse clicks whereas on my regular email I could... See more

Company replied

Rated 3 out of 5 stars

Have been a user for about six months and upgraded to paid version. Recently the android app has stopped working and I was asked by support to uninstall and reinstall to solve problem. I've done... See more

Company replied

Rated 5 out of 5 stars

Spike is an amazing team communication platform. It combines email, group chat, video calls, and notes - in one seamless app. But best of all - it turns boring-old emails into a chat-like experienc... See more

Company replied

Company details

  1. Software Company
  2. also in
  3. Web Collaboration Platform

About Spike

Written by the company

Spike is a conversational and collaborative email application that turns legacy email into a synchronous chat-like experience, adding tasks, collaborative notes and multimedia to create a single feed for all of your work.

Contact info

3.2

Average

TrustScore 3 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically takes over 1 month to reply

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3.2

All reviews

(180)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

A Nigerian man was trying to solicit…

A Nigerian man was trying to solicit child pornography and sell drugs using this app and i passed the information on to the correct authorities but unfortunately this scammer/ online predator used this app and whatsap amd as great as the encryption is on these apps i dislike how these apps help scammers and pedophiles+ drug dealers get away with their sickening crimes and these companies are willing to protect their identities.

July 8, 2025
Unprompted review
Spike logo

Reply from Spike

Hi, please reach out to us via chat@spikenow.com so we can properly address this user. As always, we advise avoiding speaking with strangers on the internet.

Rated 3 out of 5 stars

I like the way I fell secure

I like the way I fell secure
But I don't like the act that company deactivate my account

July 3, 2025
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you with this issue.

Rated 5 out of 5 stars

I had a wonderful experience using this…

I had a wonderful experience using this app for my daily work emails. Initially, I was blocked out, but their support team was actively working to resolve my issue. They managed to fix it within 24 hours. Great job, Spike support, for helping me out! Your app definitely deserves a 5-star rating!

June 23, 2025
Unprompted review
Spike logo

Reply from Spike

Thanks for your love😎. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 5 out of 5 stars

It delivers messages in no time

May 5, 2025
Unprompted review
Spike logo

Reply from Spike

Thanks for your love 😎. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 1 out of 5 stars

I cannot get the information or email…

I cannot get the information or email address to get in touch with the spike customer service to report my account being hijacked not hacked. This person has linked himself to my account since like May 5 . And no one seems to give me an honest & unconfusing answer.

May 4, 2025
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you with this issue.

Rated 3 out of 5 stars

Supportive and encouraging

Dear Spike Support Team,

I am writing to respectfully request a review of the recent suspension of my account. I received a message stating that my access has been temporarily suspended due to a possible misuse, currently under investigation by your fraud department.

I want to clarify that I have not engaged in any fraudulent activity. However, I did recently misplace my phone, and during that time, it is possible that a third-party login occurred through another app connected to my account. I believe this may have triggered the suspension by mistake.

I’ve already submitted a couple of messages but haven’t received a response yet. I kindly urge your team to review my case as soon as possible, ideally within the next three days, as I depend on access to my account for important communications and tasks.

I’ve also attached the relevant documentation to show the timeline and situation regarding my misplaced phone, and I hope this helps resolve any confusion.

Please let me know if any additional information is needed. I appreciate your attention and assistance.

Kind regards,
[Mary Johnson]
[Thanks for your support]

May 8, 2025
Unprompted review
Spike logo

Reply from Spike

Hi Mary, thank you for reaching out. I will take a look. Can you please reach out to chat@spikenow.com to follow up? We will be sure to look into the matter.

Rated 1 out of 5 stars

Unable to login to Spike

Unable to login to Spike. I sent an email to support and continue to receive canned responses after I told them I was uninstalling it.

Stop, already!

April 30, 2025
Unprompted review
Spike logo

Reply from Spike

Hi I am sorry you were unable to sign in. Please reach out to chat@spikenow.com, and we would happily assist you in logging in, and resolve any other issues you might have.

Rated 5 out of 5 stars

Spike is very easy to sign up to

Spike is very easy to sign up to, navigate and very secure. Very pleased with it.

April 4, 2025
Unprompted review
Spike logo

Reply from Spike

Thank you for the kind words Maria! We're glad you're loving Spike app and all of the productivity tools it offers. If you ever need assistance, we're here: chat@spikenow.com🤩

Rated 2 out of 5 stars

It took over my regular Mac mail client…

It took over my regular Mac mail client where I have good control over scanning and deleting eamils esaily and quickly. Each email deletion took 3 or 4 mouse clicks whereas on my regular email I could delete each on or several at a time with one mouse click after selecting. There are also limits to the amount of data you can send in an email so you have to pay Spike well over $100 to upgrade. I have wiped this invasive software off all my devices.

April 12, 2025
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you. We are an email client, and therefore do not take over your email, but work in tandem with it. Similar to other email clients. You are not forced to use Spike, or download our email app, so the word invasive is inaccurate.

Rated 5 out of 5 stars

Spike was my nickname instead of Mike…

Spike was my nickname instead of Mike This app is clearly shown easy peasy to clone with other in a wink. Causing instant replies more so than some larger links. Top of the class looking thru glass ever to feel wanted and seal affection truly Michael S Ball author poet artist composer and I like to sing getting applause like Spike indoor..

March 29, 2025
Unprompted review
Spike logo

Reply from Spike

Thanks for your love 😎. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 5 out of 5 stars

spike is awsome

i dont know its just so good!

March 27, 2025
Unprompted review
Spike logo

Reply from Spike

Thanks for your love ____😎. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 5 out of 5 stars

That good 😊 I want new one please,

That good 😊 I want new one please,

March 17, 2025
Unprompted review
Spike logo

Reply from Spike

Thanks for your love 😎. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 1 out of 5 stars

Deleted my account but still getting…

Deleted my account but still getting daily spam emails from them, despite unsubscribing multiple times. Not much I can so but report as spam and tell people to stay away if you respect your time and privacy.

March 13, 2025
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you with this issue.

Rated 1 out of 5 stars

Be careful of the scam

Be very careful of this site , I used it for a week and the person that asked me to go on it . Was first on words with friends. I had been playing words with friends for months with a man called Marcel his profile on here and words with friends is fake his messages were very romantic then out of the blue he said he was robbed in cape town and needed financial support .he is trying to scam people sincerely Brenda

December 24, 2024
Unprompted review
Spike logo

Reply from Spike

Hi there, please report this user to us at chat@spikenow.com. We take security and privacy very serious and will block this user if they have not been already.

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