Spike Reviews 172

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is an awesome website but unfortunately I realised its too costly for me. I have tried cancelling according to the guidelines, but nothing seems to work for me as an individual. I am not on a T... See more

Company replied

Rated 2 out of 5 stars

It took over my regular Mac mail client where I have good control over scanning and deleting eamils esaily and quickly. Each email deletion took 3 or 4 mouse clicks whereas on my regular email I could... See more

Company replied

Rated 5 out of 5 stars

Spike is an amazing team communication platform. It combines email, group chat, video calls, and notes - in one seamless app. But best of all - it turns boring-old emails into a chat-like experienc... See more

Company replied

Rated 5 out of 5 stars

Spike was my nickname instead of Mike This app is clearly shown easy peasy to clone with other in a wink. Causing instant replies more so than some larger links. Top of the class looking thru glass ev... See more

Company replied

Company details

  1. Software Company
  2. Web Collaboration Platform

About Spike

Written by the company

Spike is a conversational and collaborative email application that turns legacy email into a synchronous chat-like experience, adding tasks, collaborative notes and multimedia to create a single feed for all of your work.

Contact info

3.2

Average

TrustScore 3 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This app has made me keep in touch with…

This app has made me keep in touch with many friends and family members and I'll give a 10 star 🌟 to the app. Thank you for making my job and chat easier.

June 20, 2024
Unprompted review
Spike logo

Reply from Spike

Thanks for your love 😎. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 5 out of 5 stars

One More thing to update

All the thing on this app is great and make and everything more simple especially texting friends.But i have one opinion to the app is the calling if they can update so when you call it should be ringing that

October 31, 2024
Unprompted review
Spike logo

Reply from Spike

Thanks for your love 😎. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 3 out of 5 stars

The app is really nice and I enjoyed…

The app is really nice and I enjoyed it. But sometimes our message are been ignored and not sent after sending I want you guys to work on that and improve. You guys are definitely doing a great job and I really do love the app.

May 10, 2024
Unprompted review
Spike logo

Reply from Spike

I appreciate the kind words! Send a message to chat@spikenow.com and we can help you with this sending error.

Rated 1 out of 5 stars

Won’t take my password

Won’t take my password, can’t get on Spike I’m an old widow, can’t get on

September 23, 2024
Unprompted review
Spike logo

Reply from Spike

Would you please send our team a message to chat@spikenow.com and let us know what you're experiencing, which account you're trying to connect and which device you're on? We'll be happy to help you get connected.

Rated 5 out of 5 stars

I love all the Gifs on here

I love all the Gifs on here, and the Magic message it's mind blowing, thank you Spike, have a blessed day!

September 25, 2024
Unprompted review
Spike logo

Reply from Spike

Thanks for your love Eric😎. If you have any questions, feel free to chat with us at chat@spikenow.com.

Rated 5 out of 5 stars

differencest a little bit different…

It's at first a little bit different from other programs, but after a while it felt superb, honestly speaking, I'm still discovering a lot of spike'possibilities.

September 22, 2024
Unprompted review
Spike logo

Reply from Spike

We're glad you're enjoying Spike's powerful inbox and conversational email app. If you ever need assistance, we're here: chat@spikenow.com🤩

Rated 2 out of 5 stars

Whenever I reset settings on Spike

Whenever I reset settings on Spike, it get rids of all my profile pictures and group chat pictures. Sometimes when we are on a chat ad someone sends us a message, the blue dot stays until you click onto a different chat and go back onto the original chat a few times and we would often get FULL MSSAGE where we couldn't see the message unless we clicked on the FULL MESSAGE button

September 16, 2024
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you.

Rated 2 out of 5 stars

I CAN'T LOG INTO MY SPIKE ACCT

I CAN'T LOG INTO MY SPIKE ACCT. SOMEONE HAS STOLEN MY IDENTITY. PLEASE HELP.

September 15, 2024
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you!

Rated 5 out of 5 stars

Clean up my email inbox

I like the ability to clean up my email and prioritize. Good chat platform.

September 10, 2024
Unprompted review
Spike logo

Reply from Spike

You got it! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. Keep enjoying! If you ever need any assistance, we're here: chat@spikenow.com😎

Rated 5 out of 5 stars

I am trying to log into your app now

I am trying to log into your app now
I am trying to login to your app now

September 4, 2024
Unprompted review
Spike logo

Reply from Spike

Hi there, we had a temporary connectivity issue, but it has since been resolved. Please try again and reach out to chat@spikenow.com if you have any further issues.

Rated 1 out of 5 stars

I am paying spike $8.00 per month for…

I am paying spike $8.00 per month for My Spike account has been owned with my wife jes@hotmail and jes@hotmail I own spike again from about 5 years before my wife. Now I own wj@gmail multi owners over time causes me problems now. Please fix. password is a problem.

August 14, 2024
Unprompted review
Spike logo

Reply from Spike

Would you please send our team a message to chat@spikenow.com and let us know what you're experiencing, which account you're trying to connect and which device you're on? We'll be happy to help you get connected.

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE! Safety system failed due to damaged wiring. Door would not go down and stay down. Spike's responded on the day of the call. Two very nice and experienced men fixed the wiring problem and installed new lights for about what others are charging for the service call alone. Extremely pleased with this small business. highly recommend

August 12, 2024
Unprompted review
Spike logo

Reply from Spike

🥳 Keep enjoying Spike!

Rated 3 out of 5 stars

I have 1 email address as I am a single…

I have 1 email address as I am a single woman. A associate told me about Spike. But when I went into it, it said $83 something a year not what I was looking for!

August 11, 2024
Unprompted review
Spike logo

Reply from Spike

Please send our team a message to chat@spikenow.com and we will be glad to help you get started. Spike can be used for free with one email.

Rated 5 out of 5 stars

Spike (more than) Email Application is a Game Changer!!

Spike has become my final 'go to' solution for emails. Mobile and PC ( or iOS) alike. Spike (not SPARK, although Spark is nice, it's AI capabilities are not a dealbreaker to lose the features you lose if switching to it, from Spike) is MORE than just an EMAIL. Which is what I love about it. It has all the features I need to mass unsubscribe/delete/manage multiple inboxes - the price point is super reasonable, and to top it off ITS NOT JUST EMAIL! Wait - Did I mention that it's not JUST e-mailing you can do with Spike? NOTES + TASKS + E-mail = One Stop Shop, never have to leave your main app and have a central location for your inbox, Calendar and Events, Todo Tasks and Reminders, and even Notes/Ideas/Snippets - basically as long as Spike is open all day on my PC - anytime something comes to mind that I need to remember or take note of, something I dont wanna forget or an upcoming Event - I have this one central location for everything to live happily ever after in one organized hub. Top it off with the AI features it provides and we have a winner! Spike (more than) E-mail - Just get it, you wont be disappointed!!

August 1, 2024
Unprompted review
Spike logo

Reply from Spike

Hello there, We're glad you're enjoying Spike's powerful inbox and conversational email app. Feel free to spread the joys of productivity by sharing Spike with colleagues and friends. If you ever need assistance, we're here: chat@spikenow.com🤩

Rated 1 out of 5 stars

response to issues is terrible

response to issues is terrible. How can my account be locked from using the app. when my email provider has no issues. Support is not responding

July 28, 2024
Unprompted review
Spike logo

Reply from Spike

Our team replies to all messages sent to us within 24 hours. If you did not get a reply, then there may have been a technical issue with the message you sent. Please send our team a message to chat@spikenow.com and we will be glad to help you.

Rated 5 out of 5 stars

thank you some how I am able to use my…

thank you some how I am able to use my spikenow with your help

July 24, 2024
Unprompted review
Spike logo

Reply from Spike

I'm happy we were able to help you enjoy Spike! 🥳 Keep enjoying Spike and if we can ever help with anything, feel free to message us: chat@spikenow.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look