I absolutely adore this shop. Customer service is so exceptional - they are so devoted that they'll field so many questions via socials to find you the thing you most want. Always going above and beyo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to buy these beautiful hand made green glass glasses from Spindle Sister earlier this, but they were sold out. I asked if they were going to get more and I was delighted when they remembered... See more
Company replied
Superb products, ethically sourced and beautifully presented; what's not to love about this amazing brand?! What I do love the most though is how thoughtfully curated their range of products is; it re... See more
Love Spindle by Sisters - they go over and beyond in terms of customer service. Have bought from them on multiple occasions and love the range they over, their ethics, and its a bonus that they are Mi... See more
Company details
Written by the company
SPINDLE Champions of the slow living movement and lovers of 'Mother Nature', is a sustainable homewares brand producing natural, biodegradable, and sustainable pieces that are gentle to people and the planet. It is dedicated to supporting artisans dependent on traditional handicrafts from around the world. Modern patterns and motifs as well as vintage textiles used in their produced pieces subtly convey cultural heritage of the region they come from.
Contact info
16 Cook Street, WS109RR, Wednesbury, United Kingdom
- hello@spindlebysisters.com
- spindlebysisters.uk
4.9
Excellent
340 reviews
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Wonderful company!
Such a wonderful company with thee best ethics - beautiful items in stock, always so lovingly packaged.
June 10, 2026
Reply from Spindlebysisters
Thank you Lisa, as always, appreciate you and your support. x
Beautiful keffiyeh
An excellent experience, the keffiyeh arrived very quickly and was nicely packaged too. I’m looking forward to wearing it once the weather cools a little.
June 19, 2026
Reply from Spindlebysisters
Thank you so much for your support 🇵🇸🇵🇸
Great experience
Easy to order, processed and dispatched very quickly as was the delivery. Informed of where in the delivery process we were. Scarf very beautiful and well made with such a lovely thank you card, making you feel valued as a customer. Just wonderful, thank you.
June 18, 2026
Reply from Spindlebysisters
Thank you so much, we're so glad the small touches elevated your experience of shopping with us. We look forward to welcoming you again.
Spindlebysisters had the product I'd…
Spindlebysisters had the product I'd been trying to buy elsewhere for a long time without success. Fast delivery, very pleased - thanks!
June 12, 2026
Reply from Spindlebysisters
Thank you so much for your support 🇵🇸
Excellent.
June 12, 2026
Reply from Spindlebysisters
Thank you so much for supporting and championing us x
What a delightful experience
I wanted to buy these beautiful hand made green glass glasses from Spindle Sister earlier this, but they were sold out. I asked if they were going to get more and I was delighted when they remembered and emailed me to say they were back in stock. The glasses arrived promptly, beautifully packaged and they are even more gorgeous than I expected and the added bonus is that I get to support the artisans who made them.
June 11, 2026
Reply from Spindlebysisters
Thank you so much Gemma, we're so glad you loved the glasses. Sometimes it's really hard to capture the true beauty of products from behind the lens but I'm glad they exceeded your expectorations. we hope they bring you many many years of joy. Thank you for supporting Palestinian made 🇵🇸
Hand-picked products sent with care
Items are great quality and as described. Everything arrived really well wrapped, I was excited to open my parcel! Maybe not next day delivery, but I could feel the care that my order had received, and I would not hesitate to order again. I'm actually already looking at more items!
June 7, 2026
Reply from Spindlebysisters
Thank you so much for shopping with us Sophie, your kind words and support mean the world. We look forward to welcoming you again.
Care and personal touch
They took great care with the packaging to ensure they arrived to me safely. The delivery was fast and efficient. Personalised care. Ethical company. I love the products I received.
May 28, 2026
Lovely keffiyeh, quick delivery
I received my beautiful, genuine Palestinian keffiyeh and I'm very pleased with the quality, size, colour and how quickly it was dispatched and delivered. Many thanks.
May 28, 2026
Great service
Bought a framed embroidery as a gift for a friend. Arrived quickly and as advertised - a beautiful handmade work, safely packed and delivered.
May 12, 2026
Reply from Spindlebysisters
So glad it arrived in time for your friend. We hope it brings them many many years of joy. Thank you for supporting Palestinian made.
Really easy and fuss-free to deal with…
Really easy and fuss-free to deal with and the lovely embroudered bookmark came very quickly.
May 21, 2026
Great communication and speedy…
Great communication and speedy delivery! The product I originally ordered was no longer available but Homaira was super helpful in assisting with choosing another option. The keffiyeh I received was in perfect condition, as described, and authentic.
May 16, 2026
Reply from Spindlebysisters
I'm glad I could have help and that you managed to get another keffiyeh. 🇵🇸🇵🇸
Great quality and arrived as described
Great quality and product arrived as described, selection is great although would love to see more of the sold out keffiyehs but may be they are missing due to the dreadful conflict in Palestine
May 18, 2026
Reply from Spindlebysisters
We'll try our best to get some more of the sold-out colour, let us know if there is anything specific you'd like and we'll try and source it.
Fine quality item
Fine quality item, exactly as described and at a reasonable cost. A user friendly site with great service. The package arrived promptly. Thank you.
May 12, 2026
It was perfect all around
It was perfect all around. I got exactly what i ordered but beautifully wrapped. It arrived very quickly. So happy with them and will keep using them again.
April 29, 2026
Spindle By Sisters is my go to for…
Spindle By Sisters is my go to for gifting to friends & family. I absolutely love their values, the quality of their goods (food and otherwise!) and their customer service.
It makes such a difference knowing the items I purchase support artisans around the world.
April 20, 2026
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