Spiralseven Reviews 

135
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Absolutely 💯 wouldn't buy again from them. Bought a barbour top for my husband and didn't receive so got intouch with post office and the told me that has been delivered to wrong address because wro... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! Super quick was dispatched in a short matter of days from ordering ! Fairly surprised as I’ve never ordered from this website before so assumed a 5-7 day delivery would be expected... See more

Company replied

Rated 5 out of 5 stars

Having read 1 or 2 of the negative reviews I think these ppl need to grow up, 1 for receiving a newsletter? Grow up. Aaron at Spiral Seven is probably the most helpful genuine man you will find. Hi... See more

Company replied

Rated 5 out of 5 stars

Spiralseven is one of the UK’s best designer stores with a large range of stylish garments & bags! They ship same day if purchases are made before 4pm! This UK clothing company definitely co... See more

3.5

Average

TrustScore 3.5 out of 5

135 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(135)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

Excellent quality, delivery was fast and received notifications on delivery schedule from placing my order.
Fantastic service.

Thank you

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Feedback

Very fast delivering process, constantly kept me upto date with the process of the parcel.
Would recommend this website to order from again.

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

I didn’t have a very good experience…

I didn’t have a very good experience with your company as I was scammed and it was through your company. I did email you to try and stop the transaction as I had a notification email to say the cost was being delivered.
My response was they couldn’t do anything!

November 27, 2019
Unprompted review
Spiralseven logo

Reply from Spiralseven

Hi Gemini

Thank you for taking your time to leave feedback.
After reviewing your case I can see that you made this purchase through our eBay store and because the item was already shipped & delivered via royal mail we were unable to refund your transaction.
As advised you are protected by eBay & PayPal and by raising a claim you would receive a full refund.

Many Thanks

Spiralseven

Rated 5 out of 5 stars

5 star

Super swift delivery and a first class customer service. Highly recommend.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

More than helpful

Had an order go missing in the post. Martina was straight on it and was more than helpful. Shipped out a replacement right away and was with me the next day.
Thanks martina, much appreciated 👍

November 18, 2018
Unprompted review

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