Spirit Casino Reviews 

480
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the extensive variety of games and slots, finding many options and an easy-to-use platform. The smooth navigation, great visuals, and overall speed of the website contribute to a positive user journey. However, some customers also noted significant issues with withdrawals and the verification process. People reported difficulties getting their money out, facing slow processing, unexpected account disabling, or complex verification requirements. Additionally, some reviewers were not happy with customer service, describing interactions as unhelpful, slow, or providing generic responses.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with many reporting significant issues with... See more

Website

Clients share ambiguous opinions on website functionality and user experience. Many reviewers praise the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers praising the quick,... See more

Product

Users describe positive interactions with the product, highlighting a wide variety of good games and slots... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of making deposits and withdrawals,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

recently signed up here at spirit casino: good customer service excellent wide range of my favourite slot game to play . easy to use platform. so far so good . i havent made a withdrawal yet but if an... See more

Company replied

Rated 4 out of 5 stars

I am new to Spirit Casino. I enjoy everything about the casino. The only thing I have not yet experienced is a withdrawal. So I’m not sure how that will go. The customer service is quick and efficient... See more

Company replied

Rated 4 out of 5 stars

The general server speed of the slots impressed me initially, as I don't like alternating speeds of a slots reels when playing. Understanding this positive experience of mine, won't factor into most o... See more

Company replied

Rated 5 out of 5 stars

Really great site, offer so much promotions, i love especially fast withdrawals and also i win big only from free spins from 1st deposit bonus. Really exclusive site. Withdrawal on revolut less than 3... See more

Company replied


Company details


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3.4

Average

TrustScore 3.5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(480)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best casinos I’ve played on …

One of the best casinos I’ve played on recommend this casino 💙

September 3, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Chicago,

Thanks for your feedback! We’re thrilled to hear you consider us one of the best casinos and recommend it to others.

Happy gaming,
Spirit Casino

Rated 4 out of 5 stars

Very good matchs

Very good matchs

September 1, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hello Hayden,

Thanks for your feedback! We’re glad you’re enjoying the matches.

Keep having fun,
Spirit Casino

Rated 4 out of 5 stars

Relatively quick with payouts good…

Relatively quick with payouts good returns and great games

September 7, 2025
Unprompted review
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Reply from Spirit Casino

Hello Ceee,

Thanks for your feedback! We’re glad you enjoy the quick payouts, good returns, and great games.

Happy gaming,
Spirit Casino

Rated 1 out of 5 stars

after 1 month i finally got paid out my…

after 1 month i finally got paid out my 1200 dollars yesterday after 28 emails sent 10 of those were sending selfies as you had to show your elbow my account is still closed and would not recommend this casino stay far away from it

July 24, 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review, and we are sorry to hear that it took so long and so many steps for you to receive your payout. We understand how frustrating repeated document requests can feel. We regret that your account remains closed and that your overall experience was negative. Please reach out to our support team again so your case can be reviewed further. Our goal is to provide fair and transparent service to every player.

Rated 1 out of 5 stars

I won 14k a couple of weeks back

I won 14k a couple of weeks back
I couldn’t believe it . I usually have only won 4-800 .
Was sent a congratulations email by them. I was able to withdraw 10k , 5000 a week as that’s the limit . Which I understand , now on my final 4K I sent a withdrawal request and they have now disabled my account. They want me to upload documents to my account which I can’t access and they will probably wipe my winnings from profile I’m so disappointed, it was my favourite casino

August 25, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Thank you for your review, and congratulations on your win. We are sorry to hear that your final withdrawal could not be processed because of account restrictions. We understand how frustrating it is when verification is requested but you cannot access your account. Please contact our support team again so your case and documents can be reviewed properly. Our goal is always to ensure fair payouts and transparent communication.

Rated 1 out of 5 stars

Short changed their hopeless and rude they couldn't…

There hopeless and rude they couldn't fix up a situation for me so they blocked me and used the excuse that I have a gambling problem and kept my money u urge no one to trust this site .Lana was very rude and tried to show love for the customer but was underlining an escape route only to block my account a experience of lack of support and robbery.

August 4, 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review, and we are sorry to hear that your account was blocked under such circumstances. We understand how upsetting it feels to lose access to both your funds and proper support. Cases related to responsible gambling and account closures should always be handled with care and clear communication. Please contact our support team again so your situation can be reviewed in detail. Our goal is to ensure fair treatment and transparency for all players.

Rated 1 out of 5 stars

Do not trust this site.

Do not trust this site.

I played here for a few weeks. My first withdrawal went without a hitch. But then I had a large withdrawal. Customer service and VIP service would not tell me why I couldn’t get it out after I met all verification steps. They kept telling me it was a “unique” situation and that I couldn’t be paid with no other details. I have pics of all correspondence which shows how shady this place this.

July 22, 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review, and we are sorry to hear about the issues you faced with your large withdrawal. We understand how frustrating it is to complete verification and still not receive a clear explanation. Your feedback shows us the importance of more transparent communication with players. Please reach out to our support team again so your case can be reviewed in detail. Our goal is to ensure payouts are handled fairly and with clarity.

Rated 5 out of 5 stars

I'm thrilled with Spirit Casino

I'm thrilled with Spirit Casino. Verification was quick, and I received my payout the very next day. The chat is also great; you don't have to wait long for an agent, and the people are very nice and patient

July 26, 2025
Unprompted review
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Reply from Spirit Casino

Dear Janine,

We’re absolutely delighted to hear you’re thrilled with your experience at Spirit Casino! Your smooth verification, next-day payout, and the friendly, efficient chat team are exactly what we strive to deliver for every player.

Knowing we’ve hit the mark for you means everything - we’ll keep up the great work to ensure every visit feels just as seamless and enjoyable.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

System is easy to use fast and no…

System is easy to use fast and no glitching,great game selection and promotions

July 26, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi Nathan,

Smooth, glitch-free, and packed with great games/promos? That’s the Spirit Casino guarantee! Thrilled you’re loving the experience - we’ll keep it fast, fresh, and fun.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

Great casino and games

July 26, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi Simone,

Thanks for the love! We’re thrilled you’re enjoying our top-tier games and overall vibe - that’s what we’re all about!

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

Spirited review

I like the variety of providers and the layout of the casino. I enjoy the decent match and free spins bonus that the welcome offer provides.

July 19, 2025
Unprompted review
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Reply from Spirit Casino

Hello Lynette,

Thanks for your great feedback! We’re glad you appreciate the variety of providers, the casino layout, and the welcome offer with match bonuses and free spins.

We hope you continue to enjoy your time with us!
Spirit Casino

Rated 5 out of 5 stars

The best thing about spirit casino is…

The best thing about spirit casino is your cash back credit is activated without having to try and find anything.

July 24, 2025
Unprompted review
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Reply from Spirit Casino

Hi Carl,

Thank you for your feedback! We’re happy to hear you appreciate how effortless it is to get your cashback credits activated here at Spirit Casino.

We’re glad to make your experience smooth and rewarding!
Spirit Casino

Rated 5 out of 5 stars

Is a great casino with a variety of…

Is a great casino with a variety of games. Fast withdrawal and verification. Easy process.

July 21, 2025
Unprompted review
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Reply from Spirit Casino

Dear Sydnee,

Thank you for your excellent review! We're thrilled to hear you're enjoying our wide game selection and that our fast verification and withdrawal processes have made your experience seamless. At Spirit Casino, we work hard to ensure everything from signing up to cashing out is as smooth as possible.

We appreciate you choosing us for your gaming entertainment and will continue working to maintain these high standards.

Happy gaming!
Spirit Casino

Rated 4 out of 5 stars

5 star potential …

recently signed up here at spirit casino: good customer service excellent wide range of my favourite slot game to play . easy to use platform. so far so good . i havent made a withdrawal yet but if and when i do if this is fast and efficient i will then give spirit casino the extra star which would then give them a 5 star rating .

July 21, 2025
Unprompted review
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Reply from Spirit Casino

Dear Jay,

Thank you for taking the time to share your experience so far at Spirit Casino! We're delighted to hear you're enjoying our wide selection of your favorite slots, finding our platform easy to use, and receiving excellent customer service - that's exactly the first-class experience we aim to provide.

We appreciate your honest approach regarding withdrawals. We're confident our fast and efficient cash-out process will meet your expectations when the time comes. Our team prides itself on making every step smooth, from your first spin to your first withdrawal.

Thanks for considering us worthy of that potential 5-star rating - we won't let you down! In the meantime, keep enjoying those thrilling games, and may your next spin be your luckiest yet.

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

Fast verification process

Fast verification process. Payout was done quiet quickly. Great casino

July 20, 2025
Unprompted review
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Reply from Spirit Casino

Dear T Edwards,

Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed our fast verification and quick payouts - that’s exactly the seamless experience we strive to provide. At Spirit Casino, we believe winners should enjoy their rewards without delay.

We appreciate you choosing us and will keep working hard to maintain these high standards. Here’s to many more smooth and speedy cashouts!

Happy gaming,
Spirit Casino

Rated 5 out of 5 stars

A very good and fair online Casino With…

A very good and fair online Casino With the best Slots and Providers. Support is very fast, friendly and helpful. The best ist the withdraw time. I waiting max. 9 hours for every cashout. One of my absolut favorite place to play

July 22, 2025
Unprompted review
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Reply from Spirit Casino

Dear Rocco,

Thank you for your wonderful feedback! We’re absolutely thrilled to hear that Spirit Casino has become your favorite place to play. It means the world to us that you’ve enjoyed our premium slots, lightning-fast withdrawals, and the friendly, efficient support from our team.

Knowing you’ve experienced our commitment to fairness and speed firsthand is exactly the kind of seamless experience we strive to deliver every day. We’ll keep working hard to maintain these high standards and ensure your time with us remains exceptional.

Happy spinning, and here’s to many more quick payouts!
Spirit Casino

Rated 5 out of 5 stars

Really enjoy this site I've had no…

Really enjoy this site I've had no problems with this site

July 22, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi Kirishia,

That’s exactly what we love to hear! So glad you’re enjoying your time with us and everything’s been smooth sailing. No problems, just good times - that’s how it should be!

We’ll keep working hard to make sure your experience stays just as seamless. Here’s to many more hassle-free spins and wins!

Happy gaming,
Spirit Casino

Rated 1 out of 5 stars

Customer service is so slow and very…

Customer service is so slow and very rarely ever answers the questions asked. Waiting times generally over 20 30 minutes for a simple question

July 22, 2025
Unprompted review
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Reply from Spirit Casino

Thank you for your review, and we are sorry to hear that your experience with customer service has been slow and unhelpful. We understand how frustrating it is to wait over 20–30 minutes for answers to simple questions. Your feedback is important and shows us where improvements are needed. Please reach out to our support team again so your concerns can be addressed properly. Our goal is to provide timely and helpful assistance to every player.

Rated 3 out of 5 stars

I like the options of games to play

I like the options of games to play.
The bonuses suck as well though. Lol
Im still yet to get a winning but i will keep trying

July 22, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi J Me,

We’re thrilled you’re enjoying our selection – that’s what keeps the fun going! About the bonuses: we hear you, and we’re always tweaking our offers to hit that sweet spot.

As for wins? They’re coming. Your persistence is exactly what big jackpots adore. Keep spinning and we’ll keep the games exciting and fair.

Your next hot streak starts now!
Spirit Casino

Rated 5 out of 5 stars

Spirit casino 10/10

Spirit casino has a lot to offer.
Great bonuses and loyalty points.
Easy deposit system.

July 22, 2025
Unprompted review
Spirit Casino logo

Reply from Spirit Casino

Hi GameGirl,

Thanks for the awesome shoutout! We’re thrilled you’re enjoying what Spirit Casino has to offer - from those rewarding bonuses and loyalty points to our hassle-free deposits. It’s all about making your experience smooth and exciting every time you play.

We’ll keep the perks coming and the good times rolling. Here’s to more wins and even easier gaming ahead!

Happy spinning,
Spirit Casino

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