recently signed up here at spirit casino: good customer service excellent wide range of my favourite slot game to play . easy to use platform. so far so good . i havent made a withdrawal yet but if an... See more
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One of the best casinos I’ve played on recommend this casino 💙

Reply from Spirit Casino
Relatively quick with payouts good returns and great games

Reply from Spirit Casino
after 1 month i finally got paid out my 1200 dollars yesterday after 28 emails sent 10 of those were sending selfies as you had to show your elbow my account is still closed and would not recommend this casino stay far away from it

Reply from Spirit Casino
I won 14k a couple of weeks back
I couldn’t believe it . I usually have only won 4-800 .
Was sent a congratulations email by them. I was able to withdraw 10k , 5000 a week as that’s the limit . Which I understand , now on my final 4K I sent a withdrawal request and they have now disabled my account. They want me to upload documents to my account which I can’t access and they will probably wipe my winnings from profile I’m so disappointed, it was my favourite casino

Reply from Spirit Casino
There hopeless and rude they couldn't fix up a situation for me so they blocked me and used the excuse that I have a gambling problem and kept my money u urge no one to trust this site .Lana was very rude and tried to show love for the customer but was underlining an escape route only to block my account a experience of lack of support and robbery.

Reply from Spirit Casino
Do not trust this site.
I played here for a few weeks. My first withdrawal went without a hitch. But then I had a large withdrawal. Customer service and VIP service would not tell me why I couldn’t get it out after I met all verification steps. They kept telling me it was a “unique” situation and that I couldn’t be paid with no other details. I have pics of all correspondence which shows how shady this place this.

Reply from Spirit Casino
I'm thrilled with Spirit Casino. Verification was quick, and I received my payout the very next day. The chat is also great; you don't have to wait long for an agent, and the people are very nice and patient

Reply from Spirit Casino
System is easy to use fast and no glitching,great game selection and promotions

Reply from Spirit Casino
I like the variety of providers and the layout of the casino. I enjoy the decent match and free spins bonus that the welcome offer provides.

Reply from Spirit Casino
The best thing about spirit casino is your cash back credit is activated without having to try and find anything.

Reply from Spirit Casino
Is a great casino with a variety of games. Fast withdrawal and verification. Easy process.

Reply from Spirit Casino
recently signed up here at spirit casino: good customer service excellent wide range of my favourite slot game to play . easy to use platform. so far so good . i havent made a withdrawal yet but if and when i do if this is fast and efficient i will then give spirit casino the extra star which would then give them a 5 star rating .

Reply from Spirit Casino
Fast verification process. Payout was done quiet quickly. Great casino

Reply from Spirit Casino
A very good and fair online Casino With the best Slots and Providers. Support is very fast, friendly and helpful. The best ist the withdraw time. I waiting max. 9 hours for every cashout. One of my absolut favorite place to play

Reply from Spirit Casino
Really enjoy this site I've had no problems with this site

Reply from Spirit Casino
Customer service is so slow and very rarely ever answers the questions asked. Waiting times generally over 20 30 minutes for a simple question

Reply from Spirit Casino
I like the options of games to play.
The bonuses suck as well though. Lol
Im still yet to get a winning but i will keep trying

Reply from Spirit Casino
Spirit casino has a lot to offer.
Great bonuses and loyalty points.
Easy deposit system.

Reply from Spirit Casino
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