SpiritSmith - Personalised Gifts Reviews 

222
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality and beautiful presentation, often highlighting the personalized and tailored nature of their gifts. Many appreciate the attentive service and seamless ordering process, noting the care taken in hand-packaging items and great communication. The delivery service is frequently commended for its speed and efficiency, with items arriving quickly and well-protected. Customers frequently express satisfaction with the overall gifting experience, finding products perfect and tailored to their needs. Reviewers also highlight the excellent options and consistent high quality, making them confident in recommending the company.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting it as a great gift that is... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Service

Customers had positive experiences with service, often highlighting great communication and efficient... See more

Quality

People report positive experiences with quality, consistently praising the products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... See more

Rated 5 out of 5 stars

I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself. Absolutely stunning product with amazing service from the SpiritSmith sisters. All of t... See more

Rated 5 out of 5 stars

I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every ti... See more

Company replied

Rated 5 out of 5 stars

Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... See more


Company details

  1. Alcohol Retail Monopoly
  2. Alcohol Store

Written by the company

Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

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4.8

All reviews

(222)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

“I ordered a personalised gift box from Spiritsmith and it exceeded expectations. It was beautifully presented, and the delivery was prompt—an excellent gifting experience overall.”

June 5, 2026
Rated 5 out of 5 stars

Lovely gift

Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options.
Unfortunately when the gift arrive the box had been damaged but a replaced was sent straight out and o received the next day wasn’t expecting it so quickly.
Great service lovely product thank you

May 11, 2026
Rated 5 out of 5 stars

The personalised gift box containing…

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back to original date. Waited in and then didn’t knock. Saw Courier round the back looking for somewhere to leave parcel. I would say change your courier.

April 2, 2026
Rated 5 out of 5 stars

I wouldn’t hesitate to recommend SpiritSmith

This is the second time we’ve used SpiritSmith for our Christmas hampers, and once again they’ve been fantastic. They handle the entire customer journey and delivery seamlessly, which has saved me so much time and caused zero issues. Pippa is absolutely lovely to work with and makes the whole process effortless. I wouldn’t hesitate to recommend SpiritSmith to anyone looking for a reliable, high-quality service.

December 1, 2025
Unprompted review
SpiritSmith - Personalised Gifts logo

Reply from SpiritSmith - Personalised Gifts

Thank you so much Danielle. It is our pleasure to work with you guys. Thanks for your ongoing support and for appreciated our work. This review has made our week 😍

Rated 5 out of 5 stars

Amazing service

Amazing service, gorgeous xmas gifts and also really quick delivery. I even spelt something wrong and they enailed me to check which i waa so grateful for!

Highly recommend!!!

November 6, 2025
Rated 5 out of 5 stars

Another perfect purchase from this…

Another perfect purchase from this company which I'm so glad to have found as I find the right alcoholic gifts that are packaged beautifully always! Pippa & Joanna are extremely friendly with great customer service skills absolutely top notch so best wishes from a delighted customer who will continue to shop here 100%😁

November 3, 2025
Unprompted review

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