The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself. Absolutely stunning product with amazing service from the SpiritSmith sisters. All of t... See more
I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every ti... See more
Company replied
Lovely gift, I ordered a personalised box with gin I did actually change the order from original order and staff were very accommodating in helping me go through options. Unfortunately when the gift... See more
Company details
Written by the company
Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Contact info
16 Deardengate, BB4 5QJ, Haslingden, United Kingdom
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4.8
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personalised Birthday Gift
Website easy to navigate and chose a gift to be personalised. Has apparently arrived safely but won’t be opened for a couple of weeks so hoping it will be well received.
October 23, 2025
First class communication and customer…
First class communication and customer service! Joanna was awesome in assisting with my purchase and ensuring it arrived at the intended destination.
September 30, 2025
Great Service - On Time - With A Smile
Have happily asked Philippa to look after customers, family and friends over the past few years - without doubt my go to gifting people. Philippa takes time to understand your needs, makes suggestions and delivers beautifully presented gifts with the WOW factor. Thank you team SpiritSmith.
October 1, 2025
Unprompted review
Exceptional gifting every time
I’ve bought gifts from SpiritSmith for both friends and clients, and every single time they’ve been absolutely perfect. Each one was completely tailored to my vision, and they nailed it every time.
This isn’t your typical gift company - SpiritSmith genuinely care about making each gift feel special. The attention to detail, the effort they put in, and the way everything is beautifully presented is just incredible.
I honestly couldn’t recommend them enough. Whether it’s for corporate or personal gifting, they’re amazing- and they’ve saved me so much time and stress in the process!
Thankyou so much again.
September 18, 2025
Unprompted review
Reply from SpiritSmith - Personalised Gifts
Alex, it is entirely our pleasure to work with you and send these lovely thoughtful gifts to your gorgeous client base.
Easy ordering process and quick…
Easy ordering process and quick delivery! My friend loved her gift!
August 13, 2025
Personalised Aperol Spritz Hamper
I purchased a personalised Aperol Spritz Hamper for a friend’s 50th after receiving one as a gift myself.
Absolutely stunning product with amazing service from the SpiritSmith sisters.
All of their products are sourced locally where possible and lovingly hand packaged with care.
I highly recommend this fabulous family run business.
I will definitely be buying again. X
July 31, 2025
Amazing Customer Service
Following a delivery issue we encountered ~2 weeks ago, Philippa was nothing short of outstanding in following up my concerns. A replacement was swiftly issued along with some complimentary products, making our wedding day extra special! Thank you all @ SpiritSmith
June 11, 2025
Absolutely lovely gift I purchased
Absolutely lovely gift I purchased, the Captain morgan gift basket, was wonderful to see the inside with the lights as well, great gift and will definitely be purchasing from here again
June 10, 2025
Lovely items personalised to…
Lovely items personalised to perfection. Added bag of flower petals which was a lovely extra.
Will use again for sure
June 4, 2025
Excellent faulty of Personalised gift
The excellent presentation of the personalised gift. Packaging was. Extremely good. Would have no hesitation in using your company again.
May 7, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.