SPOKE Reviews 

4,239
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, comfortable materials, and the incredibly wide range of available sizes that make finding the right clothing fit very easy and reliable. Consumers also deeply appreciate the fast delivery service, smooth ordering process, and the remarkably helpful support team that quickly resolves any concerns. However, some customers also noted frustrating issues with inconsistent sizing across different trouser models and occasional delivery delays affecting parcels. A few people additionally mentioned that certain clothing fabrics felt unexpectedly disappointing, or that items occasionally required exchanges due to minor fit variations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit, wide range of... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the excellent materials,... See more

Service

Reviewers express great satisfaction with the service, consistently praising the fast turnaround,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift shipping times and... See more

Order

Reviewers highlight positive satisfaction with the online ordering process, noting that everything is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purcha... See more

Company replied

Rated 5 out of 5 stars

Only company that I know that offers all intermediate sizes to help get the correct fit. I am 31 inch waist so 30 inch can feel tight and 32 inch can feel a bit loose. Thank you for the intermediate s... See more

Company replied

Rated 5 out of 5 stars

I am a long time customer of Spoke London brand but never thought they would be any good in underwear stuff until I used the latest model of their trunks. I could not be happier both in terms of c... See more

Company replied

Rated 5 out of 5 stars

I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and m... See more

Company replied



Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store

Written by the company

Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,239)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Spoke

Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purchasers, the fit depends on the item/range; sharps fit slightly different to demin and again different for fives.
Only negative is that if buying multiples, they do tend to squeeze the items into their standard boxes, so items are overly creased.

May 11, 2026
SPOKE logo

Reply from SPOKE

Thanks for your feedback, Richard!

Rated 5 out of 5 stars

My wife used to work for this company…

My wife used to work for this company and I have worn their trousers and other garments for years. I am still impressed by their customer service albeit the 'spoke' measurements that are oversized does still confuse me. Highly recommended!

June 27, 2026
SPOKE logo

Reply from SPOKE

Thanks for the kind words, Paul!

Rated 5 out of 5 stars

Quality product

Quality product, accurate sizing advice that maps through to shirts & trousers when delivered. Intuitive website & prompt delivery upon ordering.

July 23, 2026
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Reply from SPOKE

Thanks, Chris - that's what we like to hear!

Rated 5 out of 5 stars

Website and sizings were excellent as…

Website and sizings were excellent as one who’s body dimensions are far from typical!

July 18, 2026
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Reply from SPOKE

We're thrilled to hear you found our website and sizing easy to navigate - thanks for taking the time to leave this review!

Rated 5 out of 5 stars

Spoke smarts

Fit great.
Fabric great.
Colour great.
Zip great.
Length great.
My 4th pair of spokes.
I'll be back.

July 19, 2026
Unprompted review
SPOKE logo

Reply from SPOKE

Cheers, Leon - we can't wait to see you shop with us again soon!

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery. Usual good packaging. There have been some changes to the design of the cords - they seem tighter at the ankle (my ankles have not got bigger) and I miss the old button fly, but the quality of the cloth is unchanged.

January 31, 2026
SPOKE logo

Reply from SPOKE

Thanks for your review!

Rated 5 out of 5 stars

Very good quality clothes

Good quality clothes. Excellent service. I highly recommend Spoke. The relatively higher prices reflect the wide choice of fits. So they are justified. For instance, I can buy trousers with 28 inch inside leg and 31 inch waist. It's a boon.

July 16, 2026
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Reply from SPOKE

Thanks for the kind words!

Rated 5 out of 5 stars

Spoke feedback

Website easy to navigate, delivery swift and product is good quality and a great fit

July 10, 2026
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Reply from SPOKE

That's music to our ears, Niall! Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

I did not get the right fit first time

I did not get the right fit first time, but the outstanding service I then received in getting the right fit, more than made up for it.

July 9, 2026
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Reply from SPOKE

Thanks for your review - we're thrilled to hear that your new pair is perfect!

Rated 5 out of 5 stars

Quality Counts

The Spoke team always deliver high quality product, on time, with great customer service. What’s not to like?

July 2, 2026
SPOKE logo

Reply from SPOKE

Cheers, Kevin!

Rated 4 out of 5 stars

Good but could be better

My husband has been buying and living in almost exclusively Spoke trousers for years. On the whole they’re good quality and wash well - though you need to remember to turn them inside out as they have a tendency to fade. The pockets don’t last though if you actually put things in them and I’ve had to get many pairs repaired by our local tailor.
I thought I’d try the underpants when they started selling them and whilst they’re apparently very comfortable several pairs have developed holes, laddered a bit like tights do, and have come apart at the waistband.
I bought my husband a pair of the Japanese denim jeans and a hole developed in the denim on the thigh after first wear and I did get refunded as they didn’t have his size to replace them with. I’m not sure if the quality is the same as when we first discovered them.

January 31, 2026
Unprompted review
SPOKE logo

Reply from SPOKE

Thanks for your detailed feedback, here, Karen. We don't receive many reports of this nature - however, we're always looking for ways to further improve our products. If you ever have trouble with any of your items, feel free to pop us a line. We're always on hand to get it resolved!

Rated 1 out of 5 stars

I still have not received my package

I still have not received my package. I've called royal mail three times and they don't know what's going on either. It's very frustrating.

June 25, 2026
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Reply from SPOKE

Hi Graham, thanks for your review though we're really sorry for the trouble with your recent delivery. We've checked into this and it looks like Royal Mail attempted delivery twice but as the address was inaccessible, the parcel is now at your local depot awaiting further delivery instructions. Not to worry, one of our Team members will be in touch shortly to get this resolved. We'll do our best to get your SPOKEs to you as soon as possible. Issues like this are rare!

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