Sportamore Reviews 

3,672
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Comfortable jacket (Tuxer Barrett Jacket Black). The size corresponds to the description. Jacket size L, suitable for height 184 cm, weight 79 kg. The material is thick, this is not a poor man's plas... See more

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Rated 1 out of 5 stars

I placed an order on 11 October, at checkout, it states that item will be shipped within 24hours. I have checked the tracking number with UPS and they still haven’t received the package and it’s now 2... See more

Company replied

Rated 2 out of 5 stars

Great delivery time, price and everything, but the aggressive marketing is really upsetting. You buy one thing, and then you get bombarded with an ad e-mail every three days, up to two in the same day... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery, product even better looking than in their photos. Was close to not buy it as the photos werent the best. But happy i did decide to buy this product. Also wish there would be bit... See more

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Company details

Written by the company

We power international ecommerce From Shopping to Shipping


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3.9

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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3.9

All reviews

(3,672)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute dog $h't

Ugh what can I say, I have placed an order for a black Adidas hoodie from this company on the 23rd of December of 2021 which is the first and last I will ever use this company, this literally has been a disaster ever since I ordered and wish I paid more for the exact same hoodie elsewhere.

This company uses UPS which in my experience is absolutely dreadful, they'll never ever deliver to your house, despite it being on "your name and your address" they will never send it to you and you'll have to collect it from UPS drop off point, well UPS was originally supposed to have the item dropped on the 4th of January but the store was closed, then it was made attepted to be delivered on the 5th which is today, now it will be delivered on the 6th ahahaha like hell, so instead of ballsing about, enough is enough, it's clear I am not getting my items and I have requested it to be sent back to the seller.

Unless this store can use a different shipping provider good luck with me doing business again, it's clearly UPS can't deliver to save their lives when its my parcel and its on my address, ship it to my address end of, but no and you can't change the delivery to your address so therefore it's being sent back as of today.

I will strongly suggest people to shop elsewhere if they want a same item, many other places do it, pay more, get it on time, don't be stupid and waste your time ordering with this company because you will be chasing UPS and you will just be let down.

PS I don't even know why I even bother writing this as it will do nothing just to let you know how frustrating this is when you've the one who paid for the item, it's yours, plus delivery just for me to collect it myself, oh you got to be joking, no thank you it either arrives at your address and if they can't do that, then a business like this shouldn't be using them to ship items, it just creates hassle and just gets a bad name, shame really, I was really looking forward in having that hoodie as well but looks like it's going elsewhere and paying more, which is what I did, so regards to this, in a few days they can have their parcel back and they can refund me the £34.00 as well.

January 5, 2022
Unprompted review
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Reply from Sportamore

Hello there,
Very sad to hear about your experience. We don't have actually home deliveries ith UPS for now, the only option with their services is to an access point. I'm sorry if it has been a missunderstanding but it is listed at the check out in website.
Feel free to call or write to us so we could help you further with this matter, we will be glad to find a solution together. Thank you / Lilia

Rated 5 out of 5 stars

Quick delivery

Had stock of a trainer that I couldn’t get anywhere else last minute before Christmas. I paid for express delivery 1-3 days and it turned up the next morning. Made a little boy very happy.

January 4, 2022
Unprompted review
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Reply from Sportamore

Hi Amanda!Happy to hear that! Hope the little boy is having lots of fun with the new gift!

Rated 5 out of 5 stars

Delivered on time!

I had originally wrote a bad review about Sportamore for not delivering a item on time but it was actually the delivery company who was at fault. Its the first time ive used Sportamore and it won't be the last!

January 3, 2022
Unprompted review
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Reply from Sportamore

Hi Michael, thank you every so much for the 5 stars😍
Kind regards,
Sara

Rated 5 out of 5 stars

A few days till Christmas and out…

A few days till Christmas and out shopping with grandson and in a sports shop where he finally finds some trainers he wanted ,but not his sz and not in stock untill after the great day.So we sat on their chairs and went on the net and hunted high and low but with no avail.So with a new football to cheer him up I promised on his birthday he will definitely have ,After dropping him home I got in and hunted again and came across yourselves and yeaaa in stock and to arrive in time ,but when the delivery day came there was a issue and I never got them ,so I made a phone call to yourselves and within minutes you sorted for the nxt day .The next day they arrived 😁on Christmas Day his face was a picture this made a Christmas that will be in our memories forever, I cant thankyou enough,have a lovely new year ,highly recommend to anybody 👌

January 3, 2022
Unprompted review
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Reply from Sportamore

Dear Diane,
That is so wonderful to hear, it makes us really happy your grandson was so happy about his present. Many thanks for sharing your experience🥰
All the best,
Sara

Rated 1 out of 5 stars

Miserable

Miserable. No product has arrived!

January 1, 2022
Unprompted review
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Reply from Sportamore

Hello ,
So sorry to hear that you have not receive your order. Please contact us as soon as possible so we could look at this further and help you . Thank you / Lilia

Rated 5 out of 5 stars

Easy to order

Easy to order and turned up on time

December 29, 2021
Unprompted review
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Reply from Sportamore

Hi Simon, perfect! Thank you for the kind review🥰
All the best,
Sara

Rated 5 out of 5 stars

Ordered this as a present for my…

Ordered this as a present for my daughter for Christmas.
She absolutely loves it - warm and cosy ready for a trip to Iceland. Looks very stylish as well.

December 29, 2021
Unprompted review
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Reply from Sportamore

Thank you for the feedback,
And we are happy to hear your daughter likes it :)
Happy new year
Fabian from Sportamore

Rated 5 out of 5 stars

The level of service is excellent

The level of service is excellent, quick delivery, free returns. Fast response to enquiries and polite helpful call advisor. I’d highly recommend and would use again.

December 29, 2021
Unprompted review
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Reply from Sportamore

Hi Lesley,
We're so happy to hear this🥰 Thank you for the review.
All the best,
Sara

Rated 5 out of 5 stars

Good Service

December 29, 2021
Unprompted review
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Reply from Sportamore

Hello Runa,
Thank you so much for your feedback :)
Happy new year! /Paul, Sportamore

Rated 1 out of 5 stars

1st and last time to use…

This was my 1st and last time to use Sportamore. Placed the order and received a confirmation. Requests the item to be delivered to my home address.
5 days after placing the order still no delivery email. I sent an email to customer support but no reply.
I then reviewed an email from UPS telling me my item was delivered to a Millets store..? And I had 1x day to collect item as it had reached the maximum allowed time to be at the store...!!!??
As I was away, I arranged for collection on the same day I got an email from UPS telling me it had been delivered.....what on earth is going on.? Complete mess & mix up. A complete lack of customer service and communication from both UPS & Sportamore. SHOCKING..!!!

December 28, 2021
Unprompted review
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Reply from Sportamore

Hi Neil,
I'm so sorry to hear that! But please contact our customer service if you need further assistance.
Best regards / Paul, Sportamore

Rated 5 out of 5 stars

I'll be back for more!

Excellent customer service, products and prices. What more do you need?

December 28, 2021
Unprompted review
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Reply from Sportamore

Hello Caroline,
Thank you so much for your feedback :)
Happy new year! /Paul, Sportamore

Rated 5 out of 5 stars

All good

All good, delivery on time and product was spot on.

December 27, 2021
Unprompted review
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Reply from Sportamore

Dear Richard, many thanks for sharing🥰
All the best,
Sara

Rated 1 out of 5 stars

Terrible company avoid at all costs

The shoes arrived in a damaged box with none of the packaging, they were clearly returned and not new. The receipt also said 69 pounds when I paid 89 so a total con. I would never use this company again. I would advise others to not use this company either.

December 27, 2021
Unprompted review
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Reply from Sportamore

Hi Stacey!😊 We are so sorry to hear that. Of course you should always get new and nice shoes and pay only for the product and the shipment fee. No extra costs and all is shown in the cart before making the order. If there is anything we can do for you, please contact our costumer service at: Storesupport-GB@footway.com - 0800 098 8300. I wish you a great day! / Hanna at Footway

Rated 5 out of 5 stars

Was brilliant ordered on Friday was…

Was brilliant ordered on Friday was here on Monday and perfect. Will deffo shop here again s

December 27, 2021
Unprompted review
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Reply from Sportamore

Hello, that's just fab! Many thanks for the review🥰
All the best,
Sara

Rated 5 out of 5 stars

Really good price

Really good price. Ordering was easy and delivered to pick point extremely quickly. Excellent service.

December 26, 2021
Unprompted review
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Reply from Sportamore

Hi Jane,
Thank you ever so much for the review🤩
All the best,
Sara

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