Sportbike Track Gear Reviews 

16,576
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I saw the video with “Santa Van” and his “Elf”, couldn’t help but laugh, however the price on an outgoing X14(Shoei) was unbelievable. I promptly ordered one along with a Cortech helmet bag, a dar... See more

Rated 5 out of 5 stars

Brian and Max’s videos are the best. The honest evaluation of the product along with SIZING guidance! Plus, the return policy, so if you are not happy with the fit, you can return with no penalty ensu... See more

Rated 5 out of 5 stars

Communications were rapid fire! I had questions and they had answers. They helped me put my order together making sure I got all the right & best stuff. Items shipped quickly and received notification... See more

Rated 5 out of 5 stars

I spoke to Max about my 2023 GSXR 750. He was very informative and gave me several options about a slip on pipe and fender eliminator. Their price was very acceptable, especially with the confidence t... See more

Company details

  1. Motorsports Store
  2. also in
  3. Sporting Goods Store

Information provided by various external sources

Sportbike Track Gear was started at the race track and Brian's garage. We've expanded over the years and now offer many of the top brands in the motorcycle industry and the best customer service possible. While still family owned and operated, Brian Van and the team are here to assist you with real-world experience. Don't forget to check out our You Tube channel! We love to hear your feedback, the good, the bad and the ugly; it will only help us improve!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(16,576)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy.

The order was exactly what I ordered and received it a timely fashion. Don't have any compliance.

January 21, 2024
Rated 5 out of 5 stars

Great people to do business with.

Easy to navigate website that offers great products. The instructional and review videos are top notch and helped me make an informed decision on purchasing gear and parts. I’m happy to do business with them.

January 30, 2024
Rated 5 out of 5 stars

Great purchase

Easy to purchase, great communication. Great people to support with my dollars.

Bummed the tire I ordered was a little older than I prefer, but its still works, I'm just being picky.

January 28, 2024
Rated 5 out of 5 stars

As a returning customer

As a returning customer, I appreciate this business(sportbiketrackgear/SBTG). The product reviews and product video demonstrations are excellent. I can see Mr. Van cares about what gear he sells.
I will say I would like to see more RST products available. Beyond that, I will always consider SBTG for any next purchase.
Also, I have a SBTG sticker on every bike I own. That’s what’s up.

January 25, 2024
Rated 3 out of 5 stars

Shipping took longer than I like

Shipping took longer than I like. Past items have been shipped in a timely manner this time.??? go 48🏍

January 18, 2024
Sportbike Track Gear logo

Reply from Sportbike Track Gear

Hi John,

Thank you for reaching out to us regarding your recent order of Sidi boots from SportbikeTrackGear.com. I understand that you have expressed some concerns about the delivery time and would like to address them.

Upon reviewing your order, I can confirm that you placed your order on January 18th, and the Sidi boots were indeed in stock and ready for shipping on the same day. However, I apologize for any inconvenience caused by the delay in delivery.

Upon checking the tracking information, it appears that severe weather conditions on January 19th resulted in a delay in the delivery of your package. This was an unforeseen circumstance that was beyond our control. Despite the delay, I'm glad to inform you that your package was successfully delivered on January 23rd, which is within 3 business days of placing your order.

https://www.ups.com/track?track=yes&trackNums=1ZR818Y80334736242&loc=en_US&requester=ST/trackdetails

We understand that timely delivery is important to our customers, and we sincerely apologize for any inconvenience caused by the weather-related delay. We always strive to provide the best service possible, but unfortunately, there are situations like this that are out of our hands.

Thank you for your understanding, and we appreciate your business with SportbikeTrackGear.com.

Best regards,
Kris Westley | General Manager
Kris@SportbikeTrackGear.com

Rated 2 out of 5 stars
Sportbike Track Gear logo

Reply from Sportbike Track Gear

Hi Ivan,

I hope you're doing well. I noticed that you recently purchased a HealTech Exhaust Servo Eliminator for the Ducati Diavel 2011-2015 from SportbikeTrackGear.com. I'm sorry to hear that it didn't fit as expected.

To better assist you, could you please confirm that the Ducati Diavel 2011-2015 is the exact bike you have? This will help us ensure that the product is compatible with your motorcycle.

Additionally, I would like to mention that the HealTech Exhaust Servo Eliminator is designed to be a plug and play item. However, it's important to note that the instructions state a disclaimer: "Do not attempt to install the product if you don't have basic mechanical skills." This is to ensure that the installation process is done correctly and safely.

Please let me know if the Ducati Diavel 2011-2015 is indeed your bike, and if you have any further questions or concerns.

Best regards,
Kris Westley | General Manager
Kris@SportbikeTrackGear.com

Rated 5 out of 5 stars

What’s important

The write up on the tire was very informative and reading the reviews was also helpful to me in making the decision to purchase a new rear tire

January 25, 2024

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