Sportbike Track Gear Reviews 

16,576
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I saw the video with “Santa Van” and his “Elf”, couldn’t help but laugh, however the price on an outgoing X14(Shoei) was unbelievable. I promptly ordered one along with a Cortech helmet bag, a dar... See more

Rated 5 out of 5 stars

Brian and Max’s videos are the best. The honest evaluation of the product along with SIZING guidance! Plus, the return policy, so if you are not happy with the fit, you can return with no penalty ensu... See more

Rated 5 out of 5 stars

Communications were rapid fire! I had questions and they had answers. They helped me put my order together making sure I got all the right & best stuff. Items shipped quickly and received notification... See more

Rated 5 out of 5 stars

I spoke to Max about my 2023 GSXR 750. He was very informative and gave me several options about a slip on pipe and fender eliminator. Their price was very acceptable, especially with the confidence t... See more

Company details

  1. Motorsports Store
  2. also in
  3. Sporting Goods Store

Information provided by various external sources

Sportbike Track Gear was started at the race track and Brian's garage. We've expanded over the years and now offer many of the top brands in the motorcycle industry and the best customer service possible. While still family owned and operated, Brian Van and the team are here to assist you with real-world experience. Don't forget to check out our You Tube channel! We love to hear your feedback, the good, the bad and the ugly; it will only help us improve!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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No recent history of asking for reviews

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4.6

All reviews

(16,576)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

STG is always reliable

STG is always reliable, has fair prices, and you know you’re getting what you ordered. For this order I got a Motion Pro Cable Luber V3 and Motion Pro Cable Lube. Arrived quickly and well packaged, like always.

January 23, 2024
Rated 5 out of 5 stars

Over the years I have spent thousands…

Over the years I have spent thousands of dollars on motorcycle related gear, My first priority is quality and then price; the STG cash program helps. It does come down to the price. If the price is the same, I will always purchase item form Sport Bike Track Gear due to preference, due to customer service, loyalty, overall appreciation to Brian Van's enthusiasm to the sport, in depth "honest" reviews and install videos.

January 14, 2024
Rated 5 out of 5 stars

Continued excellent service

I've ordered from S.T.G. many times. They always have promptly shipped my orders. They carry high quality products at competitive prices. I will order from them again.

January 21, 2024
Rated 2 out of 5 stars

Received package today and tires were…

Received package today and tires were fine, no complaints. The sprocket was not the same one that I ordered based on what I was shown in diagram and in emails sent. Product can't be used. How can this be fixed?

January 27, 2024
Sportbike Track Gear logo

Reply from Sportbike Track Gear

STG is a Family Owned and Operated Business with a staff of Kick Ass People that do an amazing job taking care of the riders who choose to shop with us. If we have made a mistake you can rest assured we will make it right. If you need support after making a purchase we are at your service. Take a minute to scroll through the thousands of 5 Star reviews and you will see we are 100% focused on making your next ride the best one yet.



In life there are moments when expectations are beyond the reach of our Industry Leading Service or simply unreasonable.

Rated 1 out of 5 stars

Terrible

Terrible! I have still not received my product! Been almost a month. I paid for almost 50 dollars extra on expedited shipping. Still nothing. Nothing either from Communication. Got ahold of someone once. I don’t want a refund. I just want my product so i can be done with this company.

January 12, 2024
Sportbike Track Gear logo

Reply from Sportbike Track Gear

Dear David,

Thank you for reaching out to us regarding your order placed on January 12th. We sincerely apologize for the delay in shipping your items. As of today, we are 11 business days into the processing time, which is well beyond the expected timeframe. We understand your frustration and want to assure you that we are taking immediate action to resolve this issue.

I am pleased to inform you that your items are being shipped out today, and you will receive the tracking information shortly. Additionally, as a gesture of goodwill for the inconvenience caused, we have issued you a refund for the 3-day express shipping fee.

Please find the details of the refund below:
Refund Transaction ID: aqzeqj48
Refund Amount: $47.83 USD
Refund Date: 01/29/2024 08:02 AM CST

Once again, we deeply apologize for any inconvenience this delay may have caused. We value your satisfaction as our customer and appreciate your patience throughout this process. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for choosing SportbikeTrackGear.com. We look forward to serving you again in the future.

Best regards,
Kris Westley | General Manager
Kris@SportbikeTrackGear.com


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