Sportfish Reviews 

97
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Been using Sportfish for years and my farther as well. And always get fantastic service they go above and beyond to help you and advise when necessary. Good product knowledge. Don’t change it your doi... See more

Company replied

Rated 5 out of 5 stars

Ordered a Greys fly rod on 28/7/26 at 12.45 chose free delivery and received the rod today (29/7/26) wow that was fast, you can’t knock that. The rod was priced at nearly £50 lower than any of the... See more

Rated 1 out of 5 stars

made several orders. items that appear to be in stock online are on backorder every time - i am never informed until the parcel arrives with missing items. ruined a fishing trip where i did not have t... See more

Company replied

Rated 5 out of 5 stars

Snowbee Classic2 Gunmetal 5/6 Reel Really impressed with this reel I've just purchased from Sportfish. Excellent quality at a price a pensioner can afford. Drag is smooth and strong - infinitely var... See more

Company replied

Company details

  1. Fishing Store
  2. Outdoor Sports Store

Written by the company

Sportfish is the ultimate one stop shop for everything needed to enjoy game fishing. Kit yourself out with the latest tackle, equipment & clothing.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(97)

7 reviews in the last 12 months

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Rated 4 out of 5 stars

Service

I myself are pleased with the service I received you do get your small ups and downs but they soon rectify it ,as a hole I am satisfied with there service and distribution.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent website and super fast…

Excellent website and super fast delivery, ordered on Tuesday pm and items arrived on Wednesday morning!! you cant get faster than that , will use again in confidence....

September 28, 2023
Unprompted review
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Reply from Sportfish

Thank you for the great review James! Tight lines.

Rated 5 out of 5 stars

In more than four years never…

In more than four years never disappointed me on whatever is related to purchases : time delivery, fairity, assistance, discounts, and communication ,they are not the kind of money grabber stores..I could really say they are the best gentleman store of uk

September 1, 2023
Unprompted review
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Reply from Sportfish

Many thanks Ludovico, we really appreciate the wonderful review! Thank you for your continued loyalty.

Rated 5 out of 5 stars

Efficient and excellent service

Efficient and excellent service. I wanted to add to an order that I needed in a hurry that I had made on the internet and this was managed without fuss over the telephone.
What really impressed was the comprehensive technical knowledge of the person I spoke with and the evident desire to help. 5/5
I placed this order in the UK

August 19, 2023
Unprompted review
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Reply from Sportfish

Thank you Terence, I will pass on your wonderful review to our mail order team!

Rated 5 out of 5 stars

Outstanding customer service

I purchased a Snowbee net in November 2022 but didn't use it until April 2023. After a few months the twist lock feature stopped working. I got in touch with Sportfish and the customer service was excellent. It resulted in the net being replaced with a brand new one. Highly recommended using Sportfish.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent prompt service.

Excellent prompt service.
Very good on price.
I found the staff to be very helpful, knowledgeable and informative.
Nothing seemed too much trouble.
I was able to discuss issues and achieve a satisfactory outcome without duress.
A definite feel good factor when dealing with Sportfish.

July 10, 2023
Unprompted review
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Reply from Sportfish

Thank you for the excellent review Edward! We really appreciate it.

Rated 5 out of 5 stars

Excellent follow up service

I had a bit of an issue with a fly reel i purchased recently and sportfish dealt with the situation quickly and professionally. Josh was brilliant and was happy to help and kept me informed at all times. Excellent follow up service by Sportfish.

July 19, 2023
Unprompted review
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Reply from Sportfish

Thank you Andrew!

Rated 5 out of 5 stars

Wow.Great service.

Wow! Super fast dispatch and delivery. Received my reel and very happy.The website is very easy to navigate and order. Very happy.Will definitely use again.

July 11, 2023
Unprompted review
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Reply from Sportfish

Thank you very much! We appreciate the fantastic review.

Rated 1 out of 5 stars

Paid for next day ,then got email…

Paid for next day ,then got email saying it would be day after ,no refund and dnt bother to reply to me

June 19, 2023
Unprompted review
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Reply from Sportfish

Hi Stephen,

Firstly, sorry to hear that you had an issue with your delivery.

I spoke to our customer service manager who advised he had a nice chat with you as you needed advice on glasses. It looks like UPS missorted the parcel (it went to wrong depot) but was delivered the very next morning.

Sadly things do happen with couriers on occasions which is inevitable given the amount of parcels they handle, all we can do is apologise for this mis sort and advise you that we will be providing a refund on the next day postage for you.

Many thanks,
The Sportfish Team

Rated 1 out of 5 stars

Paid for next day delivery and did not…

Paid for next day delivery and did not arrive, the carrier used the feeble excuse of incomplete address, having paid by PayPal this is not the case, typical carrier, completly spoiled my fishing trip.

July 7, 2023
Unprompted review
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Reply from Sportfish

Hi Michael,

Firstly, sorry that this caused an issue with your fishing trip.

I have checked in with our customer service manager who advised that unfortunately there was not a house number in the address, sadly that meant that the carrier had to gather extra information and there's not much we can do about that. We dispatched the order on time.

Our team have arranged a return with UPS and we will refund the order as soon as UPS deliver it back to us.

Many thanks,
Sportfish

Rated 5 out of 5 stars

Scott w Johnstone

Hi there I'm a 1st timer on your website i got exactly what I asked for arrived in perfect condition- as it was properly packeged to a high standard.. also amazing to receive my 10% and 15% discount vouchers thank you very much,Sportfish I can trust as I have a friend who orders tackle from yous aswell n he swears by it..i actually couldn't find two types of fire tiger on same site that's trusted enough -rapala lures I use allot esp when the salmon are running, I am also interested in joining the Wild Trout Trust via the leaflet yous have added in the envelope... Brilliant thank you very much for an amazing shopping experience from Scott w Johnstone

July 5, 2023
Unprompted review
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Reply from Sportfish

Thank you for a fantastic review! I will pass on to the team.

Rated 5 out of 5 stars

Plenty of items to pour over

Plenty of items to pour over. Items I ordered arrived within a couple of days, great service.

June 23, 2023
Unprompted review
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Reply from Sportfish

Thank you for a fantastic review! I will pass on to the team.

Rated 5 out of 5 stars

Happy to recommend Sportfish.

Not often I leave reviews but, I’ve bought a number of times from Sportfish and I can recommend them. Excellent customer service. For example, I lost a voucher for 10%discount so, I rang Sportfish and they gave me another, just a small thing but, not all companies do this.I was pleasantly surprised as one item (£100+) was already on special offer.I then placed my order on Monday late afternoon, it arrived Wednesday morning ( and I live in the middle of Carmarthenshire) so, very pleased thank you.

June 22, 2023
Unprompted review
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Reply from Sportfish

Thank you for a fantastic review! I will pass on to the team.

Rated 5 out of 5 stars

Has a problem with product which lead…

Has a problem with product which lead to a request for replacement parts no quibble and parts replaced very fast excellent service I was very pleased and will continue to be a loyal customer other companies please note

June 1, 2023
Unprompted review
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Reply from Sportfish

Thank you very much for the review Bo, we appreciate it and are glad we sorted the situation for you swiftly.

Rated 5 out of 5 stars

Excellent customer service

Ordered 2 products last week. Quick delivery but the package had been opened and 1 product stolen. I contacted customer service and they were really understanding and replaced the missing product without quibble, it arrived this morning. Excellent service, really pleased.

May 26, 2023
Unprompted review
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Reply from Sportfish

Thank you David for the great review!

Rated 5 out of 5 stars

Snowbee Classic2 Gunmetal 5/6 Reel

Snowbee Classic2 Gunmetal 5/6 Reel
Really impressed with this reel I've just purchased from Sportfish. Excellent quality at a price a pensioner can afford.
Drag is smooth and strong - infinitely variable. Caged construction is just right. Very well engineered. Very quick delivery from Sportfish, thank you.

May 22, 2023
Unprompted review
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Reply from Sportfish

Thank you Peter for the great review!

Rated 5 out of 5 stars

I have been using Sortfish for many…

I have been using Sortfish for many years I have also visited the shop on a couple off occasions.
They have never disappointed in quality or service.
Charles Coughlan.

May 22, 2023
Unprompted review
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Reply from Sportfish

Thank you Charles for the fantastic review.

Rated 5 out of 5 stars

Sage R8 Core

Sage R8 Core

I have fished for many many years. I have used a variety of different Rod Brands.

I must admit I love Sage Rods. I have had Sage One, Sage X and recently purchased a Sage R8 Core 10 Foot 6# from Sportfish.

It is a delight to use and casts a long line effortlessly. Lift off to recast is so easy. I used it for the first time and boated 5 nice Brown Trout all of which were released unharmed.

To summarize this is definitely my Favourite Rod from Sage.

Thank you to Danny North.

May 14, 2023
Unprompted review
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Reply from Sportfish

Thank you very much Stuart! I will pass this on to Danny who will be delighted to hear of the review.

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