Sports Gifts Direct Reviews 

34
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I clicked on an advertisement for one team and when the order was delivered, the team had switched to a team I’ve never heard of. Of course it was the same color as the one I had originally chosen so... See more

Rated 1 out of 5 stars

Made order on the 25 th January still.waiting for.my merchandise. Tracking socks, no real-time updates, customer support said it was delivered but was not and no proof of it. Can't get a response form... See more

Rated 1 out of 5 stars

Ordered 2 items. 1 arrived promptly, the other has still not arrived. Numerous emails sent without response. Phone calls go direct to voicemail and remain unanswered. Will be taking up with PayPal, bu... See more

Rated 1 out of 5 stars

Ordered items from Sports Gifts Direct for a birthday present. After opening the items found 1 of the 2 items was damaged and reported to Sports Gift Direct. Got a response that as the item was over 7... See more

1.4

Bad

TrustScore 1.5 out of 5

34 reviews

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No history of asking for reviews

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1.4

All reviews

(34)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

Read a lot of bad reviews but decided to take a punt, my order arrived correctly and promptly so no complaints here.

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

I will never order anything from this…

I will never order anything from this company again. I ordered something for my husbands birthday. Paid the fee for 2 day shipping and it took over a month to get here. Several calls were made but only to be answered by a VOICEMAIL. Emails have gone with no response. I asked for a refund last time i called and a week later got an email that the item was shipped. I only gave it a 1 star because there wasn't a lesser value.
Don't waste your time and money on this company... Stay with someone reputable.

May 17, 2020
Unprompted review
Rated 1 out of 5 stars

Wrong orders, no responses at all to my emails

Ordered 2 items as Xmas present for my boys. First order came through wrong, then the second turned up which was personalised and again then got it wrong (my sons name on an Arsenal Mug when we ordered a Liverpool one!)

They have since not responded to any emails for over a month now. Looking at the reviews, seems they do this all the time

January 28, 2020
Unprompted review
Rated 1 out of 5 stars

Will never use again

Will never use again! I ordered some cufflinks for a colleagues birthday and I paid for UPS 1 day delivery and it is still not here!!! I ordered it on Monday!!! DO NOT USE THESE PILE OF CRAP COMPANY AGAIN!!!

February 15, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered from sports gifts direct - NEVER AGAIN.

Ordered from sports gifts direct for my dads birthday. The gift came disfigured, made from cheap leather with scuffs and scrapes all over it. I reported it to sports gifts immediately as I had paid over £20 for this item and was no way I could give it as a gift it was appalling. Got an automated email stating my request number and month and a half later and the company haven’t even got back to me, after repeated emails. This company have appalled me and I would NEVER order from them again.

December 19, 2017
Unprompted review
Rated 1 out of 5 stars

Ordered items from Sports Gifts Direct …

Ordered items from Sports Gifts Direct for a birthday present. After opening the items found 1 of the 2 items was damaged and reported to Sports Gift Direct. Got a response that as the item was over 7 days old they wouldnt do anything. They do not abide by UK The Consumer Rights Act 2015 which should allow 30 days for damaged/faulty goods to be returned or refunded and their attitude to customers reporting issues is that of disdain. WOULD NEVER USE THIS COMPANY AGAIN.

September 5, 2017
Unprompted review
Rated 1 out of 5 stars

Postage refund

I ordered from Sports Direct and even though they sent the wrong size shoe (I ordered size 4 and they sent a size 7) they refunded the order minus the delivery postage and I had to pay for the return postage. I emailed them asking for the delivery postage refund and they have ignored my email. I wont order again from them it worked out a very expensive experience BEWARE!

March 6, 2017
Unprompted review

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