SportyandrichReviews 

56
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Placed an order and immediately sent an email to swap two items, I sent them 5 x emails in the span of 8 hours, to which I only got a shipping email. My request went ignored. As a first time customer,... See more

Rated 1 out of 5 stars

Extremely unprofessional and rude customer service. I place order on their website for Adidas SL72 Blue/Yellow sneakers in size 11 women. Someone there manipulated my order and sent size 4.5 wom... See more

Rated 1 out of 5 stars

I purchased a sweatshirt and pants from Sporty & Rich, and after wearing them just a few times, I was extremely disappointed. The fabric quality is terrible—it feels like fake cotton and falls apar... See more

Rated 1 out of 5 stars

Ordered shoes with 11€ shipping. The return shipping costs amount to over 40€ - this is nowhere mentioned on the website and completely hidden from customers at the time of purchase. Absolutely un... See more

Company details

Information provided by various external sources

Sporty & Rich is a collection of simple, yet thoughtfully designed products that emphasize longevity over momentary relevance.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(56)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID!

Ordered the sneakers from the sporty and rich collaboration. Took hours to check out since the site did not work but ended up successfully placing the order. After 1 week of my order not progressing and not being shipped out, they cancelled the order without an explanation. They probably did not have enough stock after sending too many pairs to influencers for free. My money has also not been refunded yet.

Will not order again and cannot recommend, avoid! shop at places where you get better customer service

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid this brand! Scam

Please avoid this brand! Scam

A sweatshirt I ordered was big and the customer service advised me to return (there are no exchanges) it on my own expense, which I did. I sent 4 emails since then asking to update me on the status of the refund but no answer. And after a month I found out that they rejected to accept the parcel and sent it back to me without any communication.

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I've never written a review here before but feel obliged to tell others to avoid purchasing from this company after the experience I have had.
I purchased an item of clothing from them in February. It was in the sale but was still £90 + shipping. When I received the jumper, the design on the front was peeling away and not actually attached - it appears to have been glued or ironed on rather than stitched. I was shocked at the quality given the price. I contacted the company the same day to request a returns label in order to obtain a refund. I received no response, despite sending multiple follow up emails. There is no other way to contact the company.
Almost a month later and only after raising a case via Paypal, they have contacted me (via an automated email I cannot respond to) to advise I must return the item of clothing at my own cost via international tracked postage for them to review if a refund can be approved.
This is the worst customer service I have ever received when purchasing online. The goods are poor quality and a month later, I am still no closer to obtaining a refund for faulty goods. I would not recommend purchasing anything from this company.

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Order number GE3513922680NL - GET BACK TO MY EMAILS

Order number ; GE3513922680NL
Tracking number - 7370818114, PLEASE SOMEONE GET BACK TO ME. WORST CUSTOMER SERVICE EVER. THEY ASKED ME IF THE REFUNDS WORKS AND I HAVE CONFIREMD AND STILL AFTER 3 WEEKS NO ONE GETS BACK TO MY EMAILS!!!!!!! PACKAGE LOST AND £200 NOT REFUNDING????? PLEASEEEE GET BACK TO ME request (22673)

February 9, 2023
Unprompted review
Rated 1 out of 5 stars

Lack of diversity

Why does sporty and rich only show white thin athletic women showcasing their products? Very little diversity on their social media platforms? It’s sad how they market themselves and it’s 2022...

March 15, 2022
Unprompted review
Rated 1 out of 5 stars

DO YOURSELF A FAVOUR AND DO NOT ORDER…

DO YOURSELF A FAVOUR AND DO NOT ORDER FROM THIS COMPANY!!! They don't even have a customer support contact number, it's called SPORTY RICH because they get RICH on STEELING other people's money! There material is cheap and the sizing is so off for the price you pay! When you ask to be refunded they don't even refund you full amount after you've returned all items, they still keep over 100$! This is what I call FRAUD!

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Really bad quality

Really bad quality. Only worn my sweatshirt round three times and the seems has opened already. Costumer service cannot be reached. It is a shame.

June 13, 2021
Unprompted review
Rated 1 out of 5 stars

extremely poor service.

extremely poor service.
ordered the latest collection which was a success and I receive an order confirmation and a week later I then receive an email that my order has been canceled. I think company has a lack of service.

Never orddeling from that Company again!!!!!!

March 15, 2021
Unprompted review
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