Placed an order and immediately sent an email to swap two items, I sent them 5 x emails in the span of 8 hours, to which I only got a shipping email. My request went ignored. As a first time customer,... See more
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Extremely unprofessional and rude customer service. I place order on their website for Adidas SL72 Blue/Yellow sneakers in size 11 women. Someone there manipulated my order and sent size 4.5 wom... See more
I purchased a sweatshirt and pants from Sporty & Rich, and after wearing them just a few times, I was extremely disappointed. The fabric quality is terrible—it feels like fake cotton and falls apar... See more
Ordered shoes with 11€ shipping. The return shipping costs amount to over 40€ - this is nowhere mentioned on the website and completely hidden from customers at the time of purchase. Absolutely un... See more
Company details
Information provided by various external sources
Sporty & Rich is a collection of simple, yet thoughtfully designed products that emphasize longevity over momentary relevance.
Contact info
Canada
- sportyandrich.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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AVOID!
Ordered the sneakers from the sporty and rich collaboration. Took hours to check out since the site did not work but ended up successfully placing the order. After 1 week of my order not progressing and not being shipped out, they cancelled the order without an explanation. They probably did not have enough stock after sending too many pairs to influencers for free. My money has also not been refunded yet.
Will not order again and cannot recommend, avoid! shop at places where you get better customer service
I had paid my pack at 31.05
I had paid my pack at 31.05, but it wasn’t sent!!! What’s wrong?! Why support doesn’t answer anything?
Please avoid this brand! Scam
Please avoid this brand! Scam
A sweatshirt I ordered was big and the customer service advised me to return (there are no exchanges) it on my own expense, which I did. I sent 4 emails since then asking to update me on the status of the refund but no answer. And after a month I found out that they rejected to accept the parcel and sent it back to me without any communication.
Awful customer service
I've never written a review here before but feel obliged to tell others to avoid purchasing from this company after the experience I have had.
I purchased an item of clothing from them in February. It was in the sale but was still £90 + shipping. When I received the jumper, the design on the front was peeling away and not actually attached - it appears to have been glued or ironed on rather than stitched. I was shocked at the quality given the price. I contacted the company the same day to request a returns label in order to obtain a refund. I received no response, despite sending multiple follow up emails. There is no other way to contact the company.
Almost a month later and only after raising a case via Paypal, they have contacted me (via an automated email I cannot respond to) to advise I must return the item of clothing at my own cost via international tracked postage for them to review if a refund can be approved.
This is the worst customer service I have ever received when purchasing online. The goods are poor quality and a month later, I am still no closer to obtaining a refund for faulty goods. I would not recommend purchasing anything from this company.
Order number GE3513922680NL - GET BACK TO MY EMAILS
Order number ; GE3513922680NL
Tracking number - 7370818114, PLEASE SOMEONE GET BACK TO ME. WORST CUSTOMER SERVICE EVER. THEY ASKED ME IF THE REFUNDS WORKS AND I HAVE CONFIREMD AND STILL AFTER 3 WEEKS NO ONE GETS BACK TO MY EMAILS!!!!!!! PACKAGE LOST AND £200 NOT REFUNDING????? PLEASEEEE GET BACK TO ME request (22673)
Lack of diversity
Why does sporty and rich only show white thin athletic women showcasing their products? Very little diversity on their social media platforms? It’s sad how they market themselves and it’s 2022...
DO YOURSELF A FAVOUR AND DO NOT ORDER…
DO YOURSELF A FAVOUR AND DO NOT ORDER FROM THIS COMPANY!!! They don't even have a customer support contact number, it's called SPORTY RICH because they get RICH on STEELING other people's money! There material is cheap and the sizing is so off for the price you pay! When you ask to be refunded they don't even refund you full amount after you've returned all items, they still keep over 100$! This is what I call FRAUD!
Really bad quality
Really bad quality. Only worn my sweatshirt round three times and the seems has opened already. Costumer service cannot be reached. It is a shame.
extremely poor service.
extremely poor service.
ordered the latest collection which was a success and I receive an order confirmation and a week later I then receive an email that my order has been canceled. I think company has a lack of service.
Never orddeling from that Company again!!!!!!
Nice design but not the best quality
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